WGU C215 OPERATION MANAGEMENT LATEST OA EXAM
2023-2024 REAL EXAM 250+ QUESTIONS AND DETAILED
ANSWERS|ALREADY GRADED A+
What is a major factor in the decision to locate a business near its primary market
territory? – ANSWER- Proximity to Customers
A manufacturing company decides to open a new distribution center location in
order to minimize distribution costs to warehouses or stores.What tool should the
manufacturing company use to determine where the new distribution center should
be located? – ANSWER- By using the center-of-gravity approach
load-distance model – ANSWER- A procedure for evaluating location alternatives
based on distance.
break-even analysis – ANSWER- Technique used to compute the amount of goods
that must be sold just to cover costs.
Transportation method – ANSWER- Method that relies on a specific algorithm to
evaluate the cost impact of adding potential location sites to the network of
existing facilities.
Which two types of operations include repetitive processes? – ANSWERContinuous Process & Line Process
batch processes – ANSWER- A type of process used to produce a small quantity of
products in groups or batches based on customer orders or specifications.
continuous processes – ANSWER- A type of process that operates continually to
produce a high volume of a fully standardized product.
line processes – ANSWER- A type of process used to produce a large volume of a
standardized product.
project processes – ANSWER- A type of process used to make a one-at-a-time
product exactly to customer specifications.
A comprehensive automobile collision shop offers body and engine repair as well
as custom vehicle paint options.Which two operational processes would suit this
shop? – ANSWER- batch process & project process
bottleneck – ANSWER- Longest task in the process.
process velocity – ANSWER- Ratio of throughput time to value-added time
benchmarking – ANSWER- The process of studying the practices of companies
considered “best-in-class” and comparing your company’s performance against
theirs.
Which formula would indicate that a fast-food restaurant was performing at, above,
or below its benchmark? – ANSWER- actual output/standard output
In which organizational layout would one expect to see items arranged by type? –
ANSWER- process
group technology (GT) or cell layouts – ANSWER- Hybrid layouts that create
groups of products based on similar processing requirements.
hybrid layouts – ANSWER- Layouts that combine characteristics of process and
product layouts.
process layouts – ANSWER- Layouts that group resources based on similar
processes or functions.
product layouts – ANSWER- Layouts that arrange resources in sequence to allow
for an efficient buildup of the product.
A construction company produces furnished pre-fabricated manufactured homes.
The production manager has discovered the following challenges within one of the
facilities:
- Production qualities are low and only a small number of homes are built
efficiently. - The facility space allows for low handling of materials.
- There is limited space available for employees to operate
.Which hybrid layout should be used to address the company’s needs? – ANSWERGroup Technology
Group Technology (GT) – ANSWER- Brings the efficiencies of a product layout to
a process layout.
block plan – ANSWER- Schematic showing the placement of resources in a
facility.
Which instrument would use an allocation process for space requirements in an
industry scenario? – ANSWER- block plan
rectilinear distance – ANSWER- The shortest distance between two locations using
north-south and east-west movements.
from-to matrix – ANSWER- Table that gives the number of trips or units of
product moved between any pair of departments.
REL chart – ANSWER- Table that reflects opinions of managers with regard to the
importance of having any two departments close together.
What would be an organizations next step after it has revised or implemented new
operations? – ANSWER- follow up to make sure the new operation resolves
quality problems
Why is it beneficial for an organization to designate employees to communicate
alternative ways to complete a job in a methods analysis? – ANSWER- They may
have suggestions for improving the operation
standard time – ANSWER- the length of time it should take a qualified worker
using appropriate process and tools to complete a specific job, allowing time for
personal fatigue and unavoidable delays
normal time – ANSWER- the mean observed time multiplied by the performance
rating factor by the frequency of occurrence
job enrichment – ANSWER- a vertical expansion of the job through increased
worker responsibility