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GEB 3213 Exam 2, Trammell
1.What are approaches to communication dictated by ANS Cultural
contexts – the cultural norms
2.Why does the US prefer the direct approach ANS Because we value
sincerity and openness.
- The US business culture favors
thinking.
We prefer things explained in a & fashion ANS
Linear chronological & narrative
4.What is unique about the indirect approach in regards to other
cultures? (2 ANS 1. Point Not at beginning - Prioritizes vital cultural norms.
- Indirectness may include what? (5 ANS 1. Deliberate use of ambiguity
2.Elaborate courtesy and graciousness in wording
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3.Meaning carried with message’s context
4.Digressions
5.Hierarchy in business
6.Why is ambiguity used in the indirect approach? (5 ANS 1. Takes
pressure of responsibility off the reader/writer.
2.To “save face”
3.It creates multiple meanings
4.Could signal the writer’s subtleness and skill to the reader.
5.Suggest reader to pay attention to whats not said
7.What is paralanguage ANS Vocal Qualifiers and Vocalizations.
8.List some vocal qualifiers ANS Pitch, volume, velocity
9.List some vocalizations ANS Non-word vocalizers and fillers
i.e. “uh-huh”
- How does the US view high pitch?
How does the French ANS US: Speaker is uncertain/doubtful
It it typical.
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11.How can nonword vocalizers be misinterpreted ANS US “uh-huh” is
good but in Japan it means Yes
12.How is eye contact seen in the
US? In Japan ANS US: Honesty
Japan: Invasion of privacy; rude