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WGU D046 Intro to Care Coordination Retake
1.OARS: Open-ended
questions Affirmations
Reflective
listening
Summaries
Positive reframing of thoughts/Form of MI
2.motivational interviewing: a collaborative, person-centered form of
guiding to elicit and strengthen motivation for change.
Empathy for difficult task
3.CBT & DBT: Biopsychososcial history through interviewing, asking
open ended questions.
4.Narrative Based Therapy: Looking at a problem focused story of a
clients life.
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5.Cognative Reframing: A form of cogantive behavioral therapy that
assists indi- viduals in reframing their thinking about stressors,
promote positive perspectives.
Focuses on problem, does NO diagnoses
6.transitional care: Activities that prevent repeated and avoidable
readmissions and negative health outcomes after a discharge.
7.motivational interviewing: a collaborative, person-centered form of
guiding to elicit and strengthen motivation for change
8.Case Management Process: 1. Client
Identification/Selection 2.Assessment and
problem/oppertunity identification 3.Development of
case management plan
4.Implementation and coordination of care
activities. 5.Evaluation of the case management
plan and follow up 6.Termination of the case
mgmt process
9.Utilization management: Medical Necessity Review care plans and charts for
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medical necessity
Ensure patients length of stay in hospital is appropriate, given their
diagnosises, health issues, and types of treatment being
administered.
Care reimbursment is based upon evidence of medical necessity.
10.Medicare Part A (aka Hospital Insurance or HI): Hospice care