WGU C432 Pre- assessment
A home health agency provides care primarily to Medicare consumers. The agency is
considering expanding the range of services offered.
What is one reason this agency would be considering this strategy? – ✔✔To diversify its payer
mix
A hospital’s chief executive officer (CEO) suddenly becomes critically ill at a pivotal stage of the
hospital’s building a new wing due to open in one month. The board decided to activate the
succession plan.
Why would the hospital have initiated this strategy?
To provide stability in hospital leadership – ✔✔To provide stability in hospital leadership
A hospital board has expressed concerns about the hospital’s high nurse turnover rates. To
address the issue leadership has made a number of changes.
The HR department has developed a plan to offset this concern by proposing the following goals:
- ✔✔Decrease nurse to patient ratios by 20%
A hospital has created a proposed project charter that includes the hospital’s timeline and
milestones.
What is a benefit of including these in the charter? – ✔✔It provides a tool to benchmark
progress.
A hospital’s strategic plan involves looking at opportunities to enhance its radiology services.
The hospital wants to purchase a portable, compact, movable MRI machine that does not enclose
patients. A market analysis has confirmed that consumer demand supports this strategic plan.
Which type of market and competitive advantage strategy is being used in this SWOT analysis? –
✔✔A broad customer base, differentiation strategy
A nursing home administrator is concerned about the number of falls occurring at the facility and
wants to reduce falls by 10% over the next six months.
Which tool is appropriate to evaluate this outcome? – ✔✔Dashboards
The chief executive officer of a healthcare system wants to know how effective its branding
strategy is.
The CEO is given the annual report, including the following portion: – ✔✔Good will and
intangible assets
A CEO is interested in rewriting the organization’s mission statement and has requested the
annual statement for review.
In which item on the above annual report is the mission statement found? – ✔✔Item 1
A large healthcare organization has decided to expand its services to a city approximately 30
miles away. The organization has analyzed data about the demographics of the area and now
must write a business plan.
Which business plan component should the data fall under? – ✔✔Marketing strategy
In an effort to attract new residents, a nursing home wants to add a state-of-the-art cafeteria. A
facility director is writing a business plan to obtain funding. The director is confident that the
statistics on the market, products and services will secure proper funding.
Which component of the business plan will showcase this information? – ✔✔Industrial analysis
A company has completed steps 1 through 5 of a business plan: executive summary, company
description, market analysis, organization and management, and service line. The company
needs to complete steps 6 to 9.
Place each step in writing a business plan in order from sixth (6) to ninth (9).