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WGU C720 Practice Questions and Answers 2023 – 2024
(Verified Answers)
1.The process used to acquire inputs, such as people, capital, and
material, and transform them into outputs, such as products and services.
ANS Operations
2.They allocate resources. ANS Operations Manager
3.Facilities and equipment ANS Capital
4.Developing capabilities that customers value, can be sustained over the
long-term, and competitors find difficult to replicate. ANS Competitive
Advantage
5.The process of separating production from consumption; cannot be
done for services because they are produced and consumed
simultaneously. ANS In- separability
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6.The application of knowledge, tools, processes, and procedures to
solve problems. ANS Technology
7.The characteristics, features, and performance of the product; how the
product functions; does not fundamentally change the product. Example
changing Coca-Cola’s beverage containers from glass to aluminum. ANS
Product Design
8.The application of knowledge to improve the product. ANS Product
Technology
9.How to accomplish a task. ANS Process
10.How a product is made; can fundamentally alter the nature of the
product. Example changing the taste of Coca-Cola. ANS Process Design
11.The application of knowledge to improve a process. ANS Process
Technology
12.When individuals with different expertise work towards a common
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goal; this is an essential business process. ANS Cross-Functionality
13.Completing product design and process design simultaneously. ANS
Concur- rent Engineering
14.Subsystems within an organization, such as marketing, finance, and
accounting, that are linked together by a common organizational goal. ANS
Func- tional Areas
15.Consists of the organizational goals and the methods of implementing
the goals; every element of the SWOT analysis should be considered
when developing strategies. ANS Strategy
16.Main goals of an organization. ANS Key Policies
17.The formal relationships among different functional areas that aids
in communication. ANS Organizational Structure
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18.Where one entity has an advantage over another; will often trade their
specialized products for those that they do not produce; companies with
a relative advantage are able to produce products at a lower cost than
their competitors. ANS Relative Advantage
19.A free trade agreement between the United State, Mexico, and
Canada to reduce tariffs and other trade restrictions. ANS North
American Free Trade Agreement (NAFTA)
20.A trade agreement designed to reduce tariffs and other trade
restric- tions. ANS General Agreement on Tariffs and Trade (GATT)
21.Balancing the interconnected obligations to economic viability,
society, and the environment (the triple bottom line). ANS Sustainability
22.88 percent ANS What is the percentage of businesses that
operate within the service sector?
23.Supplies and equipment that aid in the development of products
and services. ANS Supporting Goods