Test Bank for The Labor Relations Process 11th Edition Holley / All Chapters 1 – 14 / Full Complete 2023

The Labor Relations Process 11th Edition Holley
Test Bank
CHAPTER 1 Union Management Relationships in Perspective
TRUEFALSE

1. “Employees’ often represent the least significant participant category in the labor relations
   process since their actions are controlled by union leaders and/or management officials.
   (A) True
   (B) False
   Answer : (B)
2. Arbitrators, unlike mediators do not have authority to make final and binding decision concerning
   labor disputes.
   (A) True
   (B) False
   Answer : (B)
3. One general category of work rules pertains to employees’ and employers’ job rights and
   obligations, such as no employee strike or employer lockouts.
   (A) True
   (B) False
   Answer : (A)
4. Mediators have binding legal authority to require the parties to settle an interest dispute, but they
   often first restrict themselves to offering advice to help each party to clarify their own priorities and
   assessment of costs or risks associated with failing to reach a voluntary agreement.
   (A) True
   (B) False
   Answer : (B)
5. Arbitrators differ from mediators because arbitrators are almost always appointed by the
   government to resolve strikes in the private sector.
   (A) True

(B) False
Answer : (B)

6. Public opinion can affect one or more phases of the labor relations process, as well as the content
   of negotiated work rules.
   (A) True
   (B) False
   Answer : (A)
7. Work rules, while complex in nature, have a common dimension since the all pertain to
   compensation for work performed.
   (A) True
   (B) False
   Answer : (B)
8. Public opinion of institutions in general is low in the United States, with more than one-third of
   the public expressing confidence in only 5 out of 17 surveyed institutions.
   (A) True
   (B) False
   Answer : (A)
9. Although union leaders are usually elected by the members, members and leaders do not
   completely agree on bargaining priorities.
   (A) True
   (B) False
   Answer : (A)
10. Public opinion, while a potentially powerful influence, pertains only to the first phase of the
    labor relations process, particularly union organizing drives.
    (A) True
    (B) False
    Answer : (B)
11. Negotiation of the labor agreement occurs during the third phase of the labor relations process.
    (A) True

(B) False
Answer : (B)

12. Union membership in the United States has shown a steady decline as a proportion of the total
    labor force (i.e., comprising all employed persons 16 years of age or older).
    (A) True
    (B) False
    Answer : (A)
13. The skills, wage levels, and availability of employees in a relevant labor market can affect
    negotiated work rules.
    (A) True
    (B) False
    Answer : (A)
14. Union density, the proportion of a total group comprised of union members, is one measure of
    relative union strength or potential influence.
    (A) True
    (B) False
    Answer : (A)
15. Work rules in organizations where employees are unrepresented (no union) are typically not
    determined unilaterally by management.
    (A) True
    (B) False
    Answer : (B)
16. Significant employee pension and health care benefit gains under union contracts are now
    referred to as “high legacy costs” by unionized employers.
    (A) True
    (B) False
    Answer : (A)
17. “Employees” need to be viewed as a separate category of participants since they can have
    loyalties to both the employer and union organizations.
    (A) True
    (B) False
    Answer : (A)
18. Many of today’s fastest growing occupations are on opposite ends of the level of education and
    skills required for effective job performance.
    (A) True
    (B) False
    Answer : (A)
19. Regarding the management organization, labor relations managers and representatives are
    often found at the corporate, divisional, and plant levels.
    (A) True
    (B) False
    Answer : (A)
20. The growth in part-time employment also has a small, but significant, positive impact on union
    density.
    (A) True
    (B) False
    Answer : (B)
21. From management’s perspective, phase one of the labor relations process may be the most
    important phase of the phases involved in the labor relations process.
    (A) True
    (B) False
    Answer : (B)
22. The work rules category that governs compensation in all its forms also may specify
    performance standards, promotion qualifications and procedures, and layoff procedures.
    (A) True