ASQ – Answer American Society for Quality
ISO 19011:2011 – Answer sets out guidance on internal and external audits of quality
management systems
ISO 9000:2015 – Answer Describes the fundamental concepts and principles of
quality management which are universal
Audit – Answer Systematic, independent and documented process for obtaining
evidence and evaluating it objectively to determine the extent to which the criteria
are fulfilled
Audit client – Answer Organization or person requesting an audit. Determines the
scope of the audit. Jointly determines the purpose and criteria of an internal audit
with the lead auditor.
Audit conclusion – Answer Outcome of an audit, provided by the audit team after
consideration of the audit objectives and all audit findings
Audit criteria – Answer Set of policies, procedures or requirements
Audit evidence – Answer Records, statements of fact or other info, which are relevant
to the audit criteria and verifiable
Audit findings – Answer Results of the evaluation of the collected evidence against
criteria
Audit plan – Answer Description of the activities and arrangements for an audit
Audit Program – Answer Set of one or more audits planned for a specific time frame
and directed towards a specific purpose
Audit scope – Answer Extent and boundaries of an audit. Normally defines the
organizations and time period for the audit. Can include physical locations,
departments, products, processes, or systems, exclusions, timelines, relevant
polices or procedures, and applicable regulations or contracts.
Audit team – Answer One or more auditors conducting an audit, supported if needed
by technical experts
Auditee – Answer Organization being audited
Auditor – Answer Person with the competence to conduct an audit
Part I – Answer Auditing fundamentals
Part I A – Answer Types of quality audits
Part I B – Answer Purpose and scope of audits
Part I C – Answer Criteria to audit against
Part I D – Answer Roles and responsibilities of audit participants
Part I E – Answer Professional conduct and consequences for auditors
Product or Service Audit – Answer Examination of a particular item or service
(hardware, processed material, software) to evaluate whether it conforms to
requirements (that is, specifications, performance standards, and customer
requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final inspection.
Process audit – Answer Verifies that procedures are working within established limits.
It examines an activity to verify that the inputs, actions, and outputs are in
accordance with defined requirements. It is very focused on a single activity.
General Audit Types – Answer 3 discrete types are product (which includes
services), process, and system
Process audit technique – Answer Audit method of following process steps
System audit – Answer Exam conducted on a management system. A documented
activity performed to verify, by exam and evaluation of objective evidence, that
applicable elements of the system are appropriate and effective and have been
developed, documented and implemented in accordance and in conjunction with
specified requirements.
It encompasses all the practices of a facility that assist in providing an acceptable
product or service that is safe and conforms to applicable local, regional, national,
and international requirements
A S M E – Answer American Society of mechanical engineers
Desk Audit or Document Review – Answer An audit of an organization’s documents.
It can be done prior to or in conjunction with other audit methods but must be
performed prior to auditing a new area to verify documents meet requirements
before activity observation.
Audit classifications – Answer Internal or external dependent on the auditor – auditee
relationship
Internal audits – Answer First party audits of an organization’s products, processes,
and systems conducted by employees of that organization. Per ISO 9000:2008 they
must be scheduled and carried out by independent personnel
External audits – Answer Can either be second or third party audits. Audits of an
organization’s products, processes, and systems conducted by individuals who are
not employees of the organization