WGU C715 Assessment Organizational Behavior Exam | Grade A Questions and Verified Answers (Latest 2023/ 2024) 100% Correct
WGU C715 Assessment Organizational
Behavior Exam | Grade A Questions and
Verified Answers (Latest 2023/ 2024) 100%
Correct
Q: Which statement is true about work teams?
Members of the group generate positive synergy through coordinated effort.
Members work together to neutralize synergy
The primary goal is to share info that is helpful to individual efforts
The member’s primary focus is on improving individual efforts.
Answer:
Members of the group generate positive synergy through coordinated effort.
Q: What type of team is formed when employees from about the same hierarchical level but
from different work areas come together to accomplish a task?
Cross-Functional Teams
Diverse team
Virtual Team
Divergent team
Answer:
Cross-Functional Teams
Q: What are primary factors that differentiate virtual teams from face-to-face teams?
Improve employee satisfaction and create more frequent social context
Overcome time and space constraints and create limited social context
Reduce para verbal cues and create more frequent social context
Reduce telecommunications costs and increase para verbal cues
Answer:
Overcome time and space constraints and create limited social context
Q: What is a characteristic of problem-solving teams that is different than cross functional
teams?
Problem-solving team members meet only on a virtual basis.
Problem-solving team members come from different work units.
Problem-solving team members come from the same work unit.
Problem-solving teams use only computer technology to tie them together physically.
Answer:
Problem-solving team members come from the same work unit
Q: A team was assigned a project. Halfway through the project it was obvious that the teamwas failing to meet expectations. Management had made sure that individuals assigned to the
team had good interpersonal skills as well as good problem-solving and decision-making skills.
However, they overlooked other abilities of team members requires for accomplishing the work.
Which ability necessary for team members was overlooked?
Answer:
Technical expertise
Q: When organizing a team to develop a new quality control system, management wanted to
assign team members having characteristics common to effective teams. Which list specifies
common characteristics of effective teams?
Group performance evaluation, absence of conflict and members who fill role demands
A manageable level of conflict, members who are conscientious, and effective leadership
Group performance evaluation, members who score low on the personality characteristic of
extroversion, and effective leadership
A climate of trust, members who fill role demands
and a large team size
Answer:
A manageable level of conflict, members who are conscientious, and effective leadership
Q: A company switched from assembly lines to self-managed work teams. What can team
members do to improve the synergy and success of their teams?
Share info but not engage in collective performance goals
Assign individual roles rather than mutual team roles
Take action on problems as individual members as well as work teams
Change work group roles at random
Answer:
Take action on problems as individual members as well as work teams
Q: A company is changing their work organization from employees working individually to the
use of teams. Which reward system could be used to foster long-term team effectiveness?
Reward system that recognizes only group activity
Reward system that rewards only individual performance
Reward system that discourages collaboration by individuals
Reward system that rewards both individual and group activity
Answer:
Reward system that rewards both individual and group activity
Q: Management is considering a reorganization of sales regions and plans to allow employees
to live and working in their respective sales territories throughout the United States, However,
the vice president of sales wants the regionally-dispersed agents to participate in weekly sales
meeting. Which type of teams should be organized?
Cross-functional teams
Virtual teams
Quality teams
Self-managed teams
Answer:
Virtual teams
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