WGU C715 Organizational Behavior Exam Prep | 300+ Questions and Verified Answers| 100% Correct (Latest 2023/ 2024 Update)
WGU C715 Organizational Behavior Exam
Prep | 300+ Questions and Verified Answers|
100% Correct (Latest 2023/ 2024 Update)
Q: A set of expected behavior patterns attributed to someone occupying a given position in a
social unit.
Answer:
role
Q: An individual’s view of how he or she is supposed to act in a given situation.
Answer:
role perception
Q: How others believe a person should act in a given situation.
Answer:
role expectations
Q: An unwritten agreement that sets out what management expects from an employee and vice
versa.
Answer:
psychological contract
Q: A situation in which an individual is confronted by divergent role expectations.
Answer:
role conflict
Q: Acceptable standards of behavior within a group that are shared by the group’s members.
Answer:
norms
Q: The adjustment of one’s behavior to align with the norms of the group.
Answer:
conformity
Q: Important groups to which individuals belong or hope to belong and with whose norms
individuals are likely to conform.
Answer:
reference groups
Q: Voluntary behavior that violates significant organizational norms and, in so doing, threatens
the well-being of the organization or its members. Also called antisocial behavior or workplace
incivility.
Answer:
deviant workplace behavior
Q: A socially defined position or rank given to groups or group members by others.
Answer:
status
Q: A theory that states that differences in status characteristics create status hierarchies within
groups.
Answer:
status characteristics theory
Q: The tendency for individuals to expend less effort when working collectively than when
working individually.
Answer:
social loafing
Q: The degree to which group members are attracted to each other and are motivated to stay in
the group.
Answer:
cohesiveness
Q: the extent to which members of a group are similar to, or different from, one another.
Answer:
diversity
Q: A phenomenon in which the norm for consensus overrides the realistic appraisal of
alternative courses of action. Google Def: the practice of thinking or making decisions as a group
in a way that discourages creativity or individual responsibility.
Answer:
groupthink
Q: A change between a group’s decision and an individual decision that a member within the
group would make; the shift can be toward either conservatism or greater risk but it generally is
toward a more extreme version of the group’s original position.
Answer:
groupshift
Q: Typical groups in which members interact with each other face to face.
Answer:
interacting groups
Q: An idea-generation process that specifically encourages any and all alternatives while
withholding any criticism of those alternatives.
Answer:
brainstorming
Q: A group decision-making method in which individual members meet face to face to pool
their judgments in a systematic but independent fashion.
Answer:
nominal-group technique
Q: meeting in which members interact on computers, allowing for anonymity of comments and
aggregation of votes.
Answer:
Powered by https://learnexams.com/search/study?query=