WGU C715 Organizational Behavior Final Exam | Grade A Questions and Verified Answers (Latest 2023/ 2024) 100% Correct
WGU C715 Organizational Behavior Final
Exam | Grade A Questions and Verified
Answers (Latest 2023/ 2024) 100% Correct
Q: What is true regarding the rational decision-making model?
Answer:
It assumes that an individual is able to identify all relevant options in an unbiased manner.
Q: Define Bounded Rationality.
Answer:
It involves constructing simplified models without capturing all their complexity.
Q: What is an unconscious decision making process created from distilled experience?
Answer:
Intuitive Decision making model.
Q: The tendency to seek out information that reaffirms past choices and to discount information
that contradicts past judgments is known as a(n) __ bias.
Answer:
Confirmation Bias
Q: The tendency to fixate on initial information from which one then fails to adequately adjust.
Answer:
Anchoring Bias
Q: A manager doing performance appraisals gives more weight to recent employee behaviors
than to behaviors of 6 or 9 months earlier. This shows that the manager’s perception is affected
by a(n) __ bias.
Answer:
availability bias- the tendency for people to base their judgements on information that is readily
available.
Q: If Alberta is a categorized as a Theory X manager, what behaviors is she most likely to
exhibit?
Answer:
She will strictly control all the details of any project she is managing.
Q: Davina is categorized as a Theory Y manager, what are some behaviors that she is most
likely to exhibit?
Answer:
She will let her employees choose their own goals.
She will trust her employees to use their discretion in most matters.
She will delegate authority extensively to junior managers.
Q: You manage a department of five employees. You have identified that Joe has a high need
for achievement, Mary has a high need for power, and Tim has a high need for affiliation. Sarah
scored high on the need for power and low on the need for affiliation. Doug scored low on both
need for power and need for affiliation.
Which of these five employees is most suitable for handling your responsibilities when you are
on a vacation?
Answer:
Sarah
Q: Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and
other bodily needs?
Answer:
physiological base needs must be met first
Q: According to the two-factor theory, __.
Answer:
The aspects that lead to job satisfaction are separate and distinct from those that lead to job
dissatisfaction
Q: What are the two factors of the two factor theory (Hygiene)?
Answer:
Intrinsic-job satisfaction
Extrinsic- dissatisfaction
Q: What theory proposes that people prefer to feel they have control over their actions, so
anything that makes a previously enjoyed task feel more like an obligation than a freely chosen
activity will undermine motivation?
Answer:
self-determination theory
Q: What statements are true regarding goal-setting theory?
Answer:
People do better when they get feedback on how well they are progressing toward their goals.
Q: According to Albert Bandura, the most important source of increasing self-efficacy is
.
Answer:
enactive mastery
Q: Name a describe the four ways that self efficacy can be increased.
Answer:
Enactive Mastery- gaining relevant experience.
Vicarious Modeling- becoming more confident seeing someone else complete a task.
Verbal Persuasion-someone convinces you.
Arousal- Psyched up
Q: A(n) is any consequence, immediately following a response, that increases the
probability that the behavior will be repeated.
Answer:
reinforcer
Q: Jim is a salaried employee whose job is to develop content for online web sites. He
discovers that he is paid substantially more than his colleagues, even though their jobs and levels
of performance are very similar. According to the equity theory, what impact is this discovery
most likely to have on his behavior and performance?
Answer:
He will increase his productivity and/or the overall quality of his work.
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