WellCare ACT Mastery Exam (Latest 2023/ 2024 Update) Version 2 | Questions and Verified Answers| Grade A| 100% Correct

WellCare ACT Mastery Exam (Latest 2023/ 2024 Update) Version 2 | Questions and Verified Answers| Grade A| 100% Correct

WellCare ACT Mastery Exam (Latest 2023/
2024 Update) Version 2 | Questions and
Verified Answers| Grade A| 100% Correct
Q: Which elements are available as part of Wellcare’s Sales Support model?
a. Online
b. Local
c. Corporate
d. All of these
Answer:
d. All of these
Q: Key areas you as a broker/agent have control over and impact upon regarding Star Ratings
for quality are:
a. Member Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of these
Answer:
d. All of these
Q: Which of the following is not an example of Protected Health Information (PHI)?
a. Medical records
b. Payment history
c. Library card
Answer:
c. Library card
Q: Which option is the preferred method to submit enrollment?
a. Centene Workbench Upload

b. Ascend Web/Mobile Application
c. Fax/Paper
Answer:
b. Ascend Web/Mobile Application
Q: With which types of inquiries can Wellcare’s Corporate Sales Support team assist?
a. Application and Enrollment
b. Onboarding and Certifications
c. Commissions
d. All of these
Answer:
d. All of these
Q: A request to the plan from a member or provider for a formal review of an Action (Denial)
or Adverse Plan Determination (Medicare) is a/an:
a. Appeal
b. Grievance
Answer:
a. Appeal
Q: The Prescription Drug Plan (PDP) network is expected to include over __ total
pharmacies.
a. Sixty Thousand
b. Thirty Thousand
c. Twenty Thousand
Answer:
a. Sixty Thousand
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