NHA CCMA Medical Assistance Practice Exam B New Latest Version with All Questions and 100% Correct Answers

NHA CCMA Medical Assistance Practice Exam B
New Latest Version with All Questions and 100%
Correct Answers
A medical assistant is administering an injection, and the patient faints. Which of the
following actions should the assistant take? ——— Correct Answer ——– Place the
patient in a supine position
Which of the following additives should be used when performing a CBC? ———
Correct Answer ——– EDTA is the proper additive for hematology studies.
A medical assistant is entering is entering patient data into an electronic medical record
(EMR) system. Which of the following information should be entered into the Patient
Demographic section of the EMR? ——— Correct Answer ——– Occupation
A medical assistant is assisting a patient whose insurance does not cover
immunizations. To which of the following community resources should assistant refer
the patient? ——— Correct Answer ——– Department of Health and Human Services
(HHS)
When performing the palpatory method for obtaining blood pressure, which of the
following indicates the level at which the medical assistant should inflate the cuff? ——–

• Correct Answer ——– 30 mm Hg above the radial pulse cessation
  A medical assistant is preparing a patient for an enema. In which of the following
  positions should the assistant place the patient for this procedure. ——— Correct
  Answer ——– Sims position
  A medical assistant is reviewing laboratory results that confirm a patient has varicella
  zoster virus.the assistant should identify that this micro-organism causes which of the
  following types of infections? ——— Correct Answer ——– Chickenpox
  A medical assistant should identify which of the following as a characteristic of anorexia
  nervosa? ——— Correct Answer ——– Excessive exercising
  Which of the following parenteral medication routes should a medical assistant
  administer for a slow release of medication into the blood stream? ——— Correct
  Answer ——– transdermal
  A medical assistant is preparing a patient who has anemia for an examination by the
  provider. Which of the following manifestations should the assistant expect to find? ——
  — Correct Answer ——– irregular heartbeat

A medical assistant works at a practice that is part of an Accountable Care Organization
(ACO). This designation means that the practices health care team will focus on
improving care for patients who have which of the following types of medical coverage?
——— Correct Answer ——– Medicare
According to OSAH’s guidelines for proper waste disposal, which of the following should
a medical assistant place in a regular waste container? ——— Correct Answer ——–
An empty urine container
A medical assistant should understand that the chain of custody form is used for which
of the following? ——— Correct Answer ——– Ensuring that a specimen is package as
directed
The patients’ bill of rights protects individuals from which of the following? ———
Correct Answer ——– Denial of care due to the patient’s age.
To provide culturally competence care, which of the following actions should a medical
assistant take first when encountering patients? ——— Correct Answer ——– Examine
personal religious and cultural values and beliefs to identify any biases.
A patient who has vulvovaginal candidiasis asks a medical assistant for more
information about her infection. The assistant should begin by explaining that
candidiasis is which of the following types of infection? ——— Correct Answer ——–
Fungal
A medical assistant has just received a derogatory e-mail from a dissatisfied patient.
What action should the assistant take? ——— Correct Answer ——– Print the e-mail an
make notes about topics to be addressed prior to formulating a response.
A medical assistant is checking a patient’s hearing using the Weber test. Which of the
following actions should the assistant take? ——— Correct Answer ——– Ask the
patient if he hears the vibration louder in one ear than the other.
When removing sutures, why is important for a medical assistant to place the removed
sutures on a gauze pad? ——— Correct Answer ——– To determine the number of
sutures removed
A medical assistant is reviewing laboratory requisitions. For which of the following
patient conditions should the assistant perform a capillary collection rather than a
venipuncture? ——— Correct Answer ——– Previous thromboses
A medical assistant is collecting data from a patient who has cold sores on his lips. The
assistant should identify that which of the following viruses causes this condition? ——–

• Correct Answer ——– herpes simplex type 1
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sinoatrial (SA) node Where do cardiac electrical impulses originate in the heart?
Have no accepted medical use According to the regulation of controlled substances, which of the following is true of a schedule 1 drug?
Expanded Problem Focused History A medical assistant is coding an office visit during which the provider reviewed the systems related to a patients chief complaint but did not discuss he patients family or social history. Which of the following procedure codes should the assistant use for the visit?
Irregular heartbeat A medical assistant is preparing a patient who has anemia for an examination by the provider. Which of the following manifestations should the assistant expect to find?
Denial of Care due to the patients age The Patient’s Bill of Rights protects individuals from which of the following?
Remain within the patient’s view to allow lip reading A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?
Scissors A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?
Disinfection Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables?
EDTA Which of the following additives should be used when performing a CBC?
Nonadherent dressing Which of the following dressings should a medical assistant use on a partial-thickness burn?
Allow the patient to cry A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying. Which of the following actions should the assistant take?
lithotomy position Which of the following positions is appropriate for a pelvic examination?
Notice of Privacy Practices (NPP) Which of the following documents indicates how a patient’s medical records will be used and disclosed by a medical office?
“””Place the tablet between your gums and cheek.””” A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the patient?
Hold sharps by the blunt end to avoid a needlestick injury A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?
head circumference A medical assistant is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform?
Position the infant on his back Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit?
Swallow the tablet whole with a glass of water. Which of the following instruction should a medical assistant give to a patient when administering an enteric-coated tablet?
Home health care A provider examinas an adult patient who is disable and has a lesion on her arm. A medical assistant should anticipate a referral for this patient to which of the following ancillary services?
An older adult who has diabetes and has a blood pressure of 80/42 mm hg A medical assistant in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which of the following patients first?
Ask the patient if he hears the vibration louder in one ear than the other A medical assistant is checking a patients hearing using the Weber test. Which of the following actions should the assistant take?
I can’t share any information about what happens at my job At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the medical assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants’ (AAMA) code of Ethics, which of the following responses should the assistant make?
Previous thromboses A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture?
30 mm Hg above the radial pulse cessation When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff?
15 degree A medical assistant should insert the needle at which of the following angles during a venipuncture?
Stomach A medical assistant is collecting information from a patient who reports persistent pain in the Left upper quadrant. The assistant should note that this area contains which of the following organs?
Sims position In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination?
Abdomen A medical assistant is preparing a patient who has bilateral below-the-knee amputation for an EKG. Which of the following sites should the assistant select for electrode placement?
Interpret a blue color as a positive result A medical assistant is performing a fecal occult blood test using a guaiac card. Which of the following actions should the assistant take?
Herpes simplex type 1 A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses causes this condition?
diagnosis code Which of the following items included on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure?
Medicare A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means that the patient’s health care team will focus on improving care for patients who have which of the following types of medical coverage?
Pears with skin A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?
“””Try putting your medications is a weekly medication dispenser for the upcoming week””” A medical assistant is talking with a patient who reports forgetting whether she has taken her prescribed medication each day. Which of the following responses should the medical assistant make?
Examine personal religious and cultural values and beliefs to identify any biases To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients?
Right Upper Quadrant (RUQ) A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?
Obtain an oral or written order from the provider for the procedure. A medical assistant is scheduling a patient for an outpatient procedure. Which of the following actions should the assistant take first?
Count the respirations while the patient thinks his pulse is being obtained When measuring a patient’s respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading
America Red Cross A medical assistant is talking with a patient ho is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support and links to community services?
The policy of the parent who has the earliest birth month An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August. Which policy is the primary policy for the adolescent?
Place the patient in a supine position A medical assistant is administering an injection, and the patient faints. Which of the following actions should the assistant take?
Initiate cardiopulmonary resuscitation A medical assistant is caring for an infant who suddenly becomes unresponsive for unknown reasons. Which of the following actions should the assistant take?
Fasting blood glucose 168 mg/dL A medical assistant is reviewing a patient’s medical history prior to the patient’s appointment. Which of the following laboratory results indicates the need to schedule an extension of current visit?
Customary Which of the following terms refers to the range of fees charged by providers ho have similar training and experience and practice in the same geographic area?
90 angle A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needle?
Syncope A medical assistant is caring for a patient who is experiencing chills, nausea, and dizziness. The patient’s face appears pale . The assistant should recognize that the patient is exhibiting manifestations of which of the following medical emergencies?
Patients arrive at their convenience and are seen on a first come, first served basis A medical assistant works at an urgent care center that uses open hours scheduling. Which of the following describes this form of scheduling?
gown A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear?
“””I will record any symptoms I experience in the event log.””” A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure?
Letterhead, envelopes, and business cards Which of the following items in a medical office are considered administrative office supplies?
shortness of breath (SOB) A medical assistant is preparing patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect?
Depression “A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, “”I regret not taking better care of myself. Now, I won’t be able to accomplish what I wanted to do with my life.”” The assistant should identify that the patient is in which of the following stages of grief?”
Make sure the patient did not eat any food for the past 12 hrs A medical assistant is collecting blood samples to measure a patient’s cholesterol levels. Which of the following actions should the assistant take before collecting the patient’s blood?
After Elizabeth Saint and before John A. Thomas The chart of Mary St. Thomas fits alphabetically after Elizabeth Saint and before John A. Thomas because St. should be filed as if spelled out as saint
Coding to the Highest Level of Specificity When choosing a diagnosis code, a medical assistant should consider which of the following actions in order to avoid an insurance denial?
Magnesium Sulfate A medical assistant is transcribing a prescription for magnesium sulfate into a patient’s medical record. Which of the following should the assistant use to document the medication?
Receive and prepare tissue specimens for processing When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?
January 1, 2020 A medical assistant is writing a place of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?
intradermal Which of the following routes of administration should a medical assistant use when performing a tuberculin skin test?
Record the measurement to the nearest 0.6 cm (1/4 in.) Which of the following actions should the medical assistant take when obtaining the head circumference of an infant?
Negligence The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?
Refer the patient’s request to the provider A medical assistant receives a call from a patient requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the assistant take?
Apply the patch to a hairless area of the patient’s skin A medical assistant is applying a transdermal patch for a patient. Which of the following actions should the assistant take?
Sims position A medical assistant is preparing a patient for an enema. In which of the following place the patient for this procedure?
170 cm A medical assistant is caring for a patient who is 5’7 tall. Which of the following is the patient’s height in centimeters?
Hospice can help manage your pain and comfort during the final months of your life “A medical assistant is caring for a patient who has the terminal colorectal cancer with a life expectancy of 6 months. The patient states, “”I don’t know if it’s time to begin hospice care yet.”” Which of the following statements should the medical assistant make?”
Inject the medication slowly A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?
just above the knee A medical assistant is reviewing a patient’s recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient’s body should the assistant expect to find the injury?
An adult patient who is experiencing dyspnea and congestion Several patients arrive at a clinic at the same time requesting care. A medical assistant should recognize that which of the following patient’s chief complaints is the priority for the provider to address?
Clotting A medical assistant must invert anticoagulant tunes to prevent which of the following?
Pour the medication to the prescribed dose in the medicine cup on a flat surface A medical assistant is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct dose is delivered?
Ensuring that a specimen is packaged as directed A medical assistant should understand that the chain of custody form is under for which of the following?
Roll up the disposable paper on the table tightly and quickly After a patient leaves an examination room, which of the following actions should the medical assistant take to prepare the examination table for the next patient?
Chlorhexidine A medical assistant should use which of the following solutions to prepare a patient’s skin prior to drawing blood culture?
Airborne A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following modes of transmission?
“””Liniments contain a higher portion of oil than medicated lotions.””” A patient asks a medical assistant to explain the difference between a liniment and a medical lotion. Which of the following responses should the assistant make?
Vitamin A A medical assistant should identify that which of the following vitamins is fat soluble?
“””I think that you feel that your treatment is not effective.””” A patient tells a medical assistant that his provider’s office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?
Release the tourniquet and stop the draw a phlebotomist observes a hematoma developing at the site of a venous blood draw. The phlebotomist should
With the labia spread, urinate a small amount into the toilet before collecting the sample. A medical assistant is explaining to a female patient how to collect a clean-catch urine specimen. Which of the following instructions should the assistant include?
Tabs downward on the arm A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes?
To reduce bleeding at the site A medical assistant is assisting a provider with the repair of a laceration on a patient’s head. The provider’s prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic?
Draw a line through the error and initial it When completing documentation in a patient’s paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?
Cluster scheduling A clinic schedules all cardiac patients on Mondays and Wednesday’s and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?
Coach the patient through the test. Which of the following is a medical assistant’s role in pulmonary function testing (PFT)?
A 1:10 bleach and water solution A medical assistant is cleaning countertops and other surfaces after a surgical procedure in a provider’s office. Which of the following disinfectants should the assistant use for this purpose?
As clinical supplies A medical assistant is performing a review of items in a clinic’s inventory. How should the assistant classify dressings and bandages for inventory purposes?
rapid strep test Which of the following tests is granted waived status under Clinical Laboratory Improvement Amendments (CLIA)
1.5 tablets A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient?
chicken pox A medical assistant is reviewing laboratory results that confirm a patient has varicella zoster virus. The assistant should identify that this micro-organism causes which of the following types of infection?
Heart rate 140/min A medical system is collecting vital signs from six-year-old patient. The assistant should recognize that which of the following vital signs is outside of the expected reference range for this patient and should be reported by the provider?
Transdermal Which of the following parenteral medication routes should a medical assistant administer for a slow release of medication into the blood stream?
“””Remove your nail polish before the test.””” A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?
hemostat A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?
Clean the surgical site with antiseptic Which of the following is a step in the process of skin preparation prior to a surgical procedure?
V2 A medical assistant is performing a 12-lead EKG on a patient. Which of the following electrodes should the assistant place to the left of the sternum at the fourth intercostal space?
Cerebrum Which of the following is the largest and uppermost section of the brain?
fourth A patient reports feeling depressed due to the recent loss of a partner. In which of the five stages of the grief process does depression present itself?
1/2-to 5/8-inch needle, 25 gauge A medical assistant is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the assistant choose?
“””I will ask the patient to state and spell her full name and date of birth, before administering vaccines.””” Which of the following statements made by a medical assistant demonstrates an understanding of required patient identification techniques?
Call the pharmacy to confirm receipt of the faxed prescription A medical assistant is faxing a prescription to a patient’s pharmacy. Which of the following actions should the assistant take?
Consult with the provider before continuing to process the prescription A medical assistant is entering a new prescription into a patient’s electronic medical record (EMR). While entering the prescription, an alert notifying the assistant of a medication interaction appears on the screen. Which of the following actions should the assistant take?
Department of Health and Human Services (HHS) A medical assistant is assisting a patient whose insurance does not cover immunizations. To which of the following community resources should assistant refer the patient?
Keep flush with the left margin A medical assistant needs to type a professional business letter from the office. Which of the following formats is appropriate?
Pull the pinna of the ear up and back A medical assistant is performing an ear irrigation for an adult patient who has a cerumen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution?
OSHA Form 301 (Injury and Illness Incident Report) A medical assistant is replacing a sharp container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?
Potassium 3 mEq/L Which of the following laboratory results should the medical assistant recognize is abnormal?
“””It seems like it is no longer safe for you to be at home alone. Let’s talk about other options.””” A medical assistant is talking with an older adult patient who has experienced several injuries at home over the past 6 months. The patient lives alone and has no family nearby. Which of the following responses should the assistant make to help ease the patient’s transition to assisted living or long-term care?
You should refrain from talking during the procedure A medical assistant is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make?
Use a reflective statement to recognize the patient’s concerns A medical assistant receives a telephone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The assistant should use which of the following techniques to address the patient’s reluctance?
Holter monitor application Which of the following cardiac procedures is within a medical assistant’s scope of practice and does not require licensed technician or provider to assist or perform it?
Notify the provider The lab report on a patient indicates a hemoglobin level of 7 g/dL. What is the first action for the CCMA to take?
Instruct the patient to contact the insurer about the denial of payment “A medical assistant receives a denial of payment for a patient’s cholecystectomy. The reason stated is “”no covered service.”” If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?”
To determine the number of sutures removed When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad?
Using an over the counter vaginal cream prior to the test A medical assistant is contacting a patient to schedule a repeat papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results?
“””Cryosurgery involves an extremely cold probe to freeze and kill abnormal cells.””” A medical assistant is preparing a patient to have cryosurgery following an abnormal Papanicolaou test. Which of the following statements should the assistant make to explain the procedure?
“””Electrical interference on the EKC is not caused by cell phones.””” Which of the following statements made by a new medical assistant, regarding an artifact, demonstrates a need for further teaching?
Whistleblower Protection Act Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse?
38 degrees Celsius A medical assistant is caring for a 4 month old infant who has a temperature of 100.4 F. Which of the following is this temperature when converted to Celsius?
excessive exercising A medical assistant should identify which of the following as a characteristic of anorexia nervosa?
Database Management System (DBMS) A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve and combine information for this report?
Print the e-mail and make notes about topics to be addressed prior to formulating a response A medical assistant has just received a derogatory e-mail from a dissatisfied patient. What action should the assistant take?
An empty urine container According to OSHA’s guidelines for proper waste disposal, which of the following should a medical assistant place in a regular waster container?
“””I understand you’re concerned, so you’re welcome to pay at the end of your appointment.””” A medical assistant requires that a patient pay her insurance copayment at the time she arrives for her appointment. The patient becomes defensive and asks why she should pay for care she has not yet received. Which of the following responses should the medical assistant make?
To prove that the office was not negligent A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patient’s chart?
Pathology A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service?
$40 A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the total amount the patient will pay the provider for this procedure?
Divide 1,500 by the number of small boxes between two R waves. A medical assistant is preparing to calculate a patient’s heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation?
Digestive A medical assistant is scheduling diagnostic tests for a patient’s liver and pancreas. Which of the following systems is being assessed?
Provider A patient presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment. Who is responsible for counseling the patient?
santization A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the step in this process?
Problem-focused examination A patient is seen in an urgent care center for for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit?
OSHA (Occupational Safety and Health Administration) A medical assistant notices that the medical office is not providing personal protective equipment (PPE) for staff. Which of the following regulatory agencies should the assistant contact?
Fungal A patient who has vulvovaginal candidiasis asks a medical assistant for more information about her infection. The assistant should begin by explaining that candidiasis is which of the following types of infections?
158.4 lbs A medical assistant is caring for a patient who weighs 72 kg. What is this patient’s weight in lb?
durable power of attorney Which of the following is a formal authorization that identifies an individual as legally able to make decisions on behalf of a patient?
Movement While measuring a patient’s pulse, the medical assistant should recognize that which of the following patient factors can contribute to an erroneous pulse rate?
The alphabetic index When coding with the ICD-10-CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer?
Occupation A medical assistant is entering patient data into an electronic medical records (EMR) system. Which of the following information should be entered into the Patient Demographics section of the EMR?
Don gloves A patient presents to an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first?
Place the bandages in a red biohazard bag A medical assistant is preparing to dispose of bandages that have been removed from a patient’s open wound. Per OSHA guidelines, which is the following actions should the assistant plan to take?
At the fifth intercostal space, left midclavicular line ​For a 12-lead EKG, which of the following is the correct placement for the fourth precordial electrode (V4)?
Make sure the patient does not lean forward during the test A medical assistant is testing a patient’s visual acuity using a Snellen chart. Which of the following actions should the assistant take?
Subjective A patient informs a medical assistant that he gets headaches when he reads from a computer monitor. The assistant should place this information in which of the following locations when using the SOAP approach to organizing medical records?
For special circumstances applied to a procedure performed by the provider In which of the following scenarios should a medical assistant choose a CPT modifier?
Rheumatologist A primary care provider suspects that a patient has fibromyalgia. A medical assistant should expect the provider to refer the patient to which of the following specialists?
AC A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use the indicate when the patient should take the medication?
Cillia Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?
N95 respirator A medial assistant is caring for a patient who has active tuberculosis. Which of the following pieces of personal protective equipment (PPE) must be used during the patient’s care?
Place the stethoscope’s diaphragm over the patient’s palpated artery A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?
HPV Which of the following can potentially cause cervical cancer
Leads I, II, III The first group of leads to be recorded on an electrocardiogram consists of
otitis media myringotomy may required when a child suffers from chronic
fax The best method for transmitting confidential information from one medical practice to another by
All of the above (storage, accessibility and classifying) Which of the following is the purpose of records management
Vagina The lithotomy position is used to examine the
RBC, WBC, hematocrit, and hemoglobin A complete blood count includes
Lavender stoppered All of the following evacuated tubes can be used to collect serum except
Aluminum foil Which of the following is not acceptable for wrapping items for the autoclave
$7,950.00 The bank statement shows a balance of $6,000.00. Outstanding deposits total $2,500.00 and outstanding checks total $550.00. The checkbook balance should be
Column C, row 4 On a spreadsheet, cell C4 is located at
6L The amount of circulating blood in the body of an average adult is about
A referral The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called
Malpractice Negligence by a professional person is known as
All of the above (the physician examination of urine, the chemical examination of urine and microscopic examination of urine sediment) A complete urinalysis includes
Any change in the body or its functioning that indicates the presence of disease What is a symptom
2.2kg One pound equal to
Laser light pointer on a computer terminal Information can be entered into a electronic medical record using app of the following methods except
25 gauge 5/8 inch The appropriate needle size for administering a subcutaneous injection to an average adult weighing 150 pounds would be
Chief Complaint (CC) In selection of the E&M code for CPT coding, which is the following elements is required for all levels of the history
The jewelry can harbor microorganisms The reason one removes jewelry from the hands and wrists before performing surgical scrub is
5 minutes How many minutes should a urine specimen be centrifuged before the sediment is prepared for microscopic examination
Day sheet The document that serves to record all daily transactions is a
wheal An intradermal injection is administered to cause a raised area in order to elicit a local reaction. The raised area is called a
Antibodies The substances produced by the body to counteract viruses, bacteria and toxins are
Please tell me more about those feelings A patient whose husband recently passed away comes into the office because a malaise. She is unkempt and weepy. She tells the medical assistant that she wishes she were dead. Which of the following would be the most sensitive response to the patient
Formatting Preparing a blank computer disk to accept data is called
Provide patient with warmth and modesty The purpose of draping a patient is to
median cubital vein Which of the following antecubital veins is considered the best vein to use for a venipuncture
Red, blue, green and lavender The correct order of draw of color-coded blood specimen tubes may be
Anterior to the lens in the eye Where is the aqueous humor located
Centrifuging clotted blood Serum is obtained by
1 mL 1 cc is equivalent to:
$75.00 Hilary Thomas, a foster child, is a Medicaid patient. She undergoes a procedure performed by the provider for which the provider charges $125.00. The state where Hilary lives allows $75.00 for the procedure. The provider is paid
Five stages of dying Elizabeth Kubler-Ross is credited with establishing the
Calibration The process of testing and adjustment of test equipment is known as well
Glucose and protein Which of the following urine test is performed at each return prenatal visit
Viruses The smallest is the infectious agents are the
Prilosec (omeprazole) Which of the following medications may be used to treat duodenal ulcers
Bronchial An adult blood pressure is measured at which of the following arteries
Spreadsheet The software program that performs rapid calculations and applies them to a table of numeric data is
V2 Fourth intercostal space at the left margin of the sternum
Hematocrit (Hct) and hemoglobin Which of the following laboratory test results would be abnormal for a patient with anemia
Central Processing Unit (CPU) This computer component allows the computer to perform operations
Cholecystectomy surgical removal of the gallbladder
W-4 Which of the following forms indicates an employee’s withholding allowance
Asking the patient to repeat the message In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by
Blood formation Hematopoiesis means
phlebtomy Which of the following would not be considered a medical administration assistant’s duty
Femur An x-ray study to confirm that diagnosis of a break in the bone of the thigh would be ordered on which of the following
Fetus The term for the child in utero from the third month after conception to birth is a(n)
As desired ad lib means
ears, nose, throat An ENT specializes in
Erythrocytes sedimentation rate (ESR) A common laboratory tests that may be ordered for a patient receive Coumadin therapy is a
sleep apnea All of the following are risk factors for developing hypertension except
Grouping The schedule system based in scheduling similar appointments or procedures together is called
Glucagon The alpha calls in the pancreas are responsible for the production of
Is told by the physician of any risks, hazards or possible complications with the treatment in terms that the patient fully understands Informed consent is established when the patient
Permeable to steam but protective against airborne contaminants The material used to wrap instruments for autoclaving must be
Silver nitrate To cauterize a small lesion on the oral mucose, the physician might use an applicator with
$5,630.00 Why is the monthly net income for a medical practice whose expenses are $8,500, revenue is $14,130.00 total assets are $263,000 and liabilities are $53,000.90?
The type of tests required by the patient can be determined by the program All of the following are the advantages of the laboratory component of an EMR program except
Determination of negligence to patient “Which of the following is not one of the “”Four Ds”” of negligence”
Understand what has been said and are willing to cooperative The primary reason for regularly soliciting feedback when communicating with patients is to determine whether they
Sanitization The proper cleaning of an instrument with soap and water is called
State Government Which of the following agencies regulates licensure for physicians who
Social security number of caller Which of the following is not recorded when one is taking a telephone message
Three-point gait After a few weeks wearing it, Gregory’s cast is removed and he is instructed to walk with crutches. He is told to move both crutches along with the affected leg. This type of crutch walking is known as the
Testicular cancer Which of the following does not cause an elevated PSA level
Absence of punctuation after the salutation and a comma after the complimentary close One punctuation is characterized by
A retirement complex with individual apartments An elderly patient wishes to move into a facility where she can remain autonomous. To which of the following might the medical assistant refer this patient
Restrictive A check endorsement containing a signature and the statement for deposit only is know as
Disinfectant This a type of agent that kills disease-producing microorganisms and that usually is applied to inanimate objects
hyperpyrexia A body temperature more than 105 F is considered to be
Fat A subcutaneous injection is given into which type of tissue
Inflammation The body’s reaction to tissue injury is
Catgut Which one of the following types of suture material is absorbable?
Microbiology The study of bacteria fungi and viruses
Myocardium The muscular layer of the heart is called the
Give the patient the results if the provider has authorized the normal test result may be given out When a patient calls the medical office asking for results of a laboratory test that is normal, the medical assistant should
erythrocyte sedimentation rate (ESR) The test that is usually performed as a screening for inflammatory processes is the
Surgical silk, 4-0 Which of the following sutures has the smallest diameter
Informed consent Giving a patient adequate information concerning methods, risks, and consequences before a procedure is performed is called
Not douche Before a pelvic examination the patient from a Pap smear specimen will be taken should be instructed to
Lateral part of the third fingertip Which of the following sites is preferred to make a skin puncture on an adult
Unacceptable, because provider’s must give their permission to release test results The medical assistant knows the Mrs. Dexter wanted her test results as soon as possible. The medical assistant phones Mrs. Dexter before the doctor had seen the test results. This practice is considered
hyster/o combining form for uterus
Beta-hemolytic streptococci The bacterial infection that can lead to bacterial endocarditis, rheumatic fever or acute glomerulonephritis due to
Friction and running warm water The two important factors in performing effective hand washing are
Document them in the patient’s chart as soon as they are taken The medical assistant who is responsible for obtaining the patient’s vital signs should
present illness (PI) In which section of the patient’s medical history would you document that the patient has recently lost 20 lbs without being on a diet
Understanding of a medical procedure and it’s possible outcomes Informed consent is consent based on
Being effective in sending and receiving messages The medical assistant can be a good communicator by
Determine whether the fetus is going The reason for weighing a prenatal patient is to
The physician/clinic The medical records is owned by
All of the above (vaginal bleeding, lower back pain, dizziness, and rapid weight gain) The medical should counsel the patient on which of the following warning signs during pregnancy
Gallbladder A cholecystectomy is used to view the
Hematocrit The hemoglobin level multiplied by three is approximately equal to the
Hemolysis the rupture or destruction of red blood cells.
Sarcoptes scabiei Which organism is an itch mite
Range of Motion (ROM) The extent of movement of a patient’s joint is measured by which of the following examinations
Patient information brochures Which reading material is best for a medical office reception room
Only one first morning specimen is included in the collection container When giving instruction for a 24-hour urine collection, what statement is true
arthr/o combining form for joint
Pudding Which food is appropriate for a patient who is on soft diet
Parkinson’s disease What disease is present when the basal ganglia do my produce enough inhibitory transmitter dopamine which causes an excess of excitability and affects the voluntary muscles of the body by producing rigidly and/or tremors
Wave scheduling Which type of system schedules three or four patients every half hour, and patient’s are seen in the order they arrive
All of the above (age,gender,stress and physical activity Body temperature can be affected by
Past Surgical History (PSH) Which of the following is subjective information
Plan the following word identifies the action to be taken to solve a medical problem yeh as treatment, medication, surgery and referral
-ectomy Which is the following suffixes means cutting into
Lift the object Which principal is good body mechanics should be avoided when moving a heavy object
Iodine Bernadine should be used on the skin of a patient who is allergic to
What is the phone number that patient is called from When handling an emergency telephone call, what is the first question that the medical assistant should ask the caller
An abnormal scar formation A keloid is
Villi These tiny projections on the surface of the small intestine increase the surface area and allow for greater absorption of nutrients
Vaccine manufacturer and lot number In documentation of immunization in the medical record, what should be recorded in addition to the usual information, which includes date, site of injection, side effects and who administered the immunization
cyosurgery Destroying tissue by freezing is known as
CMS There are currently two levels of procedure codes and services used the the US; level I coded are developed by the AMA and level II codes are developed by the
Brachial Th artery that is used most often to take a blood pressure is the
Ethylene oxide has sterilization Items which are heat sensitive and unable to withstand the moisture and temperature of an autoclave may be sterilized by using
In the physicians office POL tests are performed
Full block style Which letter style requires the complimentary closing and typed signature by placed in line with the left margin of the body of the letter
Restarting the information to receiver confirmation from the sender Paraphrasing is listening to what the sender is communicating, analyzing the information and then
progress notes For established patients, the height and weight are recorded in the
Dosimeter Practicing radiation protection includes wearing
12 hours A patient is scheduled to have blood drawn for a general physical laboratory panels including a chemistry profile. What is the minimum number of hours the patient should refrain from eating and drinking
A contract The doctor-patient relationship is legally considered
vena cava Blood enters the right atrium of the heart from the
Smile Which of the following nonverbal cues may lead the medical assistant to believe the patient understands what is being said
Headset When working at the reception desk, which device allows the MA to be hands free, but helps prevent patient disclosures regarding protected health information
Position the patient so their head is lower than their heart A patient feels like they are going to faint wile the medical office. Which action should take place after ensuring the patient is in a safe position
SpO2 The abbreviation used to record the oxygen saturation measured by a pulse oximeter is
D-dimer A physician wanted to check and see if the patient has had a recent blood clot. Which test will be ordered
the estate is billed A Medicare claim for a deceased beneficiary may be paid directly to the physician if
The common cold What is coryza
Implied consent A patient complains of a sore throat. The provider takes a swab for a throat culture to diagnose and treat the complaint the act is considered
Trichomoniasis A sexually transmitted disease caused by a protozoal infestation is
Picking up a small object Which action is an example of using fine motor skills
All of the above (drug, dose, time and patient) “Which “”right”” are included when administering medication and should be documented”
Cholestrack tm Which method of home monitoring is used for a patient to test their cholesterol level at home
Posting the patient’s name on the door Preparing the examination room for a physical examination will include all of the following except
P wave What wave represents that contraction of the atria or atrial depolarization
Left and right leg leads places on thigh Where are ECG leg leads placed, when a patient has a left lower leg amputation
leafy vegetables Which food source is huh in Folate
Chief Complaint (CC) “When one is recording a patient’s history, which of the following should be written with quotation marks (“” “”) indicating the patient’s own words”
All of the above( the prescription is written inside the system and is printed onto prescription paper, the words are typed, so there is less chance that they can be changed, the combination of paper and typed wording makes the prescription difficult to change and the prescription can be automatically submitted to the pharmacy) How does the EMRs prescription writer help safeguard prescription
Cancer What is the thin prep method used to diagnose
Offer assistance with filling out the firm for them A patient appears to be squinting at the health history form as they fill out. What action in the part of the MA is appropriate
Yours truly Which is the following is an example of a radiolucent structure
All of the above (lungs, intestines, urinary bladder and stomach) Which of the following is an example radiolucent structure
Word processing The entry, editing, manipulation, and storage of text using the computer comprise
2 inches How many inches should a tourniquet be placed above the venipuncture site
Understand what is being said The reason for requesting feedback when communicating with patients is to determine whether they
Therapeutic communication The process of relating information from the health care provider to the patient is known as
Forceps Hemostats are a type of
Place of employment Which of the following information provide red by the patient on the patient registration form is considered to be demographic information
wax Which substance can be combined with a drug to make a suppository
Coordination of Benefits (COB) Margo and rob both work and participate in the health insurance plans offered by their separate employers. When Margo and rob use their insurance, they are regulated by a term known as
Sanitized The term that means that an instrument has been washed but not treated further is
Sort it The first thing to be done when mail arrives at the medical office is to
Glucose and protein For an obstetrics examination, urine is routinely checked for the presence of
Medical Assistant (MA) Which person is the medical office is responsible for labeling and identifying transport containers for excused tissue or specimens being transferred to the laboratory for further testing
Always be documented in the medical record A call-back to convey information to a patient should :
Usually higher in children than in adults Pulse rate is:
Mayo Scissors Which equipment must be sterilized before using again
Yellow top tube Blood specimens collected for culture are collected in a sterile evacuated tube with a
head circumference measurement is important in diagnosing macrocephaly and microcephaly When documenting, what is the most important reason to chart an infants head circumference and plot those results
Prothrombin Time (PT) A common laboratory tests that may be ordered for a patient receiving Coumadin therapy is a
24 hours How many hours is a Holter monitor typically worn by a patient
Humerus Which is not a bone of the lower extremity
back The prone position would be used to inspect the patient’s
Hot moist The therapeutic modality very often used on infected area or a developing cyst or boil is
Divide the patient’s weight by 2.2 When concerting pounds to kilograms, which formula is accurate
sanitization, disinfection, sterilization The three levels of infection control, from the lowest to the highest, are
Catastrophic or prolonged illness or injury devices A health insurance policy which cover major material expenses will cover
All patients Standard precautions are designed to be used for
All of the above (scheduling appointments, billing, insurance form completion and correspondence) Which of the following is/are functions of the computer in the medical office
Unconscious A consent form is not required if the patient is
dead tissue Debridement is used to remove
Mainframe Which type of computer can handle many users at the same time
Sarcome A cancerous mass of fleshy tissue is a/an
17 years Patient’s on new chemical compounds that are going to be manufactured as drugs usually do not expire for
Prevent the spread of disease The purpose of infection control system is to
Pulse deficit between the heart and radial artery A apical-radial pulse is performed to determine if there is a(n)
Together and facing downward Transfer forceps are removed from the container with the prongs
Hirsutism Excessive amounts of hair on the body is synonymous with
Ensure the accuracy of the test results Controls samples in the laboratory
90-149 beats per minute At age 2 years, a child’s pulse rate should be in the range of
Doppler The vascular specialists checks to see if the patient’s vein in the lower leg have valve insufficiency. Which test will be performed to view the vein structure
Rehabilitation medicine This medical specialty deals with restoring and/or improving body function that may have been impaired by disease
A Which of the following word parts is a prefix
Manipulation Which of the following methods of examination is used to assess range of motion of a joint
Semiblock The letter style in which is the first time of each new paragraph is indented five spaces is
Cardi/o combining form for heart
Quantitative tests Twenty-four hours urine specimens are used for
At the fourth intercostal space at the left margin of the sternum When an ECG is performed, chest lead V2 is placed
Clear the area to prevent injury to the patient When a patient is exhibiting a seizure, the medical assistant should do which of the following
Insertion of sutures Which of the following requires the use of surgical asepsis?
Grey Tube Which color stopper phlebotomy tube is used for glucose testing
A tort A civil wrong committed against another person or his or her property is