A person with high emotional intelligence will usually
a) develop a reframing statement to manage emotions.
b) remain unaware of the negative emotions he or she feels.
c) respond to negative feedback by criticizing the other person.
d) display withdrawal during negative feedback.
e) seek and accept only positive feedback.
The correct answer and explanation is:
The correct answer is a) develop a reframing statement to manage emotions.
Explanation:
Emotional intelligence (EI) refers to the ability to recognize, understand, manage, and influence emotions in oneself and others. People with high EI are often able to navigate their emotions in a healthy and constructive way, and they demonstrate specific behaviors in situations that involve emotions.
One of the most effective strategies that individuals with high EI use to manage emotions is reframing. Reframing involves looking at a situation from a different perspective to change its emotional impact. For example, if someone receives negative feedback, they may reframe it as an opportunity to learn and improve, rather than seeing it as a personal attack. This technique allows them to manage their emotional responses, which is a hallmark of high EI.
Why the other options are incorrect:
- b) remain unaware of the negative emotions he or she feels: Individuals with high EI are aware of their emotions. In fact, emotional awareness is a key component of emotional intelligence. High EI individuals are able to recognize both positive and negative emotions, which helps them address them appropriately.
- c) respond to negative feedback by criticizing the other person: High EI people are generally self-aware and self-regulated. They tend to respond to negative feedback with maturity and openness rather than becoming defensive or criticizing others. They use feedback for personal growth, which is part of emotional intelligence.
- d) display withdrawal during negative feedback: While it’s natural to feel uncomfortable during negative feedback, people with high EI are likely to engage constructively. They might ask clarifying questions or express a willingness to improve. Withdrawal is typically associated with low EI, where individuals may avoid facing difficult emotions.
- e) seek and accept only positive feedback: High EI individuals understand that both positive and negative feedback are important for growth. They are open to receiving constructive criticism and using it to improve their skills. Focusing only on positive feedback can hinder personal development and self-awareness.
In conclusion, developing a reframing statement to manage emotions allows those with high emotional intelligence to effectively cope with challenging situations and use them to their advantage.