- What is one method for designing the end-to-end Customer experience?
a. Feature Storming
b. Whole product thinking
c. Journey mapping
d. Persona Development
- What is one method to establish a team’s velocity?
- What is one influence on solution and PI Roadmaps?
- What is a PI Planning input that demostrates how product Management plans to accomplish the Vision?
The Correct Answer and Explanation is :
1. What is one method for designing the end-to-end customer experience?
Correct Answer: c. Journey Mapping
Explanation:
Journey mapping is a method used to visualize the customer experience across all touchpoints of interaction with a product, service, or organization. This technique identifies pain points, opportunities, and gaps in the customer journey by stepping into the customer’s shoes. Through this process, teams can design experiences that are more seamless and satisfying. The map typically includes stages, actions, thoughts, emotions, and metrics.
2. What is one method to establish a team’s velocity?
Answer:
To establish a team’s velocity, one method is to measure the average number of story points (or work units) completed across several iterations (e.g., sprints). Velocity is typically calculated by summing up the completed story points in 3–5 iterations and then averaging them to predict future team capacity.
3. What is one influence on solution and PI Roadmaps?
Answer:
An influence on solution and PI roadmaps is business objectives and customer needs. These roadmaps must align with the overarching goals of the business while addressing the most pressing needs of customers and stakeholders.
4. What is a PI Planning input that demonstrates how product management plans to accomplish the vision?
Correct Answer: The Program Backlog
Explanation:
The Program Backlog is a prioritized list of features and enablers that product management uses to fulfill the vision outlined in PI planning. This backlog represents the work necessary to achieve business objectives and customer satisfaction within a Program Increment (PI). It serves as a direct input to PI Planning, guiding teams on what to focus on during the increment.
Product Management ensures that the backlog is aligned with the strategic vision and the roadmap, making it an essential tool for translating high-level objectives into actionable deliverables. By focusing on features that provide maximum value, the Program Backlog ensures progress toward the vision while enabling teams to balance capacity and dependencies. This clarity allows teams to create realistic plans and achieve meaningful outcomes during the PI.