Organizational behavior modification primarily attempts to
Multiple Choice
promote egocentrism.
increase instances of glass ceiling.
promote groupthink.
improve performance.
The correct answer and explanation is:
The correct answer is: improve performance.
Explanation:
Organizational behavior modification (OB Mod) is a method used in organizational settings to improve employee performance by applying the principles of operant conditioning, a psychological theory developed by B.F. Skinner. The primary goal of OB Mod is to reinforce desired behaviors and reduce undesirable behaviors through the use of positive and negative reinforcements, as well as punishments.
The process involves identifying specific behaviors that need to be increased or decreased in the workplace. Managers or leaders then apply reinforcement techniques to encourage employees to exhibit behaviors that are beneficial to the organization. These techniques are often based on rewards (such as praise, bonuses, or recognition) for desirable actions, while undesirable behaviors may be reduced or eliminated through corrective measures like reprimands or withholding rewards.
For example, if an employee consistently meets their performance targets, they may receive a monetary bonus or public recognition as a reward. This positive reinforcement encourages the employee to continue performing well. Conversely, if an employee is regularly late for work, a supervisor might impose penalties, such as reducing work hours or withholding privileges, in an attempt to discourage tardiness.
By focusing on improving employee performance, OB Mod aims to align individual behaviors with the overall goals and values of the organization. It can lead to increased productivity, better job satisfaction, and a more efficient and effective workforce. The approach is grounded in the belief that behavior can be shaped by controlling the consequences that follow it.
In contrast, egocentrism, glass ceilings, and groupthink are not goals of OB Mod. Egocentrism refers to a self-centered attitude, a glass ceiling refers to barriers for women or minority groups, and groupthink involves the suppression of dissenting opinions within a group. None of these concepts contribute directly to improving organizational performance, which is the focus of behavior modification strategies.