Brendan needs to summarize all unpaid customer balances

Brendan needs to summarize all unpaid customer balances. Which QuickBooks report would be most useful and why?

1. Accounts receivable aging summary

2. Balance sheet

3. Accounts payable aging summary

4. Profit and loss     

The correct answer and explanation is:

To summarize all unpaid customer balances, Brendan needs to follow a few key steps to ensure accuracy and clarity in reporting. Here’s the correct approach:

Correct Answer:

Brendan should compile a list of all outstanding balances from customer accounts. This includes gathering data on each customer’s current balance, any overdue amounts, and categorizing them based on the duration of the outstanding payments, such as “30 days overdue,” “60 days overdue,” or “90+ days overdue.” He should also verify if any payments are in process or if there are any discrepancies with the accounts. The summary should be organized to show a clear breakdown of balances by customer, with a total for each overdue category and the grand total of all unpaid amounts.

300 Words Explanation:

To summarize unpaid customer balances effectively, it is important to have a systematic approach that ensures all data is accurate and presented in a manner that highlights key trends. First, Brendan should extract data from the customer database or accounting system, which will provide the most up-to-date information on unpaid balances.

The next step is to categorize the unpaid amounts. Typically, businesses use aging reports to classify overdue amounts based on how long the invoice has been outstanding. Common categories include:

  • Current (within payment terms)
  • 30-60 days overdue
  • 60-90 days overdue
  • 90+ days overdue

Each customer’s balance should be placed into one of these categories. This helps prioritize which accounts may need immediate attention and which can be followed up on later. Brendan should also check for any partial payments, credit memos, or adjustments that might have been made but not yet reflected in the account balances.

After categorizing the accounts, Brendan should total the amounts in each category and then sum them to get the overall unpaid balance. The summary should provide insight into the total outstanding balance, as well as highlight any accounts that may require further investigation or collection efforts.

Finally, the summary should include key notes about any potential issues or customers that may require special attention. This helps decision-makers understand not just the amount of money owed, but also any risk factors or trends that could affect cash flow.

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