Peter Drucker suggests that operational objectives should be SMART, which means:
Responses
specific, measurable, achievable, realistic and time constrained.
specific, measurable, achievable, realistic and time constrained.
specific, manageable, achievable, relevant and time constrained.
specific, manageable, achievable, relevant and time constrained.
specific, manageable, achievable, realistic and time constrained.
specific, manageable, achievable, realistic and time constrained.
strategic, meaningful, actionable, realistic and time constrained
The correct answer and explanation is:
The correct answer is:
specific, measurable, achievable, realistic, and time-constrained.
Explanation
Peter Drucker’s suggestion aligns with the SMART framework, which is a widely used method for setting effective operational objectives. The acronym SMART provides clear guidelines to ensure goals are well-defined and attainable, increasing the likelihood of success. Here’s a breakdown of each component:
- Specific
Objectives must be clear and precise, addressing the “who, what, where, when, and why.” A specific goal eliminates ambiguity and provides a focused direction. For example, instead of saying “increase sales,” a specific objective would be “increase online sales by 15% within six months.” - Measurable
Goals must have criteria to track progress and assess success. Measurable objectives enable teams to quantify their performance, which is crucial for evaluation and motivation. For example, “reduce customer complaints by 20%” is measurable because it has a quantifiable target. - Achievable
Objectives should be challenging but feasible, considering the available resources and constraints. Setting unattainable goals can demotivate teams, while achievable objectives ensure motivation and commitment. - Realistic
Realism focuses on aligning objectives with organizational capabilities and external conditions. A realistic goal considers the current environment and resources, ensuring it can be accomplished without overextending. - Time-constrained
Every goal should have a deadline, creating urgency and ensuring timely results. A time-bound objective, such as “launch the new product by Q2 2025,” provides a clear timeline for accountability.
Why SMART Objectives Matter
Using the SMART framework helps organizations improve efficiency, allocate resources effectively, and align individual efforts with broader strategic goals. It ensures clarity, facilitates communication, and enhances accountability. Drucker emphasized this structured approach because it allows for continuous evaluation, ensuring operational objectives remain aligned with organizational success.