Hi,I am trying to get in touch with Hitendra Rana at hitendra.rana@transtutors

Hi,

I am trying to get in touch with Hitendra Rana at [email protected] but the email I sent didn’t go through.

Can you please forward this email so we can connect?

My email is [email protected]

Regards,

Anna M.

The correct answer and explanation is:

​Dear Anna,

I’m sorry to hear that you’re having trouble reaching Hitendra Rana at Transtutors. It’s possible that the email address you have, [email protected], is incorrect or outdated. To assist you in connecting with the appropriate contact at Transtutors, here are some alternative methods:

1. General Support Email: You can reach out to Transtutors’ customer service by emailing [email protected]. This is their primary support channel and should direct your inquiry to the appropriate department. citeturn0search1
2. Customer Service Phone Numbers:
   • USA: (559) 702-8922
   • Australia: +61 25 507 1203
   • India: +91 804 748 2780
   These numbers can be used to contact Transtutors’ customer service directly. citeturn0search1
3. Alternative Email Addresses:
   • Claims: [email protected]
   • Sales: [email protected]
   • Jobs/Career: [email protected]
   Depending on the nature of your inquiry, you might consider reaching out to one of these departments. citeturn0search1
4. Corporate Office Address:
   • USA: Transweb Global Inc., 187 Wolf Rd., Albany, New York 12205, United States
   • Australia: Level 6/140 Creek St., Brisbane, QLD 4000, Australia
   • India: D-15, Sector-6, Noida, Uttar Pradesh-201301, India
   If your matter is urgent, you might consider sending a formal letter to their corporate office. citeturn0search1
5. Social Media: Transtutors maintains a presence on various social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. Reaching out through these channels might expedite your communication.

Explanation:

When attempting to contact a specific individual within a large organization, it’s not uncommon to encounter issues if the direct contact information is incorrect or outdated. In such cases, utilizing general contact channels ensures that your message reaches the organization and can be forwarded to the appropriate individual or department.

Emailing the general support address ([email protected]) is often the most effective initial step, as support teams are typically equipped to handle and redirect inquiries appropriately. Including all relevant details in your email will facilitate a quicker response.

If email communication does not yield a timely response, calling customer service can provide immediate assistance. Having multiple phone numbers, especially for different regions, increases the likelihood of reaching someone who can assist you.

Alternative email addresses, such as those for claims or sales, offer additional avenues to ensure your message is received by the relevant department.

As a last resort, sending a formal letter to the corporate office or reaching out via social media can draw attention to your inquiry, especially if previous attempts have been unsuccessful.

By employing these methods, you increase the likelihood of establishing contact with the appropriate individual or department at Transtutors.

Best regards,

[Your Name]