Focusing on solving the problem allows you to
- a. Not focus so much on controlling the outcome.
- b. Be more provisional in your approach.
- c. Avoid conflict more easily.
- d. Take credit when a solution is found.
49. 50. Interpersonal conflict is best managed from within a
- a. Supportive climate
- b. Defensive climate
- c. Contemptuous climate
- d. Certain climate
The correct answer and explanation is:
Correct Answers:
- A. Not focus so much on controlling the outcome.
- A. Supportive climate.
Explanation:
1. Focusing on solving the problem allows you to not focus so much on controlling the outcome.
When individuals or teams concentrate on problem-solving, they shift their attention from trying to manipulate or control every detail of the result to addressing the actual issue at hand. This shift allows for a more objective, creative, and flexible approach. Instead of becoming overly fixated on how things “should” turn out, problem solvers remain open to various possibilities and solutions.
Controlling the outcome often leads to stress, frustration, and resistance, especially when things do not go as planned. On the other hand, focusing on solving the problem fosters collaboration, encourages diverse perspectives, and enhances adaptability. In many cases, solutions emerge organically when individuals are willing to explore different approaches instead of rigidly trying to force a specific result.
Furthermore, problem-solving is a skill that emphasizes critical thinking and logical reasoning. By addressing the root cause of the issue rather than worrying excessively about the final outcome, people can develop long-term solutions rather than temporary fixes. This mindset is particularly crucial in business, teamwork, and personal decision-making, where flexibility and adaptability are key to success.
2. Interpersonal conflict is best managed from within a supportive climate.
A supportive climate fosters open communication, trust, and respect, making it the best environment for managing interpersonal conflict. When individuals feel safe expressing their concerns without fear of judgment or retaliation, conflicts are more likely to be resolved constructively.
In contrast, a defensive climate creates tension and hostility, where people feel the need to protect themselves rather than engage in open dialogue. A contemptuous climate is filled with negativity and disrespect, making conflict resolution nearly impossible. A certain climate, which implies rigid, unchangeable attitudes, can lead to inflexibility and difficulty in finding common ground.
A supportive climate promotes:
- Active listening: People feel heard and valued.
- Empathy: Understanding each other’s perspectives reduces hostility.
- Collaborative problem-solving: Instead of attacking each other, individuals work toward a common solution.
- Emotional safety: People are more willing to share their concerns openly.
By fostering a supportive environment, conflicts become opportunities for growth, stronger relationships, and better decision-making rather than destructive encounters.