In order to use the “level output/workforce strategy”, variations in demand are met by:
A. varying output during regular time without changing employment levels.
B. keeping output level by changing workforce levels.
C. relying on overtime to adjust capacity.
D. using some combination of inventories and back orders.
E. Subcontracting
The correct answer and explanation is :
The correct answer is:
D. using some combination of inventories and back orders.
Explanation:
The level output/workforce strategy (also known as the level production strategy) is a workforce planning approach used in operations management and production planning. This strategy aims to maintain a constant workforce and production rate over a given planning period, even when demand fluctuates.
Since production remains stable, variations in demand are managed through inventory buildup or backorders rather than adjusting workforce levels or production rates. When demand is low, excess production is stored as inventory. When demand increases, the company meets customer needs by drawing down from its inventory instead of ramping up production. If demand exceeds available inventory, backorders (delayed deliveries) are used to fulfill demand in the future.
This strategy is particularly useful for companies producing standardized goods with relatively predictable demand patterns, such as automotive manufacturing, consumer electronics, and durable goods industries.
Advantages of the Level Strategy:
- Stable Workforce – Maintaining a constant workforce avoids hiring and firing costs, leading to improved employee morale and retention.
- Lower Hiring and Training Costs – Reducing workforce fluctuations decreases the need for frequent training and recruitment efforts.
- Predictable Production Scheduling – A steady production rate simplifies scheduling and capacity planning.
Disadvantages of the Level Strategy:
- Inventory Holding Costs – Excess production results in higher inventory storage costs, including warehousing and insurance expenses.
- Risk of Stockouts and Backorders – If demand spikes suddenly, inventory may not be sufficient, leading to delayed deliveries and customer dissatisfaction.
- Capital Tied Up in Inventory – Storing large amounts of inventory requires capital investment that could be used elsewhere.
In contrast, the chase strategy adjusts production to match demand by hiring and laying off workers, while the hybrid strategy combines elements of both approaches. However, the level strategy solely depends on inventory and backorders to balance demand fluctuations, making option D the correct answer.