Which of the following is true regarding routine requests?
A. In most cases, your audience will not be prepared to comply with your request.
B. The audience will be inclinerd to respond as you ask.
C. Routine requests have many more than three parts.
D. Routine requests should demand action.
E. Be general when making a routine request.
The correct answer and explanation is :
The correct answer is B. The audience will be inclined to respond as you ask.
Explanation:
Routine requests are common in professional communication and typically involve asking for something that is not unusual or unexpected, such as asking for information, requesting assistance, or making a standard request. Because these requests are seen as common or predictable, the audience is usually more willing to comply compared to more unusual or complex requests.
Let’s break down the options:
A. “In most cases, your audience will not be prepared to comply with your request.” This statement is incorrect because routine requests are generally seen as familiar and not difficult to comply with. People are often prepared to respond positively to them because they don’t typically ask for something out of the ordinary or difficult.
B. “The audience will be inclined to respond as you ask.” This is correct. Routine requests are framed in a way that the audience is usually familiar with and is therefore inclined to comply. These requests are straightforward, reasonable, and involve tasks or information that are standard or expected. For example, a request for clarification on a process or asking for a document is typical and non-intrusive.
C. “Routine requests have many more than three parts.” This statement is incorrect. Routine requests typically follow a straightforward structure. They often consist of a greeting, a clear request, and a polite closing. These requests don’t need to be complex and are usually kept short and to the point.
D. “Routine requests should demand action.” This is incorrect. While a routine request might ask for action, it should not demand it. Routine requests are generally polite and respectful, expecting a response rather than demanding it. For example, instead of demanding a response, it’s more effective to phrase the request in a way that encourages compliance.
E. “Be general when making a routine request.” This is incorrect. Routine requests should be clear and specific. Ambiguity in a request can lead to confusion and delays. Clear instructions or a specific request make it easier for the audience to respond appropriately.
In summary, B is correct because routine requests are simple, straightforward, and often involve requests that people are prepared to respond to without hesitation.