Conducting computerized interviews
Multiple Choice
eliminates personal bias.
discourages personal interaction.
is useful for gathering objective data.
does not assess personal skills.
All of these choices are correct.
The correct answer and explanation is :
The correct answer is:
All of these choices are correct.
Explanation:
Computerized interviews, also known as automated or digital interviews, are a modern tool in the hiring and data collection process. They involve using technology to conduct interviews in place of human interviewers. These interviews can be structured or unstructured and are typically administered through a computer program or a digital platform. Let’s break down the options provided:
- Eliminates personal bias:
Computerized interviews help to remove human biases from the interview process. Human interviewers may have unconscious preferences based on factors such as age, gender, race, or appearance. A computerized system treats all candidates the same way, ensuring that decisions are based purely on responses or criteria that are predefined, reducing the potential for bias. - Discourages personal interaction:
Since computerized interviews are conducted through a computer, they do not involve face-to-face interaction. This can be both an advantage and a disadvantage, depending on the context. It removes the element of human interaction, which some may feel discourages a personal touch or rapport-building. However, it also allows candidates to respond in a stress-free environment, which can lead to more candid answers. - Is useful for gathering objective data:
Because the process is standardized and automated, computerized interviews provide consistent and objective data. There is no variation in how questions are presented, and the way responses are evaluated can be programmed to follow strict guidelines. This can help organizations collect data without being influenced by subjective interpretations or individual interviewer opinions. - Does not assess personal skills:
While computerized interviews are excellent for gathering structured and objective data, they may not be as effective in assessing personal or soft skills like communication, emotional intelligence, or teamwork. These qualities are difficult to measure through automated systems and often require human interaction to evaluate properly.
In conclusion, while computerized interviews can enhance objectivity and efficiency, they are not perfect substitutes for human judgment, especially when it comes to assessing interpersonal skills and making nuanced decisions.