After three summers working for a local landscaping business, Scott suggested that his boss add snow removal as an extra service. With this holistic hunch, Scott was acting on ? ?that snow removal might be a good addition to the service offerings.
intuition
hindsight bias
minority dissent
a knee-jerk reaction
The correct answer and explanation is :
The correct answer is intuition.
Explanation:
Scott’s suggestion to add snow removal as an extra service is based on his intuition, which refers to the ability to understand something instinctively without the need for conscious reasoning. Intuition often involves a gut feeling or an instinct that guides decision-making. In this case, Scott worked for three summers in the landscaping business, gaining firsthand knowledge and experience. He likely noticed that during the winter months, there may be a demand for snow removal services, or he simply had a strong feeling that it would be a good addition to the business. This suggests that Scott relied on his instinctive understanding of the situation rather than on any detailed analysis or data.
Now, let’s go through the other options to clarify why they are incorrect:
- Hindsight bias: This refers to the tendency to believe, after an event has occurred, that we would have predicted the outcome beforehand. In this case, Scott was not reflecting on a past event but was instead making a suggestion for the future, so hindsight bias doesn’t apply.
- Minority dissent: This refers to a situation where a person or a group disagrees with the majority opinion, often in a formal setting. Scott’s suggestion to add snow removal is not based on dissenting from others’ ideas, but rather on his own idea, so this option doesn’t fit.
- A knee-jerk reaction: This is an immediate and often reflexive reaction to a situation without much thought. Scott’s suggestion to add a new service was more thoughtful and based on experience, which makes a knee-jerk reaction an inappropriate answer here.
Thus, intuition is the best fit, as Scott’s suggestion was driven by an instinctive understanding of the potential value of snow removal as an added service.