Grace works in an advertising agency. Grace’s coworkers help her complete presentations, contact clients, and assist her with research. Her coworkers are serving as
A: Instrumental function
B: Intrinsic function
C: Elementary function
D: Expressive function
The Correct Answer and Explanation is :
Correct Answer: A: Instrumental function
Explanation:
In the field of social psychology and organizational behavior, functions refer to the roles people play in supporting one another, especially in a workplace setting. Grace’s coworkers are helping her complete tasks such as presentations, client communications, and research. These are all goal-oriented actions aimed at accomplishing specific work objectives. This describes the instrumental function.
Instrumental Function
The instrumental function focuses on practical assistance and task completion. It includes behaviors that help an individual achieve their work-related or goal-directed tasks. When coworkers contribute to duties like making presentations or conducting research, they are providing support that directly affects job performance and productivity. This type of support is often task-oriented and helps maintain efficiency within the workplace.
Why not the other options?
- B: Intrinsic function – The term “intrinsic” usually refers to internal motivation or something inherently rewarding. This doesn’t describe the support Grace is receiving, as the focus is not on her personal satisfaction or internal drive but rather on external, practical help.
- C: Elementary function – This is not a commonly recognized category in sociology or psychology in relation to interpersonal support. “Elementary” often implies something basic or fundamental, but it does not capture the nature of task-related coworker assistance.
- D: Expressive function – This function relates to emotional support, such as showing empathy, listening, and helping someone cope with stress. While important in the workplace, Grace’s coworkers are described as helping her complete tasks, not manage emotions. Therefore, this does not match the scenario.
Summary
Grace’s coworkers help her with specific work-related tasks such as presentations and research. This type of support is best categorized under the instrumental function, as it helps her accomplish tangible goals. This function plays a critical role in productivity and collaborative success in professional environments.