What would you call 2-1-1 for? A. Product safety info B. Help after a car crash C. Referral to suicide counseling D. Help after a home break in
What would you call 2-1-1 for? A. Product safety info B. Help after a car crash C. Referral to suicide counseling D. Help after a home break in
The Correct Answer and Explanation is:
Correct Answer: C. Referral to suicide counseling
Explanation
2-1-1 is a free and confidential service in the United States and Canada that connects individuals with essential community services and resources. It is operated by United Way and other local organizations and is available 24/7 in many areas. People can call 2-1-1 to get help with a wide range of social and mental health needs, including crisis intervention, food assistance, housing support, and mental health referrals.
The correct answer, “C. Referral to suicide counseling,” best matches the services offered by 2-1-1. This hotline is designed to assist people who may be struggling emotionally or mentally, including those at risk of suicide. While 2-1-1 is not a crisis line like 9-8-8 (the national Suicide and Crisis Lifeline), it can provide referrals to appropriate local mental health services, including suicide prevention counseling and support groups. This makes it an important resource for people who don’t know where to turn for mental health help but don’t require immediate emergency response.
The other options, while important, are better served by different numbers or services:
- A. Product safety info is typically handled by agencies like the Consumer Product Safety Commission (CPSC), not 2-1-1.
- B. Help after a car crash should be directed to 9-1-1 in the case of injury or danger, or to your insurance provider for claims.
- D. Help after a home break-in requires police intervention and should also be reported via 9-1-1 if it’s an emergency or the non-emergency police line otherwise.
In summary, 2-1-1 is a valuable tool for accessing mental health resources, especially for those seeking referrals to suicide counseling, making Option C the most appropriate choice.
