I want remove my card. I want close account. What can I do
The Correct Answer and Explanation is:
✅ Correct Answer:
To remove your payment card and close your OpenAI (ChatGPT) account:
- Visit https://platform.openai.com/account/billing to manage your billing and remove your payment method.
- To delete your account, go to https://help.openai.com, click on the chat icon in the bottom-right, and type: “I want to delete my account.”
- Follow the instructions provided by the support bot or representative to confirm deletion.
Explanation:
If you no longer wish to use OpenAI’s services and want to remove your payment method and close your account, you must take two steps: managing your billing and formally requesting account deletion.
First, removing your card is handled through the OpenAI billing portal. Go to https://platform.openai.com/account/billing. Here, you can update or remove your saved payment method. However, OpenAI may require a valid payment method on file if you have an active subscription. In that case, it’s best to cancel your subscription first.
To cancel a ChatGPT Plus subscription:
- Visit .
- Click on your name or profile at the bottom left.
- Select “Settings” → “My Plan” → “Manage my subscription.”
- Cancel the subscription.
Second, if you wish to fully close your account, go to https://help.openai.com. Open the support chat and type “Delete my account.” The AI support bot or team will verify your identity and proceed with your request. Deleting your account is permanent—your data, payment history, and saved conversations will be erased.
Make sure you’ve downloaded or backed up anything important before proceeding. You may also receive a final confirmation email. After that, your account will be closed, and no further charges will be made.
Always ensure you’ve canceled any active subscriptions to avoid future billing.
