WGU C763 Healthcare Information
Systems Management
True or False. The ATM at a bank is an example of an information system. – ✔✔True. An ATM
has input, process, and output; it is an integrated network of components working together to
dispatch cash to customers.
Different types of information systems are based on the different levels of hierarchy in an
organization. What type of information system represents the highest level of responsibility in an
organization? – ✔✔Executive Information System (EIS) is used by top executives in an
organization. EIS organizes and presents summarized data and information using internal (MIS
and TPS) and external data sources to support strategic decision making.
Joe is responsible for managing the IT department for a local medical records company. His
town is in a high risk area for tornadoes. How should Joe prepare for the possibility of a tornado
hitting the company facilities? – ✔✔Store backup data in the cloud. Even if the facility, along
with all of the installed hardware as destroyed, having backup data in the cloud or in another
state would ensure that medical records were still available and protected.
What is the best description of an information system? – ✔✔Hardware, software, data,
procedures, and people. [Mnemonic: Have some damn patients people!]
What is not a benefit of information technology? – ✔✔Lower implementation costs.
Implementing and maintaining information technology systems.
What can have a negative impact on employees’ interpersonal skills and ability to build business
relationships? – ✔✔Texting. Texting reduces face-to-face interactions and verbal communication
skills.
What helps managers to perform long-range strategic planning, decision making, and to assess
external threats and opportunities. – ✔✔Information Systems
True or false. Managers only need to understand the basic feature of their organization to build
and use information systems successfully. – ✔✔False. Managers must understand the essential
features of their organization to build and use information systems successfully. Having a
knowledgeable and supportive staff would also be helpful so that they have someone who can
answer questions or to consult with when problems arise.
True or false. Accountants have no need to interact with an organization’s information system. –
✔✔False. Accountants interact with an organization’s information system on a daily basis.
Accounts payable, accounts receivable, budgeting, general ledgers, payroll, cash flow and
financial transactions are all typically contained with an information system.
What is a strategic information system? – ✔✔A strategic information system is one that is
created to meet a specific business objective and to provide a competitive advantage.