NURS 101 FINAL EXAM
- One of the most important outcomes of the orientation phase of the nurse-patient
relationship is the development of mutual….?
Trust - What important information should the nurse share with the patient during the
orientation phase?
Name, credentials, and extent of responsibility. - How can a nurse help a patient be successful during the termination phase?
Summarize the gains and patient has made. - What is the difference between communication congruence and incongruence?
Congruence- the verbal and non-verbal communication matches each other.
Incongruence- the verbal and non-verbal communication doesn’t match each other. - How can a nurse illustrate non-judgmental acceptance of a patient?
acceptance for who they are and personal beliefs, habits, expression or lifestyle.
Therapeutic use of self begins with the ability to convey acceptance to patients. - What are attending skills?
Active listening and paying attention, reception, perception. SOLAR. - What has research shown about the effects of touch and patient care?
Allows the patient to become relaxed and feel more comfortable. - What is false reassurance?
Reassuring or promising a patient of something that may or may not happen. (“I
promise everything will be okay”) - Which type of questions should be avoided to encourage open communication?
Judgmental, closed-ended questions. - What are the goals of SBAR communication?
Standardized communication with other nurses - What is ethnocentrism?
Practice of judging another culture by the standards of one’s own culture - What is spiritual nursing care?
View spirituality as one aspect of the whole human person and to assess patients for
spiritual distress. - What is spiritual distress?
impaired ability to experience and integrate meaning and purpose in life through
connectedness with self, others, art, music, literature, nature, and/or a power greater
than oneself. - What is anxiety?
Ill-defined, diffuse feeling of apprehension and uncertainty. - What factors create barriers to patient learning?