Test Bank Complete For Leading and
Managing in Nursing 7th Edition by
Yoder Wise
Test Bank Complete For Leading and Managing in Nursing 7th Edition by Yoder Wise
- Leading, Managing and Following in Complex Health Systems
- Clinical Safety: The Core of Leading, Managing, and Following
- Legal and Ethical Issues4. Cultural Diversity and Inclusion in Health Care
- Gaining Personal Insight: The Beginning of Being a Leader
- Being an Effective Follower NEW chapter!
- Self-Management
- Communication and Conflict
- Power, Politics, and Influence
- Healthcare Organizations
- Organizational Structures
- Care Delivery Strategies
- Staffing and Scheduling
- Workforce Engagement through Collective Action and Governance
- Making Decisions and Solving Problems
- The Impact of Technology
- Delegating: Authority, Accountability, Responsibility in Delegation Decisions
- Leading Change
- Building Effective Teams
- Managing Costs and Budgets
- Selecting, Developing, and Evaluating Staff
- Person-Centered Care
- Managing Quality and Risk
- Translating Research into Practice
- Managing Personal/Personnel Problems
- Role Transition
- Managing Your Career
- Developing the Role of Leader
- Developing the Role of Manager
- The Strategic Planning Process
- Thriving for the Future
STUDY TEST BANK
Test Bank Complete For Leading and Managing in Nursing 7th Edition by Yoder Wise
Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bank
Electronic files Instant DeliveryChapter 01: Leading, Managing, and Following Yoder-Wise
: Leading and Managing in Nursing, 7th Edition
MULTIPLE CHOICE….
- A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults. She is
asked to assess and adapt the unit to better meet the unique needs of the older adult patient .
Using complexity principles, what would be the best approach to take for implementation of this
change?
a. Leverage the hierarchical management position to get unit staff involved in assessment
and planning.
b. Engage involved staff at all levels in the decision-making process.
c. Focus the assessment on the unit and omit the hospital and community environment.
d. Hire a geriatric specialist to oversee and control the project.
ANS: B
Complexity theory suggests that systems interact and adapt and that decision making occurs
throughout the systems, as opposed to being held in a hierarchy. In complexity theory, every
voice counts, and therefore, all levels of staff would be involved in decision making.
TOP: AONE competency: Communication and Relationship-Building - A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has
called in sick five times in the past month. He tells the manager that he very much wants to come
to work when scheduled but must often care for his wife, who is undergoing treatment for breast
cancer. According to Maslow’s need hierarchy theory, what would be the best STUDY
TEST BANK approach to satisfying the needs of this nurse, other staff, and patients?
a. Line up agency nurses who can be called in to work on short notice.
b. Place the nurse on unpaid leave for the remainder of his wife’s treatment.
c. Sympathize with the nurse’s dilemma and let the charge nurse know that this nurse may be
calling in frequently in the future.
d. Work with the nurse, staffing office, and other nurses to arrange his scheduled days off
around his wife’s treatments.
ANS: D
Placing the nurse on unpaid leave may threaten the nurse’s capacity to meet physiologic needs
and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could affect
patient care and threaten the needs of staff to feel competent. Arranging the schedule around
the wife’s needs meets the needs of the staff and of patients while satisfying the nurse’s need
for affiliation.
Test Bank Complete For Leading and Managing in Nursing 7th Edition by Yoder Wise
TOP: AONE competency: Communication and Relationship-Building
- A grievance brought by a staff nurse against the unit manager requires mediation. At the first
mediation session, the staff nurse repeatedly calls the unit manager’s actions unfair, and the unit
manager continues to reiterate the reasons for the actions. What would be the best course of
action at this time?
a. Send the two disputants away to reach their own resolution.
b. Involve another staff nurse in the discussion for clarity issues.
Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bank
Electronic files Instant Deliveryc. Ask each party to examine their own motives and issues in the conflict.
d. Continue to listen as the parties repeat their thoughts and feelings about the conflict.
ANS: C
For resolution of conflict, one should address the interests and involvement of participants in
the conflict by examining the real issues of all parties.
TOP: AONE competency: Communication and Relationship-Building - At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution.
What is the appropriate next step?
a. Arrange another meeting in a week’s time so as to allow a cooling-off period.
b. Elevate the next negation session to the next manager, one level above.
c. Insist that participants continue to talk until a resolution has been reached.
d. Back the unit manager’s actions and end the dispute.
ANS: B
Part of leadership is understanding conflict resolution and ability to negotiate and manage for
resolution of issues and concerns. This situation has failed a second negotiation session,
elevation to a manager with additional training to facilitate conflict resolution is important at
this point.
TOP: AONE competency: Communication and Relationship-Building - The manager of a surgical area has a vision for the future that requires the addition of RN
assistants or unlicensed persons to feed, bathe, and ambulate patients. The RNs on the staff have
always practiced in a primary nursing-delivery system and are very resistant to this idea.