1 / 2
Wellcare ACT Centene Exam
Questions and Answers (Verified Answers)
1.Which of the following is not an example of Protected Health
Information (PHI)? ANS Library card
2.Enrollment applications must be received by Wellcare no later than
calendar day(s) following receipt from the beneficiary. ANS 1
3.Wellcare must receive notice of an event change or cancellation as soon
as possible, but no later than 30 mins after the event start time. ANS FALSE
4.Ascend is a fast, easy, and compliant way for agents to submit agentassist- ed electronic enrollments. ANS TRUE
5.Wellcare has expanded coverage in Massachusetts, Nebraska, and
Okla- homa. ANS TRUE
2 / 2
6.Which of the following statements about Scope of Appointment (SOA) is
FALSE? ANS An electronic SOA submitted in Ascend must be in a
Pending status prior to beginning the appointment.
- Wellcare’s 2022 product expansion represents an 8% increase from 2021ANS –
TRUE
8.Noting the correct enrollment period on enrollment applications helps
in preventing delayed enrollment processing. ANS TRUE
9.Local sales support at the health plan level can help you ANS All of the
above
10.Wellcare offers a wide variety of Medicare products consolidated under
a new Wellcare brand. ANS True
11.Notification of events must be received by Wellcare ANS Prior to the
event
12.Upon certification, access to the Single Sign-On Portal, Agent
Connect (Broker Portal) and Custom Point (Materials Ordering) broker
resources is gained. ANS True)