WGU C715 Pre-Assessment Organizational Behavior Exam | Grade A Questions and Verified Answers (Latest 2023/ 2024) 100% Correct
WGU C715 Pre-Assessment Organizational
Behavior Exam | Grade A Questions and
Verified Answers (Latest 2023/ 2024) 100%
Correct
Q: What defines a set of expected behavior patterns attributed to a person occupying a given
position in a social unit?
Choose 1 answer
Group role
Group norm
Group status
Group conformity
Answer:
Group role
Q: Which type of group is defined by the organization’s structure?
Choose 1 answer
Unified group
Formal group
Informal group
Designated group
Answer:
Formal group
Q: Management has noticed that the quality improvement work group is struggling because
members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Choose 1 answer
Make the group larger
Physically isolate the group
Establish more rigid roles for group members
Decrease the difficulty of becoming a group member
Answer:
Physically isolate the group
Q: To resolve a conflict between the department staff and the janitorial staff, the department
head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer
Problem solving
Authoritative command
Altering the human variable
Altering the structural variables
Answer:
Authoritative command
Q: What is an advantage of a group that is not very cohesive?
Choose 1 answer
There is less need for giving rewards as group rewards.
When making a group decision, groupthink is more likely to occur.
When performance norms are high, productivity will be higher than in a cohesive group.
When performance norms are low, productivity may be higher than in a cohesive group.
Answer:
When performance norms are low, productivity may be higher than in a cohesive group.
Q: Which term describes the tendency for individuals to expend less effort when working
collectively than when working individually?
Choose 1 answer
Social loafing
Independent effort
Selective perception
Employee disengagement
Answer:
Social loafing
Q: What is a strength of group decision making?
Choose 1 answer
Power of groupthink
Increased diversity of views
Conformity pressures in groups
Reduced time for making decisions
Answer:
Increased diversity of views
Q: Which statement is true about work teams?
Choose 1 answer
Members work together to neutralize synergy.
The members’ primary focus is on improving individual effort.
The primary goal is to share information that is helpful to individual efforts.
Members of the group generate positive synergy through coordinated effort.
Answer:
Members of the group generate positive synergy through coordinated effort.
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