WGU C720 Operations and Supply Chain Management Exam| Questions and Verified Answers| 2023/ 2024 Update
WGU C720 Operations and Supply Chain
Management Exam| Questions and Verified
Answers| 2023/ 2024 Update
Q: The original capacity in each process for a computer manufacturer’s operations is as follows:
Parts inventory: 500 units available per day
Assembly: 300 units assembled per day
Delivery: 450 units processed per day
After the computer manufacturer upgrades the assembly system, it can assemble 550 units per
day.
According to this information, what is the throughput for this computer manufacturer?
Answer:
450 units/day
Q: A rental company has a fleet of 50 cars that can be rented daily if all vehicles have been
washed and inspected and are free of mechanical and electrical defects. Due to maintenance
requirements and late returns by customers, the rental company is, in general, able to prepare 45
cars per day for rental. On average, 30 cars are rented daily.
What is the efficiency rate for this company?
Answer:
67%
Q: A company makes garage door tracks for residential and commercial customers. The
production manager prefers to run all the footage for residential requirements first each day and
then change over for the commercial size after the residential orders are completed. The tooling
is changed back to the residential size before the end of business each day.
Which process strategy is this company using?
Answer:
Batch processing with some product variety on moderately flexible equipment
Q: An auto service center that specializes in oil changes has two service bays that serve, on
average, a total of 24 cars per eight-hour business day. On average, each bay can finish one oil
change in 30 minutes.
What is the design capacity?
Answer:
32 oil changes
Q: An oil refinery receives crude oil on a regular basis, which must be refined into five
different octane-rated gasoline formulas and diesel. Demand for these fuels is easy to predict.
The cost to refine the oil decreases rapidly depending on the size of the refinery that refines the
oil.
Based on this information, which process strategy should the oil refinery use in its refining
process?
Answer:
Continuous Flow
Q: A company wants to establish a new gas station in a location with heavy traffic. The
company performs a traffic analysis for four locations during four different time periods. The
table below depicts the number of cars that passed each location during the four time periods:
Time Period Main Street Fell Avenue Veterans Parkway Market Street
Midnight – 6:00 a.m. 1,000 500 1,500 750
6:00 a.m. – noon 4,500 6,000 5,500 4,000
Noon – 6:00 p.m. 6,000 4,500 6,000 5,000
6:00 p.m. – midnight 2,500 1,500 3,000 6,000
Which location should the company choose for the new gas station?
Answer:
Veterans Parkway
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