Vivint SHP Exam |Grade A Questions and Verified Answers| 100% Correct| (Latest 2023/ 2024 Update)

Vivint SHP Exam |Grade A Questions and Verified Answers| 100% Correct| (Latest 2023/ 2024 Update)

Vivint SHP Exam |Grade A Questions and
Verified Answers| 100% Correct| (Latest
2023/ 2024 Update)
Q: When installing a DW21, what size bit should you use to drill the hole for the sensor?
1/2″
3/8″
3/4″
1″
Answer:
3/4″
Q: T or F: When installing the TAKE-345, you must ensure that the transformer is supplying
power to the power supply before the battery.
Answer:
True
Q: T or F: You are required to test signals from all secondary keypads and key fobs even
though they are not detection devices
Answer:
True
Q: T or F: When running power to the TAKE-345 polarity does not apply
Answer:
False

Q: T or F: Panic Pendants are programmed as an audible alarm
Answer:
True
Q: T or F: when installing the TAKE-345 you must always test the new 12v Battery before
using it
Answer:
True
Q: T or F: When wiring a TAKE 345, you must ensure that has 3 points of ground; the low side
of each zone, the takeover module, and the power supply
Answer:
true
Q: When programming a SKEY1 you should:
Ask the customer if the want the emergency key enabled or not
Never enable the emergency key, to reduce false alarms
Always enable the emergency key
Answer:
Always enable
Q: When installing a DW11 on a vinyl or metal frame, what should you primarily use to mount
the sensor?
Provided double sided tape
wood glue
contractors glue
provided wood screws
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12-24v
What is the input voltage range of the Doorbell Cam?

16.5 VAC
What is the output voltage of the transformer used to power the SkyControl panel?

true
True or False: When programming a sensor into the sky panel you can type in the serial number or “learn” it in by triggering the device

2
When programming a DW21, which loop number is used?
1
2
3

beans and wire caps
Which of the following materials can you use to group multiple ground terminals in a takeover module:
Solder
String
Wire Caps
Duct Tape
Beans

True
T or F: When installing the firefighter, it is required to test the customer’s existing smoke detectors

3/4″
When installing a DW21, what size bit should you use to drill the hole for the sensor?
1/2″
3/8″
3/4″
1″

True
T or F: When installing the TAKE-345, you must ensure that the transformer is supplying power to the power supply before the battery.

True
T or F: You are required to test signals from all secondary keypads and key fobs even though they are not detection devices

False
T or F: When running power to the TAKE-345 polarity does not apply

What is the correct height at which to install the PIR2?
7 ft
At least 5 ft
At least 7 ft
At 7.5 ft

How would you program a CO3 if mounted on a hallway wall?
Loop 1 Zone 8
Loop 1 Zone 14
Loop 3 Zone 4
Loop 1 Zone 4

When installing a DW21 into a metal door frame, with a wooden door, what should you be sure to use?
Metal Drill bit
A DW11 should be used on all metal door frames
3/4″ insulated magnet
Eye goggles

True
T or F: Panic Pendants are programmed as an audible alarm

T or F: The Firefighter may be installed next to a stand-alone battery-powered smoke detector

Which of the following zone/sensor types are correct when programming an SMKT3?
Type 9 – Freeze Detect
Type 7 – Freeze Detect
Type 9 – Heat detect
Type 6 – heat detect
type 1 – heat detect
type 8 – freeze detect
type 5 – smoke detect
type 7 – smoke detect
type 9 – smoke detect

When installing a DW21 where is the approved location for the sensor?
Anywhere in the door
between 6″(15 cm) and 2′ (61 cm) from floor
Below 6″ from the floor
Top of the door

T or F: When performing a full system test, you may bypass any open doors or windows

T or F: When installing a translator, you must program all of the existing sensors as new equipment on the panel

When programming a DW11 that has been installing on a window, which zone/sensor type should you use?
10
01
02
03

T or F: When installing an SMKT3, you must use the included screws and anchors

True
T or F: when installing the TAKE-345 you must always test the new 12v Battery before using it

T or F: The SMKT3 has only 2 functions: smoke and heat detection

When programming a PIR2, which loop number must you use?
3
2
1
10
4

How would you program a GB2 when it is mounted on a master bedroom ceiling?
Loop 3 Zone 3
Loop 3 Zone 1
Loop 1 Zone 1
Loop 1 Zone 3

T or F: The DW21 sensor should always be installed in the door frame

true
T or F: When wiring a TAKE 345, you must ensure that has 3 points of ground; the low side of each zone, the takeover module, and the power supply

When programming a SKEY1 you should:
Ask the customer if the want the emergency key enabled or not
Never enable the emergency key, to reduce false alarms
Always enable the emergency key
Always enable

When programming the emergency key for a SKEY1, which zone sensor type is used?
Aux Alarm (8)
Silent Alarm (6)
Audible Alarm (7)
Fire Alarm (9)

What is the minimum distance for placement of a CO3 from the corners on a wall?
18″
6″
12″
no minimum

When installing a DW11 on a vinyl or metal frame, what should you primarily use to mount the sensor?
Provided double sided tape
wood glue
contractors glue
provided wood screws
Provided double sided tape

Which of the following sensors are you not allowed to program using a translator?
Glass break
Smoke detector
Garage door
Motion detector

How often should you perform and inventory reconciliation?
Daily
Monthly
Weekly
As needed
Weekly

What transactions can affect your on hand inventory count?
usage
pulls
trashed equipment
damages
transfers
reconciliations

Before completing reconciliation what should you do?
send back bad equipment
receive any inventory thats been delivered
verify fixparts request are completed
complete all tickets for the day
receive any pro to pro transfers

Determine HVAC setup based on the following wiring: C, W, Y, Y2, Rc, G
Heat Pump, AC powered, 2 stage pump, 1 Aux heat
Conventional, Battery powered, 2 stage cool, 2 stage heat
Conventional, AC powered, 2 stage cool, 1 stage heat
Conventional, Battery powered, 1 stage cool, 2 stage heat

How many stages of cool does a conventional AC unit have if it has both the Y and Y2 wire?
1
2
3
4

What is the “differential”?
Temp. calibration sequence
Number of degrees before the target temp. is reached and the 2nd stage will stop running
Number of stages an HVAC has
Number of degrees before the heat/AC will kick back on to keep the home at the target temp

Name 2 types of furnaces found on an HVAC system:
Gas
Solar
Conventional
Heat Pump
Electric

Determine the HVAC setup based on the following wiring: C,B,W2,Y,Rh,G
Heat pump, AC powered, 1 stage pump
Conventional, AC powered, 1 stage heat, 1 stage cool
Heat pump,, AC powered, 1 stage pump, 1 aux heat
Conventional, Battery powered, 1 stage cool, 1 stage heat

How many stages of heat does a conventional unit with a furnace have it it has both W and W2 wires?
2 stage
3 stage
4 stage
1 stage

Which of the following untis are not compatible with Vivint systems?
Heat Pumps
Baseboard heating
PID thermostats with A B C wiring
Radiators
Gas Furnaces

Determine HVAC setup based on the following wiring: B, Y, Y2, Rh, G
Heat pump, as powered, 2 stage pump, 1 aux heat
Conventional, ac powered, 2 stage cool, 1 stage heat
Conventional, battery powered, 2 stage cool, no heat
Heat pump, battery powered, 2 stage pump, no aux heat

How can you determine if the HVAC is a heat pump?
Turn on the fan, if compressor runs, its A/C. If not, its heat pump
Turn on the heat. If comp runs its A/C
All external comps are A/C units
Turn on the heat, if the compressor runs, its heat pump.

T or F: When installing a deadbolt smartlock, insert the wiring harness below the bolt

When powering up a deadbolt smart lock for the first time, which of the following must you always do?
Press and hold Z wave meet button
Hold the door open and lever in place
Initiate the lock handing procedure
Make sure the door is locked