A nurse in a provider’s office returns a telephone call by the end of the day, as promised, to a client who is worried about the outcome of a laboratory test. The nurse is demonstrating which of the following ethical principles?
A.
Justice.
B.
Nonmaleficence.
C.
Fidelity.
D.
Autonomy.
The correct answer and Explanation is :
The correct answer is C. Fidelity.
Fidelity refers to the ethical principle of being faithful to one’s commitments and promises. In the context of nursing, this principle involves keeping promises to patients, such as returning phone calls, providing accurate information, and following through on commitments. When a nurse returns a telephone call as promised, they are demonstrating fidelity by upholding their obligation to the patient.
Here’s a more detailed explanation:
- Definition of Fidelity: Fidelity is derived from the Latin word “fidelitas,” which means faithfulness or loyalty. In healthcare, it translates to maintaining trust by honoring commitments and promises. This includes being honest, keeping agreements, and being reliable in interactions with patients and colleagues.
- Importance in Nursing: In nursing practice, fidelity is crucial because it fosters trust between the nurse and the patient. Trust is essential for effective communication, patient satisfaction, and adherence to treatment plans. When nurses demonstrate fidelity, they build a therapeutic relationship that can positively impact patient outcomes.
- Scenario Analysis: In the given scenario, the nurse has promised to return a call by the end of the day to address the patient’s concerns about a lab test. By following through on this promise, the nurse is adhering to the principle of fidelity. This action shows that the nurse respects the patient’s concerns and values their commitment to timely communication.
- Contrast with Other Principles:
- Justice involves fairness and distributing resources or care equally among patients. It’s not directly related to keeping promises.
- Nonmaleficence refers to the obligation to do no harm. While important, it does not specifically address the act of returning calls.
- Autonomy involves respecting the patient’s right to make their own decisions. Although related to patient care, it does not encompass the specific action of fulfilling a promise.
In summary, returning a call as promised demonstrates fidelity by upholding the commitment made to the patient, thereby reinforcing trust and reliability in the nurse-patient relationship.