- As one of the key management functions, leading
focuses on a manager’s efforts to
A. mobilize people to contribute their ideas.
B. build organizations that are flexible and adaptive.
C. make sure goals are met.
D. identify opportunities for sustainable advantage.
E. build a dynamic organization. - A manager’s ability to stimulate people to be high
performers is referred to as
A. planning.
B. organizing.
C. leading.
D. controlling.
E. monitoring. - When Johnny Jack, manager of Jack-Mack Enterprises
realized that his plan to increase sales levels among associates was not
producing the results he desired, he took quick action to make necessary
adjustments. Johnny was exercising the management function of
A. planning.
B. organizing.
C. leading.
D. controlling.
E. communicating. - _ involves monitoring performance and making
necessary changes.
A. Budgeting
B. Planning
C. Organizing
D. Leading
E. Controlling - Through careful monitoring of the financial
budgets of a firm, managers can detect potential problems in reaching their
financial goals and take actions to reverse the problem. This is an example of
the management function of
A. planning.
B. controlling.
C. leading.
D. organizing.
E. budgeting. - Senior executives responsible for the overall
management and effectiveness of the organization are called
A. long-term managers.
B. middle managers.
C. strategic managers.
D. tactical managers.
E. short-run managers. - The three levels of managers within large
organizations are
A. international, regional and local.
B. marketing, management and accounting.
C. technical, functional and departmental.
D. upper level, top management and functional.
E. top-level, middle-level and frontline. - Top-level managers focus on
A. long-term survival of an organization.
B. translating goals and objectives into specific activities.
C. managing frontline managers.
D. supervising non-management employees.
E. initiating new daily activities. - ____ managers are typically concerned
with the interaction between the organization and its external
environment.
A. Regional
B. Top-level
C. Middle-level
D. Frontline
E. Functional - CEO, President, COO and Vice President are all
titles typical of which level of management?
A. Strategic
B. Tactical
C. Operational
D. Functional
E. Regional - Which type of manager has responsibility for
translating the general goals and plans developed for an organization into more
specific activities?
A. Operational managers
B. Functional managers
C. Activities managers
D. Strategic managers
E. Tactical managers - Lower-level managers who supervise the operational
activities of the organization are called
A. frontline managers.
B. middle managers.
C. top-level managers.
D. tactical managers.
E. strategic managers. - Tactical managers are often referred to as
A. center managers.
B. middle-level managers.
C. lower-level managers.
D. operational managers.
E. upper-middle managers. - Managers responsible for supervising the
operations of an organization are referred to as
A. strategic managers.
B. functional managers.
C. supervisory managers.
D. operational managers.
E. tactical managers. - Operational managers play a crucial role in an
organization because they provide
A. the link between managerial and non-managerial personnel.
B. discipline for problem managers.
C. the key plans for an organization’s success.
D. feedback on top management performance.
E. direction and strategy for the organization. - One of Cory Crowe’s primary activities in his
career as a supervisor at Crowe Bird Food, Inc. is working with his middle-manager,
A.J. “Crazy” Crowe to carry out opportunities for new growth in the
business (such as expanding into exotic bird foods) and developing the people
who are actually manufacturing the food. Cory is most likely a(n)
A. frontline manager.
B. tactical manager.
C. middle-level manager.
D. top-level manager.
E. administrative controller. - Titles such as foreman, sales manager, shift
manager, or supervisor typically belong to managers at what level?
A. Strategic
B. Middle
C. Top
D. Operational
E. Tactical - As a manager at Get-Rich-Quick Investments (GRQ),
Claus Cloudy spends much of his time coaching young managers and making sure
that needed information reaches the GRQ branches so they will be successful.
Claus would best be described as a (an)
A. frontline manager.
B. tactical manager.
C. operational manager.
D. top-level manager.
E. institutional controller. - In smaller entrepreneurial firms and even in more
adaptive larger firms, managers
A. are no longer utilized.
B. rely more heavily on technical skills.
C. serve as “experts” on whom the entire firm depends.
D. have strategic, tactical and operational responsibilities.
E. focus on internal operations only. - Which of a manager’s roles involves searching for
new business opportunities and initiating new projects to create change?
A. Leader
B. Figurehead
C. Entrepreneur
D. Resource allocator
E. Monitor - Which of a manager’s roles involves speaking on
behalf of the organization?
A. Disseminator
B. Spokesperson
C. Liaison
D. Figurehead
E. Disturbance handler
The Correct Answer and Explanation is :
Here are the correct answers along with explanations:
57. C. make sure goals are met.
Leading is one of the key management functions that involves guiding and motivating employees to achieve organizational goals. A manager needs to inspire and influence the team to reach these objectives, making sure they stay on track.
58. C. leading.
Leading refers to the manager’s ability to influence and inspire employees to perform at their best. It is about motivating the team, setting an example, and fostering a productive work environment.
59. D. controlling.
Controlling involves monitoring the progress of plans and making necessary adjustments. Johnny Jack took quick action to correct the situation, demonstrating the controlling function of management.
60. E. Controlling.
Controlling is the function that involves tracking performance, comparing it with goals, and making adjustments as needed. This ensures that objectives are being met.
61. B. controlling.
By monitoring budgets, managers can detect potential problems and take corrective actions. This is a clear example of controlling, where adjustments are made to ensure that financial goals are achieved.
62. C. strategic managers.
Senior executives, such as CEOs and Presidents, are responsible for overseeing the organization’s overall strategy and effectiveness. They make high-level decisions affecting the entire business.
63. E. top-level, middle-level, and frontline.
The three common levels of managers in large organizations are top-level (executives), middle-level (managers who bridge the gap), and frontline (managers directly supervising employees).
64. A. long-term survival of an organization.
Top-level managers focus on the organization’s overall direction, making decisions that ensure long-term success. They are responsible for the strategic vision and sustainability.
65. B. Top-level
Top-level managers are often responsible for the organization’s interaction with its external environment. They make decisions that affect the company’s positioning and relationships with external stakeholders.
66. A. Strategic
Titles such as CEO, President, and COO are associated with strategic management. These managers are responsible for overseeing the long-term success and direction of the organization.
67. E. Tactical managers
Tactical managers translate strategic goals into specific plans and actions. They work to ensure that the general direction set by top management is implemented in a more actionable manner.
68. A. frontline managers
These are managers who oversee the day-to-day operations and supervise employees directly involved in production and service delivery.
69. B. middle-level managers
Tactical managers, also known as middle-level managers, bridge the gap between strategic and operational management, making sure strategies are translated into operational activities.
70. D. operational managers
Operational managers are responsible for supervising daily operations. They focus on the execution of tasks within a specific function, ensuring the work gets done.
71. A. the link between managerial and non-managerial personnel.
Operational managers are crucial because they serve as a bridge between the higher-level strategic management and the non-managerial workforce, ensuring that tasks are carried out effectively.
72. A. frontline manager
Cory Crowe is a frontline manager because he works directly with employees who are producing the products and carrying out daily tasks, while also coordinating with middle managers.
73. D. Operational
Titles such as foreman, sales manager, and shift supervisor are typical for operational managers who directly oversee day-to-day activities.
74. B. tactical manager
Claus Cloudy’s role involves coordinating and supporting managers in different branches, ensuring that the strategic goals are followed at the operational level, making him a tactical manager.
75. D. have strategic, tactical and operational responsibilities.
In smaller and more flexible organizations, managers may take on all levels of responsibility (strategic, tactical, and operational) as the structure is less hierarchical.
76. C. Entrepreneur
Entrepreneurial roles involve seeking new business opportunities and initiating projects that drive innovation and change, helping the company grow or adapt.
77. B. Spokesperson
The spokesperson role involves representing the organization to external parties, speaking on behalf of the company and managing its image and communication with the outside world.