{"id":110206,"date":"2023-07-26T10:58:52","date_gmt":"2023-07-26T10:58:52","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=110206"},"modified":"2023-07-26T10:58:55","modified_gmt":"2023-07-26T10:58:55","slug":"servsafe-alcohol-exam-questions-and-answers-2022-2023-verified-answers","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/07\/26\/servsafe-alcohol-exam-questions-and-answers-2022-2023-verified-answers\/","title":{"rendered":"ServSafe Alcohol Exam Questions and Answers (2022\/2023) (Verified Answers)"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><a>T\/F You may be charged with a crime simply for serving a guest who appears to be intoxicated.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>T\/F It is illegal to serve alcohol to a pregnant woman.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F Dram shop laws protect the server from being sued in the event that an intoxicated guest injures another individual.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F The state liquor authority can suspend an establishment&#8217;s liquor license for allowing a minor to enter the establishment with a fake ID.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>T\/F All guests must be 21 years old to purchase alcohol.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>What is the difference between Criminal Law and Civil Law?<\/a><\/li>\n\n\n\n<li><a>Criminal Law &#8211; May face criminal charges if you break state, county, or municipal alcohol laws. (Criminal court)<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Civil Law &#8211; Can be sued to pay damages to an injured guest if you contributed to the guest&#8217;s injury or did nothing to prevent it. (Civil court)<\/a><\/li>\n\n\n\n<li><a>Dram Shop Laws<\/a><\/li>\n\n\n\n<li><a>&#8211; Allow a third party to sue for injuries caused by a guest who was drinking there.<\/a><\/li>\n\n\n\n<li><a>&#8211; Allow third parties to sue business, employees, etc.<\/a><\/li>\n\n\n\n<li><a>&#8211; Provide limits on money damages that can be awarded to third parties.<\/a><\/li>\n\n\n\n<li><a>What are the three types of damages awarded?<\/a><\/li>\n\n\n\n<li><a>Actual Damages<\/a><\/li>\n\n\n\n<li><a>Compensatory Damages<\/a><\/li>\n\n\n\n<li><a>Punitive Damages<\/a><\/li>\n\n\n\n<li><a>How old do you need to be to purchase alcohol in all 50 states?<\/a><\/li>\n\n\n\n<li><a>21 years old<\/a><\/li>\n\n\n\n<li><a>Who is alcohol authority?<\/a><\/li>\n\n\n\n<li><a>State or municipal agency that enforces alcohol regulations and licensing laws.<\/a><\/li>\n\n\n\n<li><a>&#8211; Often called ABC (Alcohol Beverage Control)<\/a><\/li>\n\n\n\n<li><a>When are you allowed to serve alcohol?<\/a><\/li>\n\n\n\n<li><a>9AM &#8211; 2AM<\/a><\/li>\n\n\n\n<li><a>How old do you have to be to serve alcohol?<\/a><\/li>\n\n\n\n<li><a>18 Years Old<\/a><\/li>\n\n\n\n<li><a>State or municipal liquor authorities can issue citations for<\/a><\/li>\n\n\n\n<li><a>a) drunk driving<\/a><\/li>\n\n\n\n<li><a>b) serving a pregnant woman<\/a><\/li>\n\n\n\n<li><a>c) serving alcohol to a minor<\/a><\/li>\n\n\n\n<li><a>d) fighting in the establishment<\/a><\/li>\n\n\n\n<li><a>C<\/a><\/li>\n\n\n\n<li><a>Which is a role of the liquor authority?<\/a><\/li>\n\n\n\n<li><a>a) issue liquor licenses<\/a><\/li>\n\n\n\n<li><a>b) initiate law suits against drunk drivers<\/a><\/li>\n\n\n\n<li><a>c) issue citations to minors for presenting fake IDs<\/a><\/li>\n\n\n\n<li><a>d) initiate criminal charges against establishments who serve minors<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>Which is a criminal violation related to the sale and service of alcohol?<\/a><\/li>\n\n\n\n<li><a>a) serving alcohol to a minor<\/a><\/li>\n\n\n\n<li><a>b) failing to fill out an incident report<\/a><\/li>\n\n\n\n<li><a>c) firing a server who over-served a guest<\/a><\/li>\n\n\n\n<li><a>d) refusing to serve a guest who arrived intoxicated<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li>Which situation best describes dram shop liability?<\/li>\n\n\n\n<li>a) a manager is fined for allowing the sale of drugs on the premises<\/li>\n\n\n\n<li>b) a server is fined by the liquor authority for serving alcohol to a minor<\/li>\n\n\n\n<li>c) a bartender is given jail time for serving a guest who appeared intoxicated<\/li>\n\n\n\n<li>d) a person sues the bartender who served the intoxicated guest who injured him<\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>Which is a possible consequence for violating the liquor code?<\/a><\/li>\n\n\n\n<li><a>a) jail time<\/a><\/li>\n\n\n\n<li><a>b) probation<\/a><\/li>\n\n\n\n<li><a>c) misdemeanor<\/a><\/li>\n\n\n\n<li><a>d) liquor &#8211; license suspension<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>List three alcohol-law violations that most states will hold you criminally liable for.<\/a><\/li>\n\n\n\n<li><a>1. Serving alcohol to a minor<\/a><\/li>\n\n\n\n<li><a>2. Serving a guest who is or appears to be intoxicated<\/a><\/li>\n\n\n\n<li><a>3. Possessing, selling, or allowing the sale of drugs on the premises<\/a><\/li>\n\n\n\n<li><a>T\/F Drink for drink, a lean guest will have a higher BAC than a guest with a large amount of body fat.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F A 12-ounce beer contains less alcohol than 1 1\/2 ounces of 80-proof vodka.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F The liver can break down alcohol at the rate of two drinks per hour.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F Carbohydrates are the best type of food to serve with alcohol to help prevent intoxication.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F A guest who switches to larger or stronger drinks may be intoxicated.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>Where is alcohol absorbed into the bloodstream? How long it takes to absorb alcohol?<\/a><\/li>\n\n\n\n<li><a>The small intestine; the Liver is responsible for breaking down alcohol at a rate of one drink per hour.<\/a><\/li>\n\n\n\n<li><a>What is the BAC?<\/a><\/li>\n\n\n\n<li><a>Blood Alcohol Content; Amount of alcohol that has been absorbed into the bloodstream. It is stated as a percentage.<\/a><\/li>\n\n\n\n<li><a>How does alcohol effect a person?<\/a><\/li>\n\n\n\n<li>The smaller you are, the higher the BAC.<\/li>\n\n\n\n<li>Larger percentage of body fat will have a higher BAC.<\/li>\n\n\n\n<li>A woman will have a higher BAC than a man because we have a small amount of the stomach enzyme.<\/li>\n\n\n\n<li>The more alcohol in the drink, the higher the BAC.<\/li>\n\n\n\n<li>The older you are, the higher the BAC (senior citizen)<\/li>\n\n\n\n<li>Carbonation can speed the rate of BAC<\/li>\n\n\n\n<li>Someone who has not ate will have a higher BAC<\/li>\n\n\n\n<li><a>What are the physical signs of intoxication?<\/a><\/li>\n\n\n\n<li><a>&#8211; Relaxed Inhibitions (overly friendly, being loud, bad languages)<\/a><\/li>\n\n\n\n<li><a>&#8211; Impaired Judgement (complain about the strength of the drink, drink faster or switch to stronger drinks, carless with money)<\/a><\/li>\n\n\n\n<li><a>&#8211; Slowed Reaction Time (Talk or move slowly, drowsy, can&#8217;t concentrate, glassy eyed)<\/a><\/li>\n\n\n\n<li><a>&#8211; Impaired Motor Coordination (stagger, stumble, fall, spilling drinks, slurring)<\/a><\/li>\n\n\n\n<li><a>Proof and Percentage of Alcohol<\/a><\/li>\n\n\n\n<li><a>100 &#8211; Proof Whiskey = 50% alcohol (100\/2)<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>80 &#8211; Proof Vodka = 40% alcohol (80\/2)<\/a><\/li>\n\n\n\n<li><a>Drink Equivalency<\/a><\/li>\n\n\n\n<li><a>1 serving size =<\/a><\/li>\n\n\n\n<li><a>&#8211; 5 ounces of wine<\/a><\/li>\n\n\n\n<li><a>&#8211; 12 ounces of beer<\/a><\/li>\n\n\n\n<li><a>&#8211; 1 1\/2 ounces of 80 &#8211; proof liquor<\/a><\/li>\n\n\n\n<li><a>&#8211; 1 ounce of 100 &#8211; proof liquor<\/a><\/li>\n\n\n\n<li><a>How to prevent guests from becoming intoxicated<\/a><\/li>\n\n\n\n<li><a>&#8211; Count drinks<\/a><\/li>\n\n\n\n<li><a>&#8211; Have every employee give imput<\/a><\/li>\n\n\n\n<li><a>Estimate BAC:<\/a><\/li>\n\n\n\n<li><a>160 &#8211; pound man who drank five 12 ounce beers in one hour<\/a><\/li>\n\n\n\n<li><a>This man had 5 drinks, since a 12 ounce beer is considered one drink. His approximate BAC would be .101.<\/a><\/li>\n\n\n\n<li><a>Estimate BAC:<\/a><\/li>\n\n\n\n<li><a>100 pound woman who drank three 5 ounce glasses of wine in one hour<\/a><\/li>\n\n\n\n<li><a>This woman has had three drinks, since a five ounce glass of wine is considered one drink. Her approximate BAC is .119<\/a><\/li>\n\n\n\n<li><a>Estimate BAC:<\/a><\/li>\n\n\n\n<li><a>180 pound woman who drank three mixed drinks, each containing 1 1\/2 ounces of 80 proof vodka in one hour<\/a><\/li>\n\n\n\n<li><a>This woman has had three drinks, since 1 1\/2 ounces of 80 proof liquor is considered one drink. Her approximate BAC is .059<\/a><\/li>\n\n\n\n<li><a>Estimate BAC:<\/a><\/li>\n\n\n\n<li><a>240 pound man who drank five shots (five ounces) of 100 proof bourbon in one hour<\/a><\/li>\n\n\n\n<li><a>This man actually had five drinks, since each 100 proof shot is considered one drink. His approximate BAC would be .062.<\/a><\/li>\n\n\n\n<li><a>Count the drinks:<\/a><\/li>\n\n\n\n<li><a>60 ounce pitcher of beer<\/a><\/li>\n\n\n\n<li><a>5<\/a><\/li>\n\n\n\n<li><a>Count the drinks:<\/a><\/li>\n\n\n\n<li><a>3 ounces of 80 proof vodka on the rocks<\/a><\/li>\n\n\n\n<li><a>2<\/a><\/li>\n\n\n\n<li><a>Count the drinks:<\/a><\/li>\n\n\n\n<li><a>2 ounces of 100 proof whiskey<\/a><\/li>\n\n\n\n<li><a>2<\/a><\/li>\n\n\n\n<li><a>Count the drinks:<\/a><\/li>\n\n\n\n<li><a>15 ounce carafe of wine<\/a><\/li>\n\n\n\n<li><a>3<\/a><\/li>\n\n\n\n<li><a>Count the drinks:<\/a><\/li>\n\n\n\n<li><a>12 ounce beer and a shot of 100 proof whiskey<\/a><\/li>\n\n\n\n<li><a>2<\/a><\/li>\n\n\n\n<li><a>Which food items are best for preventing intoxication? (more than one answer)<\/a><\/li>\n\n\n\n<li><a>-Bread<\/a><\/li>\n\n\n\n<li><a>-Pizza<\/a><\/li>\n\n\n\n<li><a>-Potato Chips<\/a><\/li>\n\n\n\n<li><a>-Cheese Sticks<\/a><\/li>\n\n\n\n<li><a>-Chili<\/a><\/li>\n\n\n\n<li><a>-Onion Rings<\/a><\/li>\n\n\n\n<li><a>-Pretzels<\/a><\/li>\n\n\n\n<li><a>-Peanuts<\/a><\/li>\n\n\n\n<li><a>-Fried Calamari<\/a><\/li>\n\n\n\n<li><a>-Chicken Wings<\/a><\/li>\n\n\n\n<li><a>Pizza<\/a><\/li>\n\n\n\n<li><a>Cheese Sticks<\/a><\/li>\n\n\n\n<li><a>Chili<\/a><\/li>\n\n\n\n<li><a>Fried Calamari<\/a><\/li>\n\n\n\n<li><a>Chicken Wings<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>You want protein food<\/a><\/li>\n\n\n\n<li><a>Most of the alcohol a person drinks is absorbed into the bloodstream from the<\/a><\/li>\n\n\n\n<li><a>a) lungs<\/a><\/li>\n\n\n\n<li><a>b) mouth<\/a><\/li>\n\n\n\n<li><a>c) small intestine<\/a><\/li>\n\n\n\n<li><a>d) liver<\/a><\/li>\n\n\n\n<li><a>C<\/a><\/li>\n\n\n\n<li><a>The liver can break down alcohol at the rate of ___ drinks per hour<\/a><\/li>\n\n\n\n<li><a>a) 1<\/a><\/li>\n\n\n\n<li><a>b) 2<\/a><\/li>\n\n\n\n<li><a>c) 3<\/a><\/li>\n\n\n\n<li><a>d) 4<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>A guest has consumed three 12 ounce beers in an hour. How many drinks have built up in the guest&#8217;s bloodstream?<\/a><\/li>\n\n\n\n<li><a>a) 0<\/a><\/li>\n\n\n\n<li><a>b) 1<\/a><\/li>\n\n\n\n<li><a>c) 2<\/a><\/li>\n\n\n\n<li><a>d) 3<\/a><\/li>\n\n\n\n<li><a>C<\/a><\/li>\n\n\n\n<li>Assuming that the people involved weigh the same and have consumed the same number of drinks, which is true?<\/li>\n\n\n\n<li>a) A man will have a higher BAC than a woman<\/li>\n\n\n\n<li>b) A lean man will have a higher BAC than a man with a large amount of body fat<\/li>\n\n\n\n<li>c) A woman who has eaten will have a higher BAC than a woman who has not<\/li>\n\n\n\n<li>d) A man drinking gin and tonic will have a higher BAC than a man drinking vodka and cranberry juice.<\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>Which can be counted as one drink?<\/a><\/li>\n\n\n\n<li><a>a) 20 ounce beer<\/a><\/li>\n\n\n\n<li><a>b) 6 ounce glass of wine<\/a><\/li>\n\n\n\n<li><a>c) 2 ounces of 80 proof liquor<\/a><\/li>\n\n\n\n<li><a>d) 1 ounce of 100 proof liquor<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>A vodka on the rocks containing 3 ounces of 80 proof vodka should be counted as ___ drink(s).<\/a><\/li>\n\n\n\n<li><a>a) 1<\/a><\/li>\n\n\n\n<li><a>b) 2<\/a><\/li>\n\n\n\n<li><a>c) 3<\/a><\/li>\n\n\n\n<li><a>d) 4<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>Which behavior is a sign that a guest is experiencing impaired motor coordination?<\/a><\/li>\n\n\n\n<li><a>a) becoming drowsy<\/a><\/li>\n\n\n\n<li><a>b) swaying<\/a><\/li>\n\n\n\n<li><a>c) making rude comments<\/a><\/li>\n\n\n\n<li><a>d) having trouble concentrating<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>Which behavior is a sign that a guest is experiencing relaxed inhibitions?<\/a><\/li>\n\n\n\n<li><a>a) becoming loud<\/a><\/li>\n\n\n\n<li><a>b) slurring speech<\/a><\/li>\n\n\n\n<li><a>c) having difficulty making eye contact<\/a><\/li>\n\n\n\n<li><a>d) drinking faster and switching to stronger drinks<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>What is the best type of food to help prevent intoxication?<\/a><\/li>\n\n\n\n<li><a>a) salty food<\/a><\/li>\n\n\n\n<li><a>b) carbohydrates<\/a><\/li>\n\n\n\n<li><a>c) sugars<\/a><\/li>\n\n\n\n<li><a>d) fatty food<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>Which action can help prevent a guest from becoming intoxicated?<\/a><\/li>\n\n\n\n<li><a>a) serving one drink at a time<\/a><\/li>\n\n\n\n<li><a>b) offering bread or other carbohydrates<\/a><\/li>\n\n\n\n<li><a>c) over pouring drinks<\/a><\/li>\n\n\n\n<li><a>d) offering a guest approaching intoxication a beer instead of a martini<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>T\/F A birth certificate is an acceptable form of ID.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F An ID must have a state seal to be valid.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F An ID with split lamination is not valid.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>T\/F IDs containing the words &#8220;Official&#8221;, &#8220;Authentic&#8221;, or &#8220;Secure&#8221; are not genuine.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>T\/F A guest who appears nervous while you are reviewing his or her ID may be a minor.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>Types of Legal ID&#8217;s<\/a><\/li>\n\n\n\n<li><a>Drivers License<\/a><\/li>\n\n\n\n<li><a>Passport<\/a><\/li>\n\n\n\n<li><a>Military ID<\/a><\/li>\n\n\n\n<li><a>State ID card<\/a><\/li>\n\n\n\n<li><a>Types of Illegal ID&#8217;s<\/a><\/li>\n\n\n\n<li><a>Birth Certificate<\/a><\/li>\n\n\n\n<li><a>School ID<\/a><\/li>\n\n\n\n<li><a>Voter&#8217;s Registration Card<\/a><\/li>\n\n\n\n<li><a>List the five features of a valid ID.<\/a><\/li>\n\n\n\n<li><a>Must contain the owner&#8217;s birth date<\/a><\/li>\n\n\n\n<li><a>Must be current<\/a><\/li>\n\n\n\n<li><a>Must contain the owner&#8217;s photo<\/a><\/li>\n\n\n\n<li><a>Must be intact<\/a><\/li>\n\n\n\n<li><a>Must contain the owner&#8217;s signature<\/a><\/li>\n\n\n\n<li><a>How do you determine that an ID is real with an ID reader?<\/a><\/li>\n\n\n\n<li><a>Compare the readout with the information displayed on the actual ID.<\/a><\/li>\n\n\n\n<li><a>Check magnetic stripes for signs of tampering.<\/a><\/li>\n\n\n\n<li><a>How do you deal with a fake ID?<\/a><\/li>\n\n\n\n<li><a>&#8211; Refuse Service<\/a><\/li>\n\n\n\n<li><a>&#8211; Refuse entry to your establishment<\/a><\/li>\n\n\n\n<li><a>&#8211; Confiscate the ID<\/a><\/li>\n\n\n\n<li><a>It is December 15, 2009: To serve or not?<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Guest born on September 19, 1987<\/a><\/li>\n\n\n\n<li><a>Serve<\/a><\/li>\n\n\n\n<li><a>It is December 15, 2009: To serve or not?<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Guest born on March 13, 1988<\/a><\/li>\n\n\n\n<li><a>Serve<\/a><\/li>\n\n\n\n<li><a>It is December 15, 2009: To serve or not?<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Guest born on December 25, 1988<\/a><\/li>\n\n\n\n<li><a>Not serve<\/a><\/li>\n\n\n\n<li><a>It is December 15, 2009: To serve or not?<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Guest born on October 15, 1989<\/a><\/li>\n\n\n\n<li><a>Not serve<\/a><\/li>\n\n\n\n<li><a>It is December 15, 2009: To serve or not?<\/a><\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><a>Guest born on December 15, 1990<\/a><\/li>\n\n\n\n<li><a>Not serve<\/a><\/li>\n\n\n\n<li><a>What are the characteristics of a genuine ID?<\/a><\/li>\n\n\n\n<li><a>Optical Variable Devices<\/a><\/li>\n\n\n\n<li><a>UV Features<\/a><\/li>\n\n\n\n<li><a>Holograms<\/a><\/li>\n\n\n\n<li><a>Microprinting<\/a><\/li>\n\n\n\n<li><a>Ghost Photos<\/a><\/li>\n\n\n\n<li><a>License Number<\/a><\/li>\n\n\n\n<li><a>Proper Photo<\/a><\/li>\n\n\n\n<li><a>Lamination<\/a><\/li>\n\n\n\n<li><a>Which form of ID is acceptable for verifying a guest&#8217;s age?<\/a><\/li>\n\n\n\n<li><a>a) School ID<\/a><\/li>\n\n\n\n<li><a>b) Passport<\/a><\/li>\n\n\n\n<li><a>c) Birth Certificate<\/a><\/li>\n\n\n\n<li><a>d) Voter Registration Card<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>Which feature is an indication that an ID is valid?<\/a><\/li>\n\n\n\n<li><a>a) A birth date<\/a><\/li>\n\n\n\n<li><a>b) Pictures of &#8220;locks&#8221;<\/a><\/li>\n\n\n\n<li><a>c) The word &#8220;authentic&#8221;<\/a><\/li>\n\n\n\n<li><a>d) A photo with raised edges<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>Which feature is used by states to indicate that an ID belongs to a minor?<\/a><\/li>\n\n\n\n<li><a>a) Placing the words &#8220;secure&#8221;, &#8220;genuine&#8221;, or &#8220;valid&#8221; on the ID<\/a><\/li>\n\n\n\n<li><a>b) Issuing the ID in a vertical form<\/a><\/li>\n\n\n\n<li><a>c) Removing the minor&#8217;s signature from the ID<\/a><\/li>\n\n\n\n<li><a>d) Placing pictures of &#8220;keys&#8221; on the ID<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>Which is a good reason to reject an ID?<\/a><\/li>\n\n\n\n<li><a>a) It has a bar code on it<\/a><\/li>\n\n\n\n<li><a>b) A state seal can be seen under ultraviolet (UV) light<\/a><\/li>\n\n\n\n<li><a>c) There is a ghost photo on the ID<\/a><\/li>\n\n\n\n<li><a>d) The back of the ID is blank<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li>What should you do to verify that an ID belongs to the guest?<\/li>\n\n\n\n<li>a) Check for splits in the lamination<\/li>\n\n\n\n<li>b) Verify that the state seal is in the proper location<\/li>\n\n\n\n<li>c) Compare the guest to the physical characteristics listed on the ID<\/li>\n\n\n\n<li>d) Check the license number to see if the coding matches the personal information<\/li>\n\n\n\n<li><a>C<\/a><\/li>\n\n\n\n<li><a>Today is March 8, 2009. Based on these birth dates, which guest is old enough to drink?<\/a><\/li>\n\n\n\n<li><a>a) March 7, 1988<\/a><\/li>\n\n\n\n<li><a>b) March 9, 1988<\/a><\/li>\n\n\n\n<li><a>c) April 10, 1988<\/a><\/li>\n\n\n\n<li><a>d) November 1, 1988<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>T\/F When stopping alcohol service to a guest, the backup person should stand as close to the guest as possible.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F Using statements such as, &#8220;You&#8217;ve had enough,&#8221; when stopping service will deflect blame from you and defuse the situation.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F You should call the police if an intoxicated guest insists on driving away from the establishment.<\/a><\/li>\n\n\n\n<li><a>True<\/a><\/li>\n\n\n\n<li><a>T\/F Guests can be served to the point of intoxication if they are traveling with a designated driver.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>T\/F You should physically restrain a violent guest so he or she does not cause injury.<\/a><\/li>\n\n\n\n<li><a>False<\/a><\/li>\n\n\n\n<li><a>When stopping service to a guest, you should:<\/a><\/li>\n\n\n\n<li><a>&#8211; Alert a backup<\/a><\/li>\n\n\n\n<li><a>&#8211; Enlist the help of other guests (if possible)<\/a><\/li>\n\n\n\n<li><a>&#8211; Wait until the guest orders the next round before stopping service<\/a><\/li>\n\n\n\n<li><a>&#8211; Tell the guest you are stopping service<\/a><\/li>\n\n\n\n<li><a>&#8211; Offer nonalcoholic alternatives<\/a><\/li>\n\n\n\n<li><a>When handling guests attempting to leave the premises, you should:<\/a><\/li>\n\n\n\n<li><a>&#8211; Try to convince the guest not to drive<\/a><\/li>\n\n\n\n<li><a>&#8211; Ask for the guest&#8217;s keys<\/a><\/li>\n\n\n\n<li><a>&#8211; Arrange alternate transportation<\/a><\/li>\n\n\n\n<li><a>When dealing with guest who arrive intoxicated, you should:<\/a><\/li>\n\n\n\n<li><a>&#8211; Try to refuse entry<\/a><\/li>\n\n\n\n<li><a>&#8211; Make sure the guests are not served with alcohol if they enter the establishment<\/a><\/li>\n\n\n\n<li><a>&#8211; Ask the guest for their keys<\/a><\/li>\n\n\n\n<li><a>&#8211; If the guests have agreed not to drive, find alternate transportation<\/a><\/li>\n\n\n\n<li><a>Follow these steps when working with a designated driver:<\/a><\/li>\n\n\n\n<li><a>&#8211; Encourage the person not to drink alcohol<\/a><\/li>\n\n\n\n<li><a>&#8211; If the person starts drinking, watch him or her like you would any other guest<\/a><\/li>\n\n\n\n<li><a>&#8211; If the person does not drink, follow your company policy regarding the service of free items<\/a><\/li>\n\n\n\n<li><a>To prevent injuries when handling potentially violent situations, you should:<\/a><\/li>\n\n\n\n<li><a>&#8211; Notify your manager<\/a><\/li>\n\n\n\n<li><a>&#8211; Call the police<\/a><\/li>\n\n\n\n<li><a>&#8211; Separate guests from the situation<\/a><\/li>\n\n\n\n<li><a>Incident reports should be completed when:<\/a><\/li>\n\n\n\n<li><a>&#8211; Alcohol service has been stopped to a guest<\/a><\/li>\n\n\n\n<li><a>&#8211; Alternate transportation has been arranged for a guest<\/a><\/li>\n\n\n\n<li><a>&#8211; A guest&#8217;s ID has been confiscated<\/a><\/li>\n\n\n\n<li><a>&#8211; An illegal activity or violent situation has occurred<\/a><\/li>\n\n\n\n<li><a>&#8211; A guest has become ill<\/a><\/li>\n\n\n\n<li><a>When stopping service to a guest, you should<\/a><\/li>\n\n\n\n<li><a>a) tell the guest that he or she has had enough<\/a><\/li>\n\n\n\n<li><a>b) ask the guest&#8217;s companion to help you stop service<\/a><\/li>\n\n\n\n<li><a>c) have a backup person stand next to you as you tell the guest<\/a><\/li>\n\n\n\n<li><a>d) give the guest another drink if it will prevent a confrontation<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>Which statement should be avoided when stopping service to a guest?<\/a><\/li>\n\n\n\n<li><a>a) &#8220;You&#8217;ve had enough&#8221;<\/a><\/li>\n\n\n\n<li><a>b) &#8220;I just want to make sure you get home OK&#8221;<\/a><\/li>\n\n\n\n<li><a>c) &#8220;It&#8217;s against the law for me to serve you any more alcohol&#8221;<\/a><\/li>\n\n\n\n<li><a>d) &#8220;Our company policy does not allow me to serve you any more alcohol&#8221;<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>To prevent an intoxicated guest from driving, you should<\/a><\/li>\n\n\n\n<li><a>a) Have the guest&#8217;s car towed<\/a><\/li>\n\n\n\n<li><a>b) Warn the guest that you will call the police<\/a><\/li>\n\n\n\n<li><a>c) Physically stop the guest from getting into the car<\/a><\/li>\n\n\n\n<li><a>d) Physically stop the guest from leaving the establishment<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>If a guest is intoxicated when arriving at the establishment,<\/a><\/li>\n\n\n\n<li><a>a) Ask the guest to leave<\/a><\/li>\n\n\n\n<li><a>b) Physically restrain the guest<\/a><\/li>\n\n\n\n<li><a>c) Forcibly take the guests car keys<\/a><\/li>\n\n\n\n<li><a>d) Refuse entry to the establishment<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li>Which statement about designated drivers is true?<\/li>\n\n\n\n<li>a) Over serving a guest who came with a designated driver is illegal<\/li>\n\n\n\n<li>b) A server is not liable for over seeing guests with a designated driver<\/li>\n\n\n\n<li>c) Establishments are not liable for over serving guests with a designated driver<\/li>\n\n\n\n<li>d) A guest can be allowed to become intoxicated if accompanied by a designated driver<\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>If a fight occurs, you should<\/a><\/li>\n\n\n\n<li><a>a) Separate other guests from the situation<\/a><\/li>\n\n\n\n<li><a>b) Wait and see if the situation resolves itself<\/a><\/li>\n\n\n\n<li><a>c) Stand between the guests who are fighting<\/a><\/li>\n\n\n\n<li><a>d) Try to physically restrain the guests who are fighting<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n\n\n\n<li><a>Which situation requires you to fill out an incident report?<\/a><\/li>\n\n\n\n<li><a>a) A guest stumbles when getting out of his chair<\/a><\/li>\n\n\n\n<li><a>b) A guest complains about the strength of his first drink<\/a><\/li>\n\n\n\n<li><a>c) A guest has presented a fake ID, which was confiscated<\/a><\/li>\n\n\n\n<li><a>d) A guest is rude to a server after waiting too long for a drink<\/a><\/li>\n\n\n\n<li><a>C<\/a><\/li>\n\n\n\n<li><a>You have decided to stop alcohol service to a group of guests, but your manager has told you to continue serving them. You should:<\/a><\/li>\n\n\n\n<li><a>a) Serve the guests<\/a><\/li>\n\n\n\n<li><a>b) Ask the manager to serve the guests<\/a><\/li>\n\n\n\n<li><a>c) Tell the guests to leave immediately<\/a><\/li>\n\n\n\n<li><a>d) Express your concern but serve the guests anyway<\/a><\/li>\n\n\n\n<li><a>B<\/a><\/li>\n\n\n\n<li><a>When handling a fight, when should you call the police?<\/a><\/li>\n\n\n\n<li><a>a) After separating the guests who are fighting<\/a><\/li>\n\n\n\n<li><a>b) After calming down the guests who are fighting<\/a><\/li>\n\n\n\n<li><a>c) After physically restraining the guests who are fighting<\/a><\/li>\n\n\n\n<li><a>d) As soon as your safety or the safety of guests is at risk<\/a><\/li>\n\n\n\n<li><a>D<\/a><\/li>\n\n\n\n<li><a>You witness a drug transaction on the premises. You should:<\/a><\/li>\n\n\n\n<li><a>a) Call the police<\/a><\/li>\n\n\n\n<li><a>b) Ignore the situation to prevent a possible confrontation<\/a><\/li>\n\n\n\n<li><a>c) Do nothing if the transaction occurred outside the building<\/a><\/li>\n\n\n\n<li><a>d) Warn the offenders that you are going to inform your manager<\/a><\/li>\n\n\n\n<li><a>A<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-110206","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/110206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=110206"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/110206\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=110206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=110206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=110206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}