{"id":110586,"date":"2023-07-26T23:07:42","date_gmt":"2023-07-26T23:07:42","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=110586"},"modified":"2023-07-26T23:07:44","modified_gmt":"2023-07-26T23:07:44","slug":"answers-to-tips-certification-test","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/07\/26\/answers-to-tips-certification-test\/","title":{"rendered":"Answers To Tips Certification Test"},"content":{"rendered":"\n

Question: Behavioral cues<\/p>\n\n\n\n

Answer: inhibitions, judgment, reactions, coordination<\/p>\n\n\n\n

Question: Inhibitions<\/p>\n\n\n\n

Answer: relaxed and talkative and could display mood swings<\/p>\n\n\n\n

Question: Judgment<\/p>\n\n\n\n

Answer: overly friendly, dancing or singing<\/p>\n\n\n\n

Question: Reactions<\/p>\n\n\n\n

Answer: Lose their train of thought, glassy, unfocused eyes, slurred speech<\/p>\n\n\n\n

Question: Coordination<\/p>\n\n\n\n

Answer: stagger, stumble, spill drinks<\/p>\n\n\n\n

Question: Intoxication Rate Factors<\/p>\n\n\n\n

Answer: size, gender, rate of consumption, strength of the drink, drug use, food intake<\/p>\n\n\n\n

Question: 1\/2 oz pure alcohol<\/p>\n\n\n\n

Answer: 12 oz beer, 5 oz wine, 1 oz 100-proof liquor<\/p>\n\n\n\n

Question: Why does alcohol differ from food and other beverages?<\/p>\n\n\n\n

Answer: your body does not have to digest it before absorbing it. It can be absorbed directly into the blood stream<\/p>\n\n\n\n

Question: BAC: Blood Alcohol Content<\/p>\n\n\n\n

Answer: measurement of the amount of alcohol in a person\u2019s blood<\/p>\n\n\n\n

Question: What is the only thing that can lower a person\u2019s BAC level?<\/p>\n\n\n\n

Answer: Time<\/p>\n\n\n\n

Types of illegal alcohol sales
-underage
-third party
-visibly intoxicated<\/p>\n\n\n\n

Common negligence laws
-not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
-exist in every jurisdiction<\/p>\n\n\n\n

Dram shop liability laws
-specific to alcohol sales
-apply only to licensees and their employees
-explain expectations got preventing illegal alcohol sales
-may sey monetary likits for financial judgements in lawsuits
-exist in somr but not all jurisdictions<\/p>\n\n\n\n

Penalties for underage alcohol sales include
-fines
-arrest
-jail time
-financial judgements<\/p>\n\n\n\n

If you sell to an ynderage customer\u2026
You are responsible for your own actions and will be held accountable. Your employer is not required to cover your fines..etc.<\/p>\n\n\n\n

Define “reasonable efforts”
Actions you take to prevent illegal alcohol sales and other alcohol related problems<\/p>\n\n\n\n

Reasonable efforts does not protect you from punishment if you serve illegally but\u2026
They reduce the likelihood that you will serve alcohol illegally<\/p>\n\n\n\n

Examples of reasonable efforts include
-check id
-get trained in a responsible alcohol server course
-suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
-\u2026 And more<\/p>\n\n\n\n

The id must be current to be accepted\u2026
\u2026 An expired id is not acceptable even if the date of birth indicates legal age<\/p>\n\n\n\n

Commonly acceptable forms of id
-drivers license
-state issues id card
-military id
-passport
-green card<\/p>\n\n\n\n

3 steps to properly check an id
-verify the information
-check for alterations
-establish id ownership<\/p>\n\n\n\n

Signs of id alterations or tampering include
-mismatched type
-cut, torn or frayed lamination
-unusual or missing information
-size variations<\/p>\n\n\n\n

How do you prove the id belongs to the customer ?
-ask questions about info on the id the proper owner would be able to answer quickly. Such as “whats your address?”
-ask a friend of the customer what his\/her name is
-ask for a second form of id<\/p>\n\n\n\n

Underage warning signs
-seem nervous and move around frequently
-state that he is never carded because he is a friend of an employee
-be in the restroom when the group orders
-order an unusual drink (like a shot of rum without the coke)
-come to the bar to order drinks for a table
-get upset when asked for an ID<\/p>\n\n\n\n

How do you determine a BAC level?
-blood
-urine
-breathalyzer
-YOU CANNOT DETERMINE A BAC LEVEL BY SIMPLY LOOKING AT A PERSON<\/p>\n\n\n\n

As a server of alcohol you are required to determine\u2026
Visible intoxication but NOT BAC levels<\/p>\n\n\n\n

What events should be included in an incident log book
-any time you have cut off a guest
-any incident that involves the possibility of or actual violence
-any time you have to call for assistance
-any case where you have to refuse service to a guest who had just arrived at your establishment<\/p>\n\n\n\n

Good incident report forms include
-name\/description of the guest
-date and time of incident
-description of the incident
-reasonable efforts and intervention strategies used
-witnesses to the incident
-employees and managers on duty during the incident<\/p>\n\n\n\n

Behavioral cues include what four categories
-lowered inhibitions
-impaired judgement
-slowed reactions
-loss of coordination<\/p>\n\n\n\n

Examples of behavior that suggest lowered inhibitions \u2026
-mood swings
-over confidence
-boisterousness or extreme loudness
-risk taking or other out of character displays<\/p>\n\n\n\n

Impaired judgement
-one does something they wouldn’t normally do that are also inappropriate\u2026
-using foul language
-telling off-color jokes
-annoying other people<\/p>\n\n\n\n

Slowed reactions
-glassy, unfocused eyes
-slurred speech
-very slow speech or movement
-forgetfulness of that they are talking about<\/p>\n\n\n\n

Loss of coordination
-stumble or sway
-drop their belongings
-have trouble sitting on a stool or chair
-fall asleep in the bar<\/p>\n\n\n\n

6 factors that impact how quickly it slowly alcohol affects people
-size
-food
-gender
-rate of consumption
-strength of drink
-drug use<\/p>\n\n\n\n

Size vs body fat
A larger person will be affected by alcohol slower than a small person.
But body fat does not absorb alcohol, in fact there is a smaller body area available to consume the alcohol and consequently it will actually be more concentrated<\/p>\n\n\n\n

Why do women tend to be affected quicker than men?
-they’re typically smaller
-they typically have a higher percentage of body fat<\/p>\n\n\n\n

Drinking alcohol more quickly\u2026
Reduces the length of time before you become intoxicated<\/p>\n\n\n\n

Each of the following drinks contains about 1\/2 oz of pure alcohol
1 oz 100 proof liquor
12 oz beer
5 oz wine<\/p>\n\n\n\n

From fastest to slowest how quickly are liquor drinks (and mixers) absorbed
Straight shot
Carbonated mixer
Water mixer
Juice mixer<\/p>\n\n\n\n

Eating food before\/while drinking ,\u2026
Can significantly slow down the intoxication rate<\/p>\n\n\n\n

Mixing alcohol with legal\/illegal drugs \u2026
Can speed up its effects and have an unpredictable outcome<\/p>\n\n\n\n

What speeds up the rate at which BAC decreases
Time is the only thing that lowers BAC<\/p>\n\n\n\n

An individual’s BAC level\u2026
Will be different each and every time they drink<\/p>\n\n\n\n

It takes___ for the body to eliminate the alcohol from one MEASURED drink
One hour<\/p>\n\n\n\n

If you have any doubt about serving a guest alcohol\u2026
Do not serve them<\/p>\n\n\n\n

The intervention model includes
Asses, decide, implement<\/p>\n\n\n\n

To assess your guest\u2026
-observe the guest, noting any behavioral cues and intoxication factors
-engage the guest in a conversation
-note how other guests respond to and interact with this guest
-gather as much information about and as as many impressions of this guest as possible<\/p>\n\n\n\n

Four decision point questions
-do I need to check this guests ID
-Is this guest buying alcohol for someone else who is underage
-Is this guest showing any signs of intoxication
-do you have any doubts about serving this guest alcohol<\/p>\n\n\n\n

3 Types of Illegal Alcohol Sales<\/p>\n\n\n\n

    \n
  1. Underage – guests under 21<\/li>\n\n\n\n
  2. Third Party – guests who are buying for someone underage<\/li>\n\n\n\n
  3. Visibly Intoxicated<\/li>\n<\/ol>\n\n\n\n

    2 Kinds of Law Covering Liability for Servers of Alcohol<\/p>\n\n\n\n

      \n
    1. Common Negligence Laws<\/li>\n\n\n\n
    2. Dram Shop Liability Laws<\/li>\n<\/ol>\n\n\n\n

      Common Negligence Laws<\/p>\n\n\n\n

        \n
      1. Not specific to alcohol<\/li>\n\n\n\n
      2. Can involve illegal alcohol sales<\/li>\n\n\n\n
      3. Based on Court Cases<\/li>\n\n\n\n
      4. Sets a standard for what “reasonable person would do”<\/li>\n\n\n\n
      5. Every jurisdiction<\/li>\n<\/ol>\n\n\n\n

        Dram Shop Liability Laws<\/p>\n\n\n\n

          \n
        1. Specific to alcohol sales.<\/li>\n\n\n\n
        2. Applies to owners of license and their employees.<\/li>\n\n\n\n
        3. Explain expectations for preventing illegal alcohol sales<\/li>\n\n\n\n
        4. Set monetary limits for financial judgements in lawsuits<\/li>\n\n\n\n
        5. Some jurisdictions<\/li>\n<\/ol>\n\n\n\n

          Reasonable Efforts
          Steps to prevent illegal alcohol sales and their consequences<\/p>\n\n\n\n

          Benefits of Using Reasonable Efforts<\/p>\n\n\n\n

            \n
          1. Protect yourself from penalty and liability<\/li>\n<\/ol>\n\n\n\n

            Some Examples of Reasonable Efforts
            Follow safe serve guidelines.Call a cab Suggest food, Get trained, Check ID,Refuse service,Call the police, Place a sign,Suggest non-alcohol drinks<\/p>\n\n\n\n

            ID’s that not acceptable
            Expired ID’s for when guests look underage
            Any sign that the ID has been altered<\/p>\n\n\n\n

            Three steps for properly checking ID<\/p>\n\n\n\n

              \n
            1. Verify the information<\/li>\n\n\n\n
            2. Check for alteration<\/li>\n\n\n\n
            3. Establish ID Ownership<\/li>\n<\/ol>\n\n\n\n

              Underage warning behaviors
              hesitation,Ask for a secondary ID, unusual drink order, nervous, gets upset when asked for ID<\/p>\n\n\n\n

              what is the percent Blood Alcohol Content
              RI .08<\/p>\n\n\n\n

              Key Laws alcohol servers need to know to be successful<\/p>\n\n\n\n

                \n
              1. Age to be able to sell alcohol is 18<\/li>\n\n\n\n
              2. BAC= .08<\/li>\n\n\n\n
              3. A licensee or employee can seize the identification of someone who is younger than 21 as long as a receipt is given and card is given to local law enforcement within 24 hours<\/li>\n\n\n\n
              4. RI has dram shop laws<\/li>\n\n\n\n
              5. Hours of sales are 6am – 2am<\/li>\n<\/ol>\n\n\n\n

                Four Behavior Cues are
                Lowered Inhibitions – very talkative\/over friendly, Impaired Judgement, Slower reactions, Loss of coordination<\/p>\n\n\n\n

                Six Intoxication Rate Factors<\/p>\n\n\n\n

                  \n
                1. Size (everything equal, the person who has the most fat would become intoxicated faster)<\/li>\n\n\n\n
                2. Food<\/li>\n\n\n\n
                3. Gender<\/li>\n\n\n\n
                4. Rate of Consumption<\/li>\n\n\n\n
                5. Strength of a drink
                  Mixers absorption rate from fastest to slowest
                  a. Straight Shot
                  b. Carbonated Mixer
                  c. Water mixer
                  d. Juice mixer<\/li>\n\n\n\n
                6. Drug use<\/li>\n<\/ol>\n\n\n\n

                  What can lower BAC level
                  Time is the only thing that can lower BAC<\/p>\n\n\n\n

                  Your skills in observing how people act , hearing what they say , judging their , and responding appropriately are your\u2026.
                  People skills<\/p>\n\n\n\n

                  Provide information that shows you how much your guests are being affected by alcohol
                  behavioral Cues<\/p>\n\n\n\n

                  alcohol helps us relax because it slows down the body system and acts a
                  depressant<\/p>\n\n\n\n

                  lowered _<\/em><\/strong> are noticeable as guests become especially talkative and relaxed.
                  inhibitions<\/p>\n\n\n\n

                  a gap between how people think they are behaving and how they actually behave indicates impaired _<\/em><\/strong> . people may become overly friendly , annoy other , or overrate themselves.
                  judgement<\/p>\n\n\n\n

                  Losing ones balance , swaying , and spilling drinks are cues that indicate loss of __<\/em><\/strong>
                  coordination<\/p>\n\n\n\n

                  alcohol unlike other foods, is aborbed rapidly into the _<\/em><\/strong><\/em><\/strong> circulating throughout the bodying affecting the brain
                  blood stream<\/p>\n\n\n\n

                  A measurement of the level of alcohol in the bloodstream is called
                  BAC<\/p>\n\n\n\n

                  The strength of the drink , the rate of drinking , whether food is eaten or medication is taken , and the gender, height and weight of the person are all __<\/em><\/strong>
                  The intoxication rate factors.<\/p>\n\n\n\n

                  in most areas legal identification must have both a and the ___<\/em><\/strong><\/em> to be considered valid
                  birthdate , photo ID<\/p>\n\n\n\n

                  people who drink frequently may have developed a high _<\/em><\/strong> , which allows them to hide the behavioral cures they would otherwise exhibit
                  tolerance<\/p>\n\n\n\n

                  serving non-alcohol beverages , snacks , and food to an overindulged drinker will not counteract the alcohol but this does __<\/strong>
                  slow down the process<\/p>\n\n\n\n

                  servers should do these three things when refusing service of a client
                  say no, give reasons , and don’t back down<\/p>\n\n\n\n

                  to protect yourself against liability , the law requires that you make __<\/em><\/strong> to prevent a guest from becoming legally intoxicated
                  reasonable efforts<\/p>\n\n\n\n

                  in many areas , if a drinker becomes intoxicated and goes on to incur damages , the server or manager and owner can all be held responsible under _<\/em><\/strong>
                  dram shop liability<\/p>\n\n\n\n

                  <\/p>\n","protected":false},"excerpt":{"rendered":"

                  Question: Behavioral cues Answer: inhibitions, judgment, reactions, coordination Question: Inhibitions Answer: relaxed and talkative and could display mood swings Question: Judgment Answer: overly friendly, dancing or singing Question: Reactions Answer: Lose their train of thought, glassy, unfocused eyes, slurred speech Question: Coordination Answer: stagger, stumble, spill drinks Question: Intoxication Rate Factors Answer: size, gender, rate […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-110586","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/110586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=110586"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/110586\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=110586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=110586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=110586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}