{"id":112392,"date":"2023-08-15T16:57:15","date_gmt":"2023-08-15T16:57:15","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=112392"},"modified":"2023-08-15T16:57:18","modified_gmt":"2023-08-15T16:57:18","slug":"bahama-bucks-level-2-written-test-2023-2024-actual-exam-70-questions-and-correct-detailed-answers-100-verified-answers-agrade","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/08\/15\/bahama-bucks-level-2-written-test-2023-2024-actual-exam-70-questions-and-correct-detailed-answers-100-verified-answers-agrade\/","title":{"rendered":"BAHAMA BUCK\u2019S LEVEL 2 WRITTEN TEST 2023-2024 ACTUAL EXAM 70 QUESTIONS AND CORRECT DETAILED ANSWERS (100% VERIFIED ANSWERS) |AGRADE"},"content":{"rendered":"\n<p>BAHAMA BUCK\u2019S LEVEL 2 WRITTEN TEST 2023-2024<br>ACTUAL EXAM 70 QUESTIONS AND CORRECT DETAILED<br>ANSWERS (100% VERIFIED ANSWERS) |AGRADE<br>how do you activate a gift card? &#8211; ANSWER- 1) click the gift card<br>button, click activate, swipe card and enter amount before charging them<br>OR<br>2) click the gift card button, enter amount, take payment, add value to<br>the gift card or click cancel and give them a pre-loaded card<br>what is our policy on accepting discount coupons from other Bahama<br>Buck&#8217;s locations? &#8211; ANSWER- our specific location will accept other<br>bahama bucks coupons, but only if they aren&#8217;t expired<br>what steps should you take if you know you are about to get into a rush?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ANSWER- 1) assign jobs to different employees (assign them to their<br>best skill)<br>2) turn on 2nd shaver and\/or 3rd shaver depending on rush<br>3) stay an order ahead<br>4) never turn off shaver and turn it on right when a customer shows up<br>5) pull flavors and ice blocks for the shavers<br>6) make sure you are filling flavors, smoothie station, and toppings<br>during down time<br>7) have shavers communicate to make sure all orders are done quickly<br>and correctly<br>a guest complains their sno is too dry or juicy\u2026 &#8211; ANSWER- apologize<br>for the inconvenience and fix their sno immediately<br>a guest complains that they do not like the flavor\u2026 &#8211; ANSWER- offer to<br>remake their product free of charge<\/li>\n<\/ul>\n\n\n\n<p>a guest comes in and is extremely mad because it took 20 minutes to get<br>their product and they demand a discount for the inconvenience, what do<br>you do? &#8211; ANSWER- apologize, do not argue, and offer a BOGO or $1<br>off coupon for the inconvenience (try to not hand out VIPs)<br>a customer calls and complains that they had an issue with their product<br>(they are likely home and cannot come back for us to remake the<br>product) &#8211; ANSWER- apologize and offer them a VIP for their next visit<br>(write their name on the coupon and hang it on the white board in the<br>back)<br>what do you do with moldy bottles or gallons? &#8211; ANSWER- throw them<br>out and replace (labels are in the office); if bleached, RINSE WELL<br>If you are working a shift with 3 other crew members and you see that it<br>is not going to be busy, what should you do? &#8211; ANSWER- contact leah<br>about possibly canceling a shift or sending someone home early; make<br>sure cleaning tasks are all done and always try to find something to<br>clean\/ organize (fill flavors, refill cups and spoons, clean the front and<br>outside, etc)<br>what should you check on if you&#8217;re closing the building? &#8211; ANSWER- 1)<br>lock doors<br>2) turn off lights and OPEN sign<br>3) turn off TVs and music<br>4) check safes and tills (leave tills open)<br>5) FOH and BOH mopped and cleaned<br>6) drive thru window is locked<br>7) washing machine is started<br>why do you leave the tills open at the end of the night? &#8211; ANSWER- to<br>make sure possible thieves or anyone passing by sees that they are<br>empty<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BAHAMA BUCK\u2019S LEVEL 2 WRITTEN TEST 2023-2024ACTUAL EXAM 70 QUESTIONS AND CORRECT DETAILEDANSWERS (100% VERIFIED ANSWERS) |AGRADEhow do you activate a gift card? &#8211; ANSWER- 1) click the gift cardbutton, click activate, swipe card and enter amount before charging themOR2) click the gift card button, enter amount, take payment, add value tothe gift card or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[25],"tags":[],"class_list":["post-112392","post","type-post","status-publish","format-standard","hentry","category-exams-certification"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/112392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=112392"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/112392\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=112392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=112392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=112392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}