WGU C202 MANAGING HUMAN CAPITAL 2023-
2024 FINAL OA EXAM 200 QUESTIONS AND
CORRECT ANSWERS CORRECT VERIFIED
ANSWERS|AGRADE
Which factor in successful organizational change can be provided through
effective human resource management? – ANSWER- Trust
What is the organization’s formal system of task, power, and reporting
relationships called? – ANSWER- An organizational structure
Which decision can human resource management assist with during the
combination stage of mergers and acquisitions? – ANSWER- When to declare the
combination a success
Which aspect of an organization is increased when policies of inclusion are
adopted? – ANSWER- Its talent pool
Which request might be asked during a case interview? – ANSWER- Explain how
you would react if you were asked by a coworker to take shortcuts to meet job
expectations.
Which step in an effective training program involves determining the best setting,
methods, and materials to be used? – ANSWER- Designing training systems
Which type of training includes both role-playing and action learning? –
ANSWER- Experiential training
How can goal setting boost employee performance? – ANSWER- By focusing
attention on specific objectives
What is an example of opportunity bias? – ANSWER- A manager gives an
employee low performance ratings as a result of a failed project, even though the
failure was a result of outside factors.<\/p>\n\n\n\n
What determines whether stress is functional or dysfunctional? – ANSWER- How
manageable it is and the emotions it causes
Which tactic can employers use to improve employee engagement and motivation
towards safety? – ANSWER- Incentives
How does a safe workplace positively relate to employee motivation and
engagement? – ANSWER- It encourages an environment for high employee
production performance.
Which act was intended to curb common work stoppages, strikes, and general
labor conflict? – ANSWER- Wagner Act
Which type of compensation can developmental opportunities be considered? –
ANSWER- Nonfinancial compensation
Which type of a benefit are domestic partner benefits? – ANSWER- Optional
What is the goal of an organization that offers an on-site day care for children and
elderly people? – ANSWER- To decrease employee stress
Which action enhances employee engagement? – ANSWER- Allowing employees
to use their talents
What is affective commitment? – ANSWER- Having a positive emotional
attachment to the organization and strong identification with its values and goals
What are two retention strategies for reducing voluntary turnover? – ANSWERQuality leadership & Flexible work
What are two uses of a job analysis? – ANSWER- Developing a recruiting plan and
designing a compensation plan for a particular job
How does sourcing affect recruiting? – ANSWER- Effective sourcing improves the
compatibility of talent pools to open positions.
Which source of performance information is most knowledgeable about an
employee’s day-to-day performance in self-managed teams? – ANSWER- Coworker<\/p>\n\n\n\n
What is a disadvantage of a pay-for-performance plan? – ANSWER- It could
promote unintended consequences.
Which factor may increase a company’s voluntary turnover? – ANSWER- Good
economic environment
A human resource manual specifies that employees cannot be terminated or
punished for refusing to follow an illegal request made by a supervisor. Which
standard is being applied to resolve this ethical dilemma? – ANSWER- Rights
standard
Which characteristic of an employee should human resource management focus on
to enhance organizational culture? – ANSWER- Fit within an organization
How does human resource management support organizational leadership? –
ANSWER- By acquiring, hiring, developing, and retaining the right talent
How can human resource managers serve as internal consultants? – ANSWER- By
helping managers avoid common training pitfalls
Why might an organization want to increase its efforts at inclusion and diversity? –
ANSWER- To reduce negative public relations
Why might human resource managers place limited importance on distributive
fairness in the hiring process? – ANSWER- Only those hired tend to appreciate the
outcomes of the process.
What does Policies do? – ANSWER- They are “what we do”
What are mandatory benefits? – ANSWER- By law they are offered from the
employer.
ex. Worker’s Compensation, COBRA, Social Security
Vietnam Era Veterans Readjustment Assistance Act of 1978 – ANSWERProhibits discrimination against veterans that are returning back from deployment,
including Vietnam era, disabled, and active duty.
What are Procedures? – ANSWER- They are “how we do it”
<\/p>\n","protected":false},"excerpt":{"rendered":"
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