TIPS CERTIFICATION EXAM LATEST 2023 REAL EXAM 100
QUESTIONS AND CORRECT ANSWERS|AGRADE
Which behavioral cue would a guest who becomes overly friendly and
very talkative while in your establishment be exhibiting? Lowered
inhibitions
Impaired judgment
Slowed reactions
Loss of coordination – ANSWER- Impaired judgment
What measurement do states use for determining Driving While
Intoxicated (DWI) or Driving Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors – ANSWER- Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly
intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the
bill.
Behavioral cues can show you which kinds of drinks to suggest to a
particular guest. – ANSWERSelect all the pieces of information you would want to include on an
Incident Report Form.
Description of guest
Weather at time of incident
Time of incident<\/p>\n\n\n\n
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty – ANSWERIf a guest is not showing any behavioral cues, then his or her BAC level
must be below the legal limit.
True
False – ANSWERIf a guest cannot produce a second form of ID when you ask for one,
you should refuse service.
True
False – ANSWERWhat should you do if you have checked two forms of identification but
still have doubts about serving alcohol?
Refuse service.
Serve the guest. – ANSWERIncreasing one’s rate of drinking over the course of an evening can be
considered impaired judgment.
True
False – ANSWERWhat is the best way to prevent underage alcohol sales?
Ask the guest’s friends to vouch for him or her.
Serve only guests who look at least 40 years old.
Ask every guest who might be underage for a valid ID.
Randomly check guests’ IDs, whether they look young or not. –
ANSWEREating food after drinking is just as effective at preventing intoxication
as eating food before drinking.
True<\/p>\n\n\n\n
False – ANSWERWhat decision are you making in the second step of the Intervention
Model?
You are deciding whether or not the guest has enough money to pay.
You are deciding whether or not you can legally serve the guest alcohol.
You are deciding whether or not you will need to call your manager.
You are determining whether this is a new or a regular guest. –
ANSWERSelect all of the intoxication rate factors over which you can exert some
level of control as a server of alcohol.
Physical size
Gender
Rate of consumption
Food – ANSWERWhy is it important to avoid judging or threatening your guests?
You do not want to escalate the situation.
You want to make sure you get a good tip.
You want to encourage repeat business.
You do not know the guests well enough to make any judgments about
them. – ANSWER- You do not want to escalate the situation.
Which of the following is NOT an intoxication rate factor?
Strength of the drink
Rate of consumption
Type of alcohol (beer, wine, liquor)
Size of the guest – ANSWER- Strength of the drink
What is your best tool for determining a guest’s visible level of
intoxication?
Blood Alcohol Content (BAC)
Intoxication rate factors
Behavioral cues
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