WGU C724 Pre Assessment – Information
Systems Management
Match the description of business functions supported by information systems to its
corresponding department name.
Answer options may be used more than once or not at all. Select your answers from the pulldown list.
An employee processes accounts payable using proprietary software.
An employee verifies a customer’s credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source software.
An employee reviews daily inventory reports using an inventory management software. –
\u2714\u2714Accounting department
Sales and marketing department
Human resources department
Production and operations department
There are six major components of a computer-based information system, four of which are also
in the information technology component. Which two components are only parts of the
information system? Choose 2 answers – \u2714\u2714People
Processes<\/p>\n\n\n\n
An organization has recently implemented an enterprise resource planning system. What
competitive advantage will this system provide to the business? – \u2714\u2714Providing real-time
assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also recently
implemented a customer relationship management system. What benefit will the functional
integration of these two systems provide for this business? – \u2714\u2714Provide a competitive advantage
based on business intelligence
What are three primary components of information technology? Choose 3 answers – \u2714\u2714A
network router
A host computer operating system
An Android-based smartphone
A small company that is growing quickly into a medium-sized company is facing the challenge
of consolidating and storing information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to hire an expert who will, in
addition to the above, maintain security and apply upgrades as needed. Which IT professional
does the company need to hire in order to address this challenge? – \u2714\u2714Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who has
been able to use bulk purchasing of its main ingredients from its wholesalers to receive a<\/p>\n\n\n\n
substantial price break in materials. Which IT management challenge is addressed in this
scenario? – \u2714\u2714Develop strong relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors have
managed to outsource their legal transcriptions services to virtual companies, thereby
substantially reducing their internal secretarial pool. Which IT management challenge is does the
medium-sized legal services firm face in this scenario? – \u2714\u2714Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to schedule a repair appointment. It
is facing the challenge of whether all this is technically feasible and operationally viable. Who
needs to address this challenge of value creation through technology use? – \u2714\u2714Chief technology
officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed
in the queue and tend to be placed behind those who drop off their cars the morning of the
scheduled repair. It needs technical staff members who understand the scheduling\/drop-off
operation so it can determine and articulate precise customer needs to the programmers who
would then build the code behind the system. What type of challenge is this? – \u2714\u2714User
requirements<\/p>\n","protected":false},"excerpt":{"rendered":"
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