{"id":114701,"date":"2023-08-22T10:37:12","date_gmt":"2023-08-22T10:37:12","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=114701"},"modified":"2023-08-22T10:37:17","modified_gmt":"2023-08-22T10:37:17","slug":"iahss-complete-study-guide-bundle-latest-2023-2024","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/08\/22\/iahss-complete-study-guide-bundle-latest-2023-2024\/","title":{"rendered":"IAHSS Complete Study Guide BUNDLE | Latest 2023 \/ 2024 |"},"content":{"rendered":"\n

IAHSS Complete Study Guide BUNDLE consisting of 6 (six) different types of exam questions and answers.<\/p>\n\n\n\n

IAHSS SUPERVISOR TEST
What always stays constant regardless of where you work?
Change
What is the goal of managed care systems?
To control cost
Which category in the institutions organizational chart best describes line officers’
position?
Employee
A cause of negligent action against a supervisor, as well as against and institution,
may be found in ___________<\/em><\/strong><\/em><\/strong>.
1) Hiring
2) Retention
3) Training
What are the four elements that must always be proven in a tort actions?
Duty, breach, cause and damages
What is the burden of proof a plaintiff must show in a tort cases against a
supervisor or an institution?
By a preponderance of evidence
For what reason should a supervisor document employee performance?
To bring about a change in behavior or an improvement in employee performance.<\/p>\n\n\n\n

Sexual harassment is defined as what?
1) Asking for sexual favors
2) Sharing sexually oriented jokes and cartoon
3) Giving out work assignments based on sex
Intentional torts occur when someone acts ____<\/em><\/strong><\/em><\/strong> and violates the legally
protected rights of another.
Purposefully
Negligent tort occurs when some has a duty to act in a certain way and either fails
to act entirely or acts _______<\/em><\/strong><\/em><\/strong>.
Incompletely
A supervisor needs to document both and <\/em><\/strong>performance and
behavior.
Good\u2026 Bad
Nothing in the personnel file should be a _____<\/strong><\/em><\/strong><\/em> to the employee.
Shock
There are several external organizations that healthcare institutions collaborate
with to maintain a safe environment. What is the common mission among them?
Continuously promote, improve, and assure health and safety
What is the objective of the Safety Management program?
Improve organizational performance, minimize accidents and injuries and reduce or
control costs for Workers’ Compensation<\/p>\n\n\n\n

IAHSS Advanced – Exam
What do most security professionals agree that a primary function of the security
department in a healthcare setting should be?
Crime prevention.
Inherent Susceptibility:
A healthcare setting is a prime target for crime, because of how the business of
healthcare works.
Open access:
Healthcare institutions traditionally provide an open access environment. This
arrangement accommodates the huge numbers of people who come onto the
property on a daily basis. Once in a healthcare facility, someone can easily pose as a
visitor or contractor and go through many areas without being questioned.
Presence of Valuable Item:
A healthcare facility is susceptible to crime due to the wide variety of portable,
marketable items used and stored there. More than 3000 items purchased by
hospitals are usable in the home.
Distracted Patients and Staff:
Criminals know that patients and family members often are less aware of their
surroundings due to the medical and emotional issues with which they are dealing.
Criminals also see that the fast pace of the healthcare environment makes workers
less aware as well.<\/p>\n\n\n\n

Whose personal safety is affected?
Patients: If patients are concerned for their personal well-being or the safety of
their personal property their recovery may be affected. They may decide to get
healthcare treatment elsewhere. Employees: employees with personal safety
concerns are less productive and less attentive to patients. Visitors: Visitors
concerned for their personal well-being may encourage their loved ones to seek
medical care elsewhere.
Reducing the opportunities for Crime- The triangle of crime<\/p>\n\n\n\n

    \n
  1. The opportunity to commit crime.<\/li>\n\n\n\n
  2. The desire or motivation to commit the crime.<\/li>\n\n\n\n
  3. The ability to commit crime.
    Of the 3 components, desire and ability are for the most part, beyond the control of
    the security professional.
    Reducing the opportunity for crime is the key to crime prevention.
    Crime prevention
    Crime prevention is the anticipation, recognition, and appraisal of a crime risk and
    the initiation of some action to remove or reduce it.
    Preventing Crime through physical security planning
    To adequately protect a healthcare environment and prevent crime a
    comprehensive security plan must be developed. Its scope must extend to the
    following:
    1-Protecting Personnel,
    2-Protecting Information,
    3-Protecting the Physical Plant.<\/li>\n<\/ol>\n\n\n\n

    Layers of protection:<\/p>\n\n\n\n

      \n
    1. The perimeter barrier.<\/li>\n\n\n\n
    2. Barriers at the buildings’ exteriors.<\/li>\n\n\n\n
    3. Interior controls.
      Perimeters
      The first line of defense is a perimeter barrier. A perimeter barrier defines the line
      or outside perimeter of the site. It can be either structural or natural. An example of
      structural perimeter barrier is a chain-link fence. An example of a natural barrier is
      a row of trees.
      Exteriors
      The second line of defense is at the buildings’ exteriors: the top, sides and bottom of
      each building. Doors, windows, skylights, and fire escapes provide this defense.
      Interiors
      The third line of defense is interior controls. Included are the internal operations of
      the protected site and the security personnel who protect the environment. Many
      items comprise the interior control system. Lock and key systems, access control,
      systems (card, biometrics, etc.) alarms, cameras, good policies and procedures, and
      proper training examples.
      New employees
      New employee orientation is a vital first step to generate employee involvement in
      support of the security program. Security’s involvement in new employee
      orientation begins a relationship between the security department and employees
      that must be nurtured and maintained.
      Key messages; when and what to report
      Urge new employees to report the following safety and security concerns
      immediately upon discovery. Suspicious Persons and safety deficiencies.
      <\/li>\n<\/ol>\n\n\n\n

      IAHSS BASIC TRAINING FOR
      HEALTHCARE SECURITY OFFICERS
      Which of the following is NOT one of the classifications of healthcare organizations
      in Chapter one?
      A. Propriety or for-profit.
      B. Not-for-profit.
      C. Government-supported.
      D. Individual healthcare.
      Which of the following is NOT a risk issue for healthcare?
      A. Drugs are used and stored in the facility.
      B. Mostly female staff.
      C. High percentage of technical and professional staff.
      D. Publicly accessible and many doors must remain open.
      The basic structure of a typical healthcare organization resembles a
      A. Circle
      B. Pentagon
      C. Pyramid
      D. Straight line
      The most primary overriding concern of any security department should be
      A. Its image
      B. The safety and well-being of anyone in the facility
      C. The goals and mission if the entity employing the security services
      D. Cost-effectiveness<\/p>\n\n\n\n

      Which accreditation body provides standards to address Environment of Care,
      Emergency Management, and Life Safety in the healthcare environment?
      A. The Joint Commission (TJC)
      B. Occupational Safety and Health Administration (OSHA)
      C. National fire and Protection Association (NFPA)
      D. American Society of Healthcare Engineers (ASHE)
      According to IAHSS Hospital Crime Survey, assaults have
      A. Increased
      B. Decreased
      C. Remained the same
      D. Become less violent
      What are the two types of criminal acts?
      A. Burglaries and Felonies
      B. Misdemeanors and Felonies
      C. Larceny and Misconduct
      D. Misdemeanors and Larceny
      Business offices are often measured by:
      A. Diagnosis-related groups (DRGs)
      B. The admission process
      C. Accounts receivable days (A\/R days)
      D. The physician survey
      Which of the following is a security issue for employees of support or ancillary
      services?
      A. Well-staffed during the day
      B. Isolated at night
      C. Mix of certified and non-certified employees
      D. Located in the center of the facility<\/p>\n\n\n\n

      Which of the following defines property risk:
      A. Lawsuits brought about by action or inaction, including negligent security or
      safety hazards
      B. Loss of staff due to perception of an unsafe environment
      C. The healthcare organizations inability to perform one or many of its normal
      functions, leading to the inability to generate income
      D. Damage, theft, or vandalism to buildings, equipment, and supplies
      What three components make up the Access Control Triad?
      A. Identification systems, staff education & training, badging
      B. Identification systems, staff education & training, physical security safeguards
      C. Staff education & training, video surveillance, physical security safeguards
      D. Identification systems, proprietary logo usage, staff education & training
      What two things should be used regardless of the type of vehicle patrol used?
      A. Helmets and preventative maintenance programs
      B. Preventative maintenance programs and sift-by-shift inspections
      C. Supervisor inspections and helmets
      D. Battery maintenance and inspections
      Which of the following is NOT one of the three basic purposes of the Incident
      Command System?
      A. Assuring the safety of responders and others
      B. Assuring achievement of tactical objectives
      C. Assuring efficient use of resources
      D. Assuring constant communication between agencies
      Standard precautions are a set of precautions that the CDC had called for in order
      to minimize the risk of infection. Which of the following is NOT covered under
      standard precautions?
      A. Blood and body fluids
      B. Mucous membranes
      C. Non-intact skin
      D. Sweat<\/p>\n\n\n\n

      Which is the best method to control a bomb threat?
      A. Wait for the threat to come in and see what happens
      B. Call the public health department to handle
      C. Relax because it is probably a hoax
      D. Prepare before the threat is received
      The Joint Commission (TJC) requires how many disaster drills each year?
      A. Three
      B. One
      C. Two
      D. Six
      The measurable indications that workplace violence programs should include are:
      A. Employee surveys, prior incidents, independent reviewers
      B. Independent reviewers, opinions of elected officials, prior incidents
      C. Employee surveys, environmental considerations, prior incidents
      D. Employee surveys, independent reviewers, engineering input
      Which of the following is NOT a misdemeanor?
      A. Simple assault
      B. Trespass
      C. Burglary
      D. Vandalism
      According to statistics published by the National Association of Security
      Companies, how many states have NO regulations for security officers?
      A. Twelve
      B. Ten
      C. Five
      D. Eight
      Which organization requires the hospital to train forensic staff?
      A. Occupational Safety and Health Administration (OSHA)
      B. Environmental Protection Agency (EPA)
      C. The Joint Commission (TJC)
      D. National Fire and Protection Association (NFPA)<\/p>\n\n\n\n

      IAHSS Basic Training Exam Q & A
      Combining ongoing training with professionalism, job interest, and ethical behavior
      prepares you to?
      Step in when opportunities for advancement occur
      Good customer service is a key to gaining repeat customers and?
      Employee satisfaction
      The term “professionalism” refers to an individual or group of individuals who have
      all of the following EXCEPT?
      Seniority
      Which is NOT an authority having jurisdiction over a healthcare facility that
      requires compliance with NFPA codes?
      Local law enforcement officials
      The order in which these interactive sensory processes affect each other can be
      described by the model?
      Observations, perceptions, and memory
      It is importance for healthcare organizations to maintain their Joint Commission
      accreditation to avoid losing?
      Government-funded patient reimbursement
      After an officer uses a protective spray or foam?
      The suspect becomes the responsibility of the security officer<\/p>\n\n\n\n

      When responding to a duress\/panic alarm, the security officer should?
      Wait for law enforcement to arrive before doing anything
      Carrying a flashlight during the day is?
      Just as important as having one at night
      All patients planning a stay in the facility should?
      Be told to leave their valuables at home
      A security officer can improve and enhance their powers of observation on patrol by?
      Using all of their senses
      All of the following are things security officers need to know when responding to a
      chemical emergency EXCEPT?
      Non-hazardous materials that are in the area
      The basic organizational structure of the typical healthcare organization resembles
      a?
      Pyramid
      The best way to advocate and promote the growing, challenging, and exciting field
      of security is through?
      Direct involvement in outreach activities
      To help prevent infant abductions, a facility must
      Foster a team effort by the entire staff<\/p>\n\n\n\n

      An investigation report should NOT
      Express the report writer’s attitude and opinion
      Many authorities on terrorism use the “ Signs of Terrorism” as an
      educational tool.
      Eight
      The third stage of a fire is?
      Flame
      Hospitals can help protect medical records employees by implementing all of the
      following EXCEPT?
      Replacing key locks with card readers
      The letter C in the acronym RACE means?
      Contain
      The most common areas a missing patient will turn up at are?
      Cafeterias and entrance doors
      The fire triangle represents the combination of_____________________<\/em> elements
      that must be present for a fire to exist?
      Three
      Two of the federal regulations and standards that every healthcare security officer
      should be aware of are ________________________<\/em><\/strong><\/em><\/strong> and
      ________________________________<\/em><\/strong><\/em><\/strong>.
      OSHA and HIPPA<\/p>\n\n\n\n

      There have been __<\/em><\/strong> documented cases of infant abductions from 1983 to
      June 2014
      132
      Which of the following is NOT typically found in a patient’s medical records?
      Salary
      An action NOT common to potential infant abduction is?
      Previous conflict with mother about infant’s care
      Security must be familiar with each?
      Special security procedures
      Healthcare employees should be familiar with what two provisions of the HIPAA
      law?
      Privacy and security rules
      A good report writer has three attributes represented by the letters ASK, the skills
      are?
      Attitude, skills, and knowledge
      Which of the following is NOT considered an abusive technique when interrogating
      a suspect?
      Giving Miranda warnings
      The profile of a typical infant abductor includes the following characteristics
      EXCEPT?
      Have a criminal history<\/p>\n\n\n\n

      IAHSS Advanced Pretest
      When responding to incidents involving violence, officers should?
      Only attempt a solo Intervention when an immediate life-threatening is present
      and intervention does not pose undue risk to the officer or others
      When an urgent call is received and little or no information is known, officer should
      do all of the following, except?
      Maintain radio silence
      What is the primary role of a security officer in crime prevention?
      Reduce the opportunity for a person to commit a crime
      Crime prevention is the anticipation, recognition, and Appraisal of a crime risk. It
      also involves what?
      Initiating some action to remove or reduce the risk
      What must be done about life safety deficiencies found in the hazard surveillance
      tour?
      Correct them immediately
      What is the purpose of crime analysis?
      Identify problems and develop strategies to reduce problems
      Which of the following is easier in more cost-efficient for an institution?
      Building in security systems during building design<\/p>\n\n\n\n

      One of security primary responsibilities after a critical incident is controlled, is to?
      Preserve the scene and gather evidence
      You have a pivotal role in advancing the professional standing of healthcare
      security and safety by?
      Adhering to the IAHSS code of ethics
      One way to overcome the image of an uncaring officer is to?
      Respond to service calls quickly
      Four legal elements are considered in determining negligence?
      Legal Duty, Breach of Duty, Proximate cause, and Damages or injury
      Employees should be aware of their surroundings and familiarize themselves with
      regular employees so they can question unknown persons. When faced with an
      unknown person, the employee should?
      Offer help and notify the supervisor of suspicious activity or an unsatisfactory reply
      The responsibility to seek out and take advantage of training opportunities belongs
      to the?
      Individual officer
      Healthcare facilities that provide __<\/strong> customer service motivate customers to tell
      others about these organizations
      Excellent
      Process improvements in customer service can be measured how
      All of the above (Benchmarking, Surveys, Monitoring performance,
      Service standards)
      <\/p>\n\n\n\n

      IAHSS Basic Officer Certification Q & A
      You cannot effectively patrol a facility unless you are:
      a. Are looking good
      b. Are prepared
      c. Are finished eating
      d. Have your radio
      Which organization requires the hospital to train forensic staff?
      a. Occupational Safety and Health Administration (OSHA)
      b. Environmental Protection Agency (EPA)
      c. The Joint Commission (TJC)
      d. National Fire and Protection Association (NFPA)
      Which of the following is a physical environment consideration, as defined by the
      Joint Commission?
      a. Staffing competency
      b. Medical records
      c. Life safety
      d. Patient privacy
      A protection order is designed to do what?
      a. Provide a legal mechanism to enforce no contact between victim and assailant
      b. Begin the process of reconciliation between victim and assailant
      c. Protect the physical wellbeing of the victim
      d. Both A and C
      Security officers face sanctions under criminal law if they violate the constitutional
      or civil rights of a party or engage in criminal acts. The sanctions are in which two
      areas?
      a. Constitutional and Civil Rights
      b. Judicial and Constitutional Rights
      c. Civil and Judicial Rights
      d. Civil and Personal Rights<\/p>\n\n\n\n

      Which answer best describes security’s role in a workplace violence program?
      a. Security is the sole department responsible for the workplace violence program
      b. Security has virtually no role in the workplace violence program
      c. Workplace violence programs are a partnership between security and many other
      healthcare disciplines
      d. State and federal governments dictate the role of security in workplace violence
      programs
      Which of the following best describe de-escalation techniques:
      a. Do not provide limits
      b. Do not spend time listening to the individual
      c. Use listening skills and respond in a way that shows empathy
      d. Both A and B
      Which of the following is NOT a valid assumption when developing a plan for
      response to a civil disturbance?
      a. Availability of adequate staffing may be affected
      b. Planning and coordination will be an ongoing activity
      c. Outside services such as transportation and deliveries will not be affected
      d. Needed response by police and fire may be delayed
      Who should handle any demonstrator action on public sidewalks or streets?
      a. Administration
      b. Security
      c. Facility personnel
      d. Local law enforcement
      During a disturbance, which of these is a critical action to be taken by the facility?
      a. Control access and validate all entering the building as necessary
      b. Lock all doors so no one can leave or enter
      c. Allow free access to building as if business as usual
      d. Validate those entering the building only<\/p>\n\n\n\n

      Which of these is an example of an internal event that could affect your medical
      center?
      a. Loss of electricity
      b. Major vehicle accident
      c. Severe weather
      d. Wild land fires
      Which of these is NOT a community planning partner regarding the healthcare
      organization’s emergency program?
      a. Health department
      b. Sheriff’s office
      c. Local fire department
      d. Local TV station
      Which of these does The Joint Commission deem a critical area of the emergency
      management plan?
      a. Communication
      b. Food
      c. Mortuary
      d. Decontamination
      Which of these are required in exercising the organization’s emergency
      management plan?
      a. Monthly testing
      b. Two exercises yearly
      c. An exercise with actual patients
      d. An exercise using a medical evacuation helicopter
      Which of these is an operational function of security officers during emergency
      situations?
      a. Patient treatment
      b. Crowd control
      c. Spokesperson to the media
      d. Initiation of facility evacuation<\/p>\n","protected":false},"excerpt":{"rendered":"

      IAHSS Complete Study Guide BUNDLE consisting of 6 (six) different types of exam questions and answers. IAHSS SUPERVISOR TESTWhat always stays constant regardless of where you work?ChangeWhat is the goal of managed care systems?To control costWhich category in the institutions organizational chart best describes line officers’position?EmployeeA cause of negligent action against a supervisor, as well […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[25],"tags":[],"class_list":["post-114701","post","type-post","status-publish","format-standard","hentry","category-exams-certification"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/114701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=114701"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/114701\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=114701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=114701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=114701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}