{"id":115739,"date":"2023-08-24T18:25:52","date_gmt":"2023-08-24T18:25:52","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=115739"},"modified":"2023-08-24T18:25:53","modified_gmt":"2023-08-24T18:25:53","slug":"test-bank-for-communication-in-nursing-8th-edition-julia-balzer-riley-all-chapters-1-30-full-complete-2022-2023","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/08\/24\/test-bank-for-communication-in-nursing-8th-edition-julia-balzer-riley-all-chapters-1-30-full-complete-2022-2023\/","title":{"rendered":"Test Bank for Communication in Nursing 8th Edition Julia Balzer Riley \/ All Chapters 1-30 \/ Full Complete 2022 &#8211; 2023"},"content":{"rendered":"\n<p>Communication in Nursing 8th Edition Julia Balzer Riley Test Bank<br>Balzer Riley: Communication in Nursing, 8<br>th Edition<br>Chapter 1: Responsible, Assertive, Caring Communication in Nursing<br>Test Bank<br>Multiple Choice<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Which statement describes the affective aspect of learning effective communication<br>strategies?<br>a. \u201cThe nurse should use clear, direct statements using objective words.\u201d<br>b. \u201cThe nurse uses body language that is congruent with the verbal message.\u201d<br>c. \u201cThe nurse believes that positive communication strategies build confidence.\u201d<br>d. \u201cThe nurse practices assertive and responsible communication strategies.\u201d<br>ANS: C<br>Learning involves three domains: the cognitive aspects (understanding and meaning),<br>affective aspects (feelings, values, and attitudes), and psychomotor aspects (physical<br>capability).Learning basic communication skills involves the cognitive domain; building<br>confidence through a belief in the value and impact of positive communication is the<br>affective domain; and putting skills into action is the psychomotor domain.DIF:<br>Comprehension REF: p. 13 TOP: Integrated Process: Communication and<br>Documentation MSC: Psychosocial Integrity<\/li>\n\n\n\n<li>The nurse manager asks the staff nurse to work an extra shift. Which response by the<br>staff nurse is assertive and based on rational beliefs?<br>a. \u201cI don\u2019t want you upset, so I will work extra.\u201d<br>b. \u201cWhy do I always have to cover extra shifts?\u201d<br>c. \u201cI am not able to work an extra shift.\u201d<br>d. \u201cIf you can\u2019t find anyone else, I will do it.\u201d<br>ANS: C<br>The staff nurse may turn down even a reasonable request; an assertive response avoids<br>irrational beliefs. Irrational beliefs occur as a result of being anxious about assertiveness<br>or focusing on possible negative outcomes.DIF: Analysis REF: p. 8 TOP: Integrated<br>Process: Communication and Documentation MSC: Safe and Effective Care<br>Environment: Management of Care<\/li>\n\n\n\n<li>A nurse manager offers a staff nurse a choice between working 8- or 12-hour shifts.<br>Which statement, if made by the staff nurse, is nonassertive and may result in a<br>frustrated response from the nurse manager?<br>a. \u201cI want to decide the shifts for all of the other staff nurses.\u201d<br>b. \u201cDo whatever you want. It doesn\u2019t really matter to me.\u201d<br>c. \u201cThank you for offering me a choice. I prefer 12-hour shifts.\u201d<br>d. \u201cYou will never be able to give me what I really want to work.\u201d<br>ANS: B<br>A statement that allows others to make decisions for a person is an example of a<br>nonassertive style of communication; the response of others to a nonassertive statement<br>may include disrespect, guilt, anger, or frustration. Statements that make choices for<br>others or that are accusations are examples of aggressive styles of communication; the<br>response of others to an aggressive statement may include hurt, defensiveness, or<br>humiliation. A statement that allows making one\u2019s own decisions is an example of<br>assertive style of communication; the response of others to an assertive statement may<br>include mutual respect.DIF: Analysis REF: p. 7 TOP: Integrated Process: Communication<br>and Documentation MSC: Safe and Effective Care Environment: Management of Care<\/li>\n\n\n\n<li>The nurse is providing care to a patient who was admitted with heart failure. The<br>patient has not been following the prescribed diet or taking the prescribed<br>medications. Which type of communication approach is most important for the nurse<br>to use with this patient to facilitate a change in self-care behavior?<br>a. Authoritative, honest, and outright communication<br>b. Assertive, responsible, and caring communication<br>c. Aggressive, sympathetic, and realistic communication<br>d. Positive, expert, and focused communication<br>ANS: B<br>Communication must be technically responsible, assertive, and caring to facilitate a<br>change in behavior.DIF: Knowledge\/Comprehension REF: p. 13 TOP: Integrated<br>Process: Communication and Documentation MSC: Psychosocial Integrity<\/li>\n\n\n\n<li>Which are examples of a nurse who is communicating responsibly? (Select all that<br>apply)<\/li>\n<\/ol>\n\n\n\n<p>a. The nurse uses profanity to respond to a client who is intoxicated and verbally<br>abusive.<br>b. The nurse helps a client talk to family members about discontinuing<br>chemotherapy.<br>c. The nurse uses interpersonal strategies to help a client develop methods of coping.<br>d. The nurse provides a client\u2019s health information to a close relative who is visiting.<br>e. The nurse listens carefully to the client\u2019s concern about inadequate pain relief.<br>ANS: B, C, E<br>A nurse who communicates responsibly will perform the role of a client advocate, will<br>consider the world of the client and the client\u2019s family, and will naturally focus on the<br>nursing process and problem-solving process. The nurse is responsible for maintaining<br>the professional conduct of the relationship. Examples of unprofessional conduct would<br>include breaching client confidentiality or verbally abusing a client.DIF: Application<br>REF: pp. 11-12 TOP: Integrated Process: Communication and Documentation MSC:<br>Psychosocial Integrity<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>According to Swanson\u2019s theory, there are five caring processes, one of which is<br>\u201cbeing with.\u201d Which of the responses by the nurse portrays an understanding of the<br>concept of \u201cbeing with\u201d a client?<br>a. The nurse charting in the room to spend more time with the client<br>b. The nurse wearing locator badge so you can quickly respond any time patient<br>would call front desk and ask to page you<br>c. The nurse requesting one-on-one nurse staffing<br>d. The nurse being emotionally present to the client<br>ANS: D<br>Caring is an essential ingredient in life and must characterize the nurse\u2013client<br>relationship\u2026. Consider Swanson\u2019s five caring processes (Swanson, 1993):1)<br>Maintaining belief\u2014sustaining faith in the capacity of others to transition and have<br>meaningful lives2) Knowing\u2014striving to understand events as they have meaning in the<br>life of the other3) Being with\u2014being emotionally present to the other4) Doing for\u2014<br>doing for others what they would do for themselves if possible5) Enabling\u2014facilitating<br>the capacity of others to care for themselves and family members (Tonges and Ray, 2011,<br>p. 375)DIF: Application REF: p. 11 TOP: Integrated Process: CaringMSC: Physiological<br>Integrity: Basic Care and Comfort<\/li>\n\n\n\n<li>According to Swanson\u2019s theory, there are five caring processes, one of which is<br>\u201cknowing.\u201d What are the other four?<br>a. Communication, assertiveness, responsibility, and caring<br>b. Maintaining belief, being with, doing for, and enabling<br>c. Understanding, action, information, and comfort<br>d. Maintaining belief, being with, enabling, and supporting<br>ANS: B<br>Caring is an essential ingredient in life and must characterize the nurse\u2013client<br>relationship\u2026. Consider Swanson\u2019s five caring processes (Swanson, 1993):1)<br>Maintaining belief\u2014sustaining faith in the capacity of others to transition and have<br>meaningful lives2) Knowing\u2014striving to understand events as they have meaning in the<br>life of the other3) Being with\u2014being emotionally present to the other4) Doing for\u2014<br>doing for others what they would do for themselves if possible5) Enabling\u2014facilitating<br>the capacity of others to care for themselves and family members (Tonges and Ray, 2011,<br>p. 375)DIF: Knowledge\/Comprehension REF: p. 6 TOP: Integrated Process: CaringMSC:<br>Safe and Effective Care Environment: Management of Care<\/li>\n\n\n\n<li>The charge nurse informs a staff nurse that it is her turn to float to another unit.<br>Which response by the staff nurse is aggressive?<br>a. \u201cI had such a bad experience last time. Please send another nurse instead of me.\u201d<br>b. \u201cI will miss working with you today, but I understand that it is my turn to float.\u201d<br>c. \u201cI will not survive on the other unit. The staff are always too busy to help me.\u201d<br>d. \u201cI will float, but you\u2019ll be sorry. You cannot handle emergencies without me.\u201d<br>ANS: D<br>An aggressive response is forceful and confrontational; the person using an aggressive<br>approach will place his or her needs first and respect for others is lacking. A nonassertive<br>response is apologetic; the person frequently puts himself or herself down. An assertive<br>response is clear, direct, confident, and honest.DIF: Analysis REF: p. 7 TOP: Integrated<br>Process: Communication and Documentation MSC: Safe and Effective Care<br>Environment: Management of Care<\/li>\n\n\n\n<li>A client has high blood pressure and needs to learn about a low-sodium diet. Which<br>question if asked by the client would be an indirect request for information?<br>a. \u201cHow should I prepare food without adding salt?\u201d<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Communication in Nursing 8th Edition Julia Balzer Riley Test BankBalzer Riley: Communication in Nursing, 8th EditionChapter 1: Responsible, Assertive, Caring Communication in NursingTest BankMultiple Choice a. The nurse uses profanity to respond to a client who is intoxicated and verballyabusive.b. The nurse helps a client talk to family members about discontinuingchemotherapy.c. The nurse uses interpersonal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[25],"tags":[],"class_list":["post-115739","post","type-post","status-publish","format-standard","hentry","category-exams-certification"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/115739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=115739"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/115739\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=115739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=115739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=115739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}