PGM Level 1 Facility Management Exam
:Facility Management 1
The process for developing a business plan starts before you establish the
goals you would like to achieve for the shop’s coming year. (T \/ F)
(Ans- True-they first must fully understand where business is now before
long term vision
Who should provide direction for creating the business plan at a golf
operation?
(Ans- PGA professionals
According to the Business Planning Model, a business plan should build on
and refine the operational plan. (T \/ F)
(Ans- True-usually updating or revisiting how business is defined
Long-range planning should initially assume an adversarial relationship
between neighboring facilities that directly compete with each other. (T \/ F).
(Ans- False
What is the usual business destination for long-range planning?
(Ans- 3-5 year plans that identify a future “destination” for a business;
includes long term goals and financial forecast to help business achieve its
vision
What is the most significant benefit of strategic business planning?
(Ans- gives the organization a competitive advantage and enables it to
successfully meet its objective<\/p>\n\n\n\n
Helping establish a starting point for goals, objectives, and related
strategies is an appropriate use of the SWOT analysis. (T \/ F)
(Ans- True-swot helps determine facility strengths, weaknesses,
opportunities, and threats\u2026helps establish a starting point for new goals,
objectives, and strategies
Financial forecasts should be based on historical data derived from a linear
trend analysis. (T \/ F)
(Ans- true
You are in the process of completing a business plan for the golf shop.
Initial forecasts of sales, expenses, and profit have been made. Past data
has been analyzed and important inside and outside factors have been
identified. What is the next step to be taken towards completing the plan?
(Ans- Monitor Performance-(the final stage of business planning)
A golf professional is purchasing a golf course. The business plan he
presented to his banker included his history of successfully operating
similar facilities, budget projections for the first five years under his
management, and objectives and strategies for reaching his goals. The
banker rejected his loan application because of missing information. What
important element is missing from the business plan?
(Ans- Define the business: facility’s purpose and direction including core
values, vision and mission; foundation of the entire business planning
process
A vision defines the short-term objectives that must be accomplished in the
upcoming year. (T \/ F)
(Ans- false- visions are long-range plans
A facility profile defines the overall culture of the business. (T \/ F)
(Ans- True- facility is the business assets, target markets, and customers<\/p>\n","protected":false},"excerpt":{"rendered":"
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