CEO of Airmethods – \u2714\u2714 Aaron Todd
President of DPL – \u2714\u2714 Wayne Sensor
Manager of Training – \u2714\u2714 Lisa Housler
How are breaks handled at DPL – \u2714\u2714 workforce will email your schedule,
(2)15min breaks & 30min lunch
how vacation time, sick time, and bereavement leave are handled and how they are
accrued & what happens if you exceed either one – \u2714\u2714 vacation is scheduled at
least 24hr advanced, sick time (asap), bereavement is 4 consecutive for current
immediate family member, 2 con\/days for extended family. Accural= 3.5hrs per
paycheck. Sick= 1.8hrs per paycheck. if you exceed sick hrs, they will use vacation
hrs.
What is the T:Drive and why is it important – \u2714\u2714 it is a resource drive\/folder.
Reference materials\/ information for all our hospitals protocols, etc
Understand the chain of command DPL – \u2714\u2714 PTF-PAC-OPERATIONS LEAD\u0002OPERATIONS SUPERVISOR- OPERATIONS MANAGER- OP DIRECTOR\u0002PRESIDENT
Understand the importance of customer service – \u2714\u2714 we are representing our
hospital
Understand the importance of logging out of instant messenger prior to logging in
to citrix – \u2714\u2714 you wont be able to open IM in citrix if its open on your main
desktop
Understand what information you can access on ULTIPRO – \u2714\u2714 payroll website,
changer address, password, direct deposit, etc
Be familiar with policies – \u2714\u2714 Attendance, Cell Phone, Gossip, Dress Code, Fire
Safety, Tornado Safety, On Call
Understand what HIPAA stands for and what it entails – \u2714\u2714 Health Information
Portability Accountability Act
Know what PHI is and understand that all documents with PHI must be shredded –
\u2714\u2714 Protected Health Information
Know the difference between and give an example of both Internal and External
customer – \u2714\u2714 Internal-air methods contracted entities, External- non air
methods entities (UNMC, Methodist)
Understand why its important to document each and every transfer request – \u2714\u2714
Legal document, provide analytics, supporting documents
Understand why all calls are on a recorded line – \u2714\u2714 For quality control and
training purposes, protect employees and hospitals, and legal record
Understand how to fill in the social security field in the database if you don’t have
proper information – \u2714\u2714 0000
Know how to fill in the DOB field if you don’t have the information for adult &
pediatric – \u2714\u2714 Adult 01\/01\/1990 pediatric 01\/01\/2000
Know and understand the EMTALA questions and why they are important – \u2714\u2714
The purpose of EMTALA, so that patients are not denied treatment (patient
dumping). Is this referral a medical emergency at this time. Does your facility have
the equipment to care for patient. What are you lacking
Know what is meant by the term dumping is the reference to transfer requests –
\u2714\u2714 When hospital transfer patients because they have no way of paying for
treatments
Understand that if you fail to ask the EMTALA questions what should you do –
\u2714\u2714 Call back and ask them
Know who can and can’t call in a transfer request for a patient – \u2714\u2714 Hospital
employees where patient is located can call TC. Patients, family members, friends
cannot call in TC<\/p>\n","protected":false},"excerpt":{"rendered":"
CEO of Airmethods – \u2714\u2714 Aaron ToddPresident of DPL – \u2714\u2714 Wayne SensorManager of Training – \u2714\u2714 Lisa HouslerHow are breaks handled at DPL – \u2714\u2714 workforce will email your schedule,(2)15min breaks & 30min lunchhow vacation time, sick time, and bereavement leave are handled and how they areaccrued & what happens if you exceed either […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[25],"tags":[],"class_list":["post-118865","post","type-post","status-publish","format-standard","hentry","category-exams-certification"],"_links":{"self":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/118865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/comments?post=118865"}],"version-history":[{"count":0,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/posts\/118865\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/media?parent=118865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/categories?post=118865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.learnexams.com\/blog\/wp-json\/wp\/v2\/tags?post=118865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}