{"id":119031,"date":"2023-09-08T18:19:01","date_gmt":"2023-09-08T18:19:01","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=119031"},"modified":"2023-09-08T18:19:04","modified_gmt":"2023-09-08T18:19:04","slug":"c182-introduction-to-it-wgu-pre-assessmentc182-introduction-to-it-all-module-quizzeswgu-c182-final-examwgu-c182-introduction-to-it-exam-study-guidec182-introduction-to-itwgu-c182-intro-to-it-prac","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/09\/08\/c182-introduction-to-it-wgu-pre-assessmentc182-introduction-to-it-all-module-quizzeswgu-c182-final-examwgu-c182-introduction-to-it-exam-study-guidec182-introduction-to-itwgu-c182-intro-to-it-prac\/","title":{"rendered":"C182 Introduction to IT WGU Pre-Assessment:C182 Introduction to IT All Module Quizzes:WGU C182 Final Exam:WGU C182 Introduction to IT Exam Study Guide:C182 Introduction to IT:WGU C182 Intro To IT Practice Test A:C182 Introduction to IT WGU Pre-Assessment"},"content":{"rendered":"\n

C182 Introduction to IT All Module
Quizzes
Which of the following is a role of IT personnel? Select all that apply.
a. Developing faster computer chips.
b. Repairing copy machines.
c. Processing data into information.
d. Installing, testing, and updating software.
(Module: IT as a Discipline)
(Ansa. Developing faster computer chips.
c. Processing data into information.
d. Installing, testing, and updating software.
For each of the following scenarios, indicate if the function described would
be appropriate for individuals who are part of an IT department. Select all
that apply.
a. Emily is working on a benefits analysis to justify the need for a new
server.
b. Leo is updating his profile located on the company website.
c. Maria is programming a new online form for the company, so they can
more quickly input sales data.
d. Aiko is testing a new network that is connecting the main office with
satellite offices in the area.
(Module: IT as a Discipline)
(Ansa. Emily is working on a benefits analysis to justify the need for a new
server.<\/p>\n\n\n\n

c. Maria is programming a new online form for the company, so they can
more quickly input sales data.
d. Aiko is testing a new network that is connecting the main office with
satellite offices in the area.
Which of the following employees would be considered IT personnel?
a. Jeff, who works in human resources screening electronic r\u00e9sum\u00e9s of
potential hires.
b. Maria, a computer programmer who debugs software issues for
company users.
c. Yuki, who writes text for client websites.
d. Nadir, who creates marketing plans based on aggregated company data.
(Module: IT as a Discipline)
(Ans- b. Maria, a computer programmer who debugs software issues for
company users.
Which of the description of duties below would be for a System
Administrator?
a. This individual is in charge of ensuring that the network is working
properly. Duties may include connecting devices using cable, configuring
individual employee computers, working with the network hardware, and
troubleshooting.
b. This individual has responsibility for developing new software
applications to improve the functionality of an organization’s information
technology.
c. This individual updates an organization’s computer hardware and
software, performs troubleshooting, and maintains the operating system of
a computer system.
d. This individual has responsibility for all aspects of an organization’s
databases and database management systems.
(Module: IT as a Discipline)<\/p>\n\n\n\n

(Ans- c. This individual updates an organization’s computer hardware and
software, performs troubleshooting, and maintains the operating system of
a computer system
Which of the following would NOT be the responsibility of the system
administrator?
a. Providing support to users.
b. Installing new hardware and software.
c. Creating new user accounts.
d. Answering e-mails from potential customers.
(Module: IT as a Discipline)
(Ans- d. Answering e-mails from potential customers.
Javier starts the day by checking his e-mails. Sandra in payroll would like
him to print a report detailing how much money has been spent on training
new employees. She would like a comparison of the training dollars spent
over the last five years. Javier spends the morning retrieving the
appropriate information from the database and e-mails a report to Sandra.
In the afternoon, Javier begins a performance analysis of the new database
management system that he installed last week. He also double-checks
that the old data has properly transferred to the new system. He then
develops a list of procedures for those who work under him so they can
also run performance analyses. Finally, he heads upstairs to the Chief
Operating Officer’s office to make a brief presentation on the new database
system and how it can be used most effectively.
Which of the following titles most fits Javier’s job?
a. Database Administrator.
b. Network Administrator.
c. Systems Administrator.
(Module: IT as a Discipline) (Ans- a. Database Administrator.<\/p>\n\n\n\n

Which of the following describes the duties of a web administrator?
a. Ensures firewalls are up to date and researches current security threats.
b. Duties include connecting devices on an organization’s network,
configuring individual machines to access the network, working with the
network hardware, and troubleshooting.
c. Designs databases, maintains databases, provides database access to
users, selects and supports database management systems.
d. Duties include maintaining and securing the web server. Also
responsible for troubleshooting the web server.
(Module: IT as a Discipline)
(Ans- d. Duties include maintaining and securing the web server. Also
responsible for troubleshooting the web server.
Which of the following describe the duties of a security administrator?
Select all that apply.
a. Keeps user account information up to date.
b. Ensures all users have passwords that are properly configured and align
with security policies.
c. Continually monitors the safety and security of the data stored on a
computer system.
d. Installs firewalls.
(Module: IT as a Discipline)
(Ansb. Ensures all users have passwords that are properly configured and align
with security policies.
c. Continually monitors the safety and security of the data stored on a
computer system.
d. Installs firewalls.<\/p>\n\n\n\n

C182 Introduction to IT WGU PreAssessment
What is the definition of information technology (IT)?
(Ans- It is the technology used to create, maintain, and make information
accessible.
Which IT position has the responsibility of working with routers and
switches?
(Ans- Network administrator.
In which generation were silicon chips first used in computers?
(Ans- Third generation.
Which low-level language corresponds one-to-one with assembly?
(Ans- Machine language
Which service allows users to use a software application installed on a
remote server?
(Ans- SaaS (Software as a Service)
What is one of IT’s roles in globalization?
(Ans- It allows companies to reach a wider customer base.<\/p>\n\n\n\n

Which category of computer has an external flat screen monitor, optical
disk drive, and a large capacity hard drive?
(Ans- Desktop
Which two software application packages would be classified as
productivity software?
(Ans- Word processor.
Spreadsheet program.
Which two computer peripherals are connected to the computer through a
port?
(Ans- External microphone.
USB flash drive.
Which term is defined as a collection of information used to support
management of an organization?
(Ans- Information System
A website logs the timestamp, location, and browser of every visitor. It then
aggregates this content into peak traffic times and days, minimum and
maximum hits for each country and region, and popularity of certain
browsers among visitors.
What is the timestamp considered in this scenario?
(Ans- Data<\/p>\n\n\n\n

WGU C182 Intro To IT Practice Test A
Marcus has a summer job working at a real estate agency. He is entering
client addresses into the company’s computer system. At which state of the
DIKW is Marcus working?
(Ans- Data
Which software is run automatically rather than by the end user
(Ans- System software
Which account is also referred to as root or superuser?
(Ans- The Administrator Account
Which of the following best describes a hierarchical database format?
(Ans- Data are modeled using parent-child relationships
Which of the following would NOT be the responsibility of the system
administrator?
(Ans- Answering e-mails from potential customers
Which of the following is an example of a relational database?
(Ans- A database containing student records with fields such as Student ID,
First Name, Last Name, Major, GPA that links to other databases in the
University’s system.
Which of the following describes the duties of a web administrator?
(Ans- Duties include maintaining and securing the web server. Also
responsible for troubleshooting the web server.
Which of the following statements accurately describe IT certifications?
(Ans- Earning an IT certificate indicates an IT professional has a thorough
background in a specific IT area.<\/p>\n\n\n\n

Which of the following is NOT an important characteristic of an IT
professional?
(Ans- Strong math background and programming skills
As a new sales manager, Sylvia is studying the historical and current sales
report numbers to determine the top three salespersons of the year. At
which stage of the DIKW hierarchy is Sylvia working?
(Ans- Knowledge
Which of the following statements describes the difference between
information systems and information technology?
(Ans- An information system does not have to use computer hardware or
software; whereas information technology requires the use of hardware and
software.
Which of the following statements best represents the relevant
characteristic of quality data?
(Ans- The data used applies to the question being answered.
Which of the following is\/are true of the IPOS cycle?
(Ans- Once words, numbers or images are entered, a computer processes
the data into usable information that can then be accessed to answer
questions or meet specific needs.
Which of the following is an accurate definition of a computer system?
(Ans- A computer system is a collection of hardware and software
components that work together to meet the needs of the user.
Which of the following would NOT be considered hardware?
(Ans- Word processor.<\/p>\n\n\n\n

C182 Introduction to IT: Questions &
Answers
Assembly and machine language are examples of which type of
programming language?
(Ans- These are examples of low-level programming languages<\/em>.
JavaScript, Python, PHP, and JSP are examples of what type of
programming language?
(Ans- These are examples of scripting languages<\/em>.
BASIC, C, C++, FORTRAN, and LISP are examples of which kind of
programming language?
(Ans- These are known as high-level programming languages<\/em>.
A system comprised of different parts working together to accomplish a
goal is known as what?
(Ans- This loosely defines Information Technology.<\/em>
Maintaining computer systems, installing hardware\/software, configuring
OSs, and performing some scripting are the roles of which type of
administrator?
(Ans- These are typically some of the roles associated with a Systems Administrator<\/em>.
Running wire, working with network hardware, configuring machines for
network communication, and troubleshooting the network are roles of which
type of administrator?
(Ans- These are typically some of the roles associated with a Network Administrator<\/em>.
Designing, developing, and supporting DBMSs (Database Management
Systems) are roles of which type of administrator?<\/p>\n\n\n\n

(Ans- These are typically some of the roles associated with a Database Administrator<\/em>.
Installing, configuring, and administering firewall security are some of the
roles of which type of administrator?
(Ans- These are typically some of the roles associated with a Security Administrator<\/em>.
Installing, configuring, maintaining, securing, and troubleshooting web
servers are the roles of which type of administrator? These admins may be
referred to as a “webmaster” and may or may not be responsible for the
server hardware.
(Ans- These are typically the roles associated with a Web Administrator<\/em>.
What are some skills desired for IT personnel?
(Ans- Troubleshooting\/problem-solving, knowledge of operating systems,
system level programming (scripting), system security, hardware.
Information can be defined as data.
(Ans- Processed
Is data more or less structured than information?
(Ans- Data is less structured than information.
_<\/em><\/strong><\/em><\/strong> is the output of some process.
(Ans- Information
What does DIKW refer to?
(Ans- Data -> Information -> Knowledge -> Wisdom
What is the difference between information and data?
(Ans- Data consists of raw inputs, whereas information consists of data that
has been processed into more useful material.<\/p>\n\n\n\n

A set of tools, such as computer hardware & software, and the people that
use these tools in order to manipulate data to obtain information describes
what?
(Ans- This is an Information System<\/em>.
What 5 characteristics does quality data<\/em> consist of?
(Ans- Relevant – timely – thorough – accurate – reliable
What does IPO<\/em> \/ IPO+S<\/em> refer to?
(Ans- Input – Processing – Output – Storage
What four operations does a computer perform?
(Ans- IPO \/ IPO+S – Input – Processing – Output – Storage
The physical components of the computer are referred to as what?
(Ans- The physical components of the computer are referred to as
hardware<\/em>.
Programs and other operating information used by the computer is known
as what?
(Ans- Software
A collection of computers and resources connected by various media to
enable communication with each other refers to what in a computer
system?
(Ans- A computer network<\/em>.
The people who use the computer system are known as what?
(Ans- Users
What is a network protocol?
(Ans- A standard set of rules used to determine how networks
communicate with each other.<\/p>\n\n\n\n

What is the most common network protocol?
(Ans- TCP\/IP
What are the 4 main components of a computer system?
(Ans- CPU – memory – input\/output (I\/O) – bus
The hardware in a computer that executes instructions and commands the
computer components is known as what?
(Ans- This is the Central Processing Unit<\/em> (CPU).
What contains peripheral devices (mouse, keyboard, monitor, etc) used for
input, output, and long-term storage?
(Ans- The I\/O system<\/em>.
What stores programs being executed and the data that the programs use?
(Ans- Computer memory (RAM)
The component on the motherboard that consists of several wires and
allows hardware to communicate with other hardware on the motherboard.
(Ans- The system bus<\/em>.
The main circuit board which houses the CPU, memory chips, and
expansion cards in any computer.
(Ans- The motherboard<\/em>.
The device used for long-term storage that saves data even when the
computer is shut down.
(Ans- The hard drive<\/em>.
A video card or wireless network card may be located in an
___<\/em><\/strong><\/em><\/strong> slot.
(Ans- Expansion
A CPU consists of what two parts?
(Ans- The ALU (arithmetic logic unit) and the CU (control unit).<\/p>\n\n\n\n

WGU C182 Intro to IT: Pre-Assessment
What is the definition of information technology?
It is a system of dependent parts working separately to accomplish
information goals
It is a system indirectly used to support and improve particular aspects of a
department
It is the technology used to create data, configure servers, and construct
buildings
It is the technology used to create, maintain and make information
accessible
(Ans- It is the technology used to create, maintain and make information
accessible
Which IT position has the responsibility of working with routers and
switches?
Network administrator
Systems administrator
Database administrator
Website administrator
(Ans- Network Administrator
In which generation were silicon chips first used in computers?
First generation<\/p>\n\n\n\n

Second generation
Third generation
Fourth generation
(Ans- Third generation
Which low-level language corresponds one-to-one with assembly?
Translator language
Machine language
Compiler language
Programming language
(Ans- machine language
What is a cloud model that delivers third-party software such as email or
games through the internet?
LaaS
SaaS
RFID
PaaS
(Ans- SaaS
What is one of IT’s roles in globalization?
It provides support for JIT manufacturing.
It allows companies to achieve ISO 9001:2008 certification.<\/p>\n\n\n\n

It provides tax havens for companies.
t allows companies to reach a wider customer base.
(Ans- It allows companies to reach a wider customer base
Which category of computer has an external flat screen monitor, optical
disk drive, and a large capacity hard drive?
Handheld
Laptop
Desktop
Mainframe
(Ans- Desktop
Which two software application packages would be classified as
productivity software? Choose 2 answers
E-mail
Word Processor
Spreadsheet program
FTP client
(Ans- Word processor and spreadsheet program
Which two computer peripherals are connected to the computer through a
port? Choose 2 answers
DVD<\/p>\n\n\n\n

WGU C182 Introduction to IT Exam
Study Guide
Information Technology
(Ans- The technology used in creating, maintaining, and making
information accessible.
IT Professional Roles
(Ans- Administration and Support
System Administrator
(Ans- Maintains all aspects of the system including hardware, software, and
programming.
Network Administrator
(Ans- In charge of all aspects of the computer network
Database Administrator
(Ans- Focuses on the design, development, and support of database
management systems (DBMSs).
Security Administrator
(Ans- Installs, configures, and administers firewall security to protect
systems and proactively work to stop intrusions.
Web Administrator
(Ans- Installs, configures, maintains, secures, and troubleshoots web
severs.
Support IT Professionals
(Ans- Help desk and training.<\/p>\n\n\n\n

Information
(Ans- Processed data.
DIKW Hierarchy
(Ans- Defines the transition of data to information from knowledge to
wisdom. (Data Information Knowledge Wisdom)
Data in DIKW
(Ans- The input directly received by the user (or computer). It is generally
not usable until it has been converted into a relevant form.
Information in DIKW
(Ans- Having been inferred from data; one or more processes have been
applied to the data to transform it into a more useful form.
Knowledge in DIKW
(Ans- Information that has been put to use; information placed into a
context. Refined information such that the user of the knowledge is able to
call forth only relevant portions of information when needed.
Wisdom in DIKW
(Ans- Provides a social setting to knowledge; an understanding of the
“why”. Can only come by having both knowledge and experience.
Information Systems
(Ans- A collection of data and information used to support the management
of an organization. Also refers to the technical components and human
resources that enable the assembly, storage, and processing of data and
the delivery of information. This has existed for a lot longer than computers.
Characteristics of Quality Data
(Ans- Relevance – the data being used must apply directly to the decision
being made
Timely – data must be efficient and must be provided in a timely manner<\/p>\n\n\n\n

Thorough – the data must be complete
Accurate – data should be captured only once, where possible and should
be captured as close to the point of activity as possible.
Reliable – data should reflect stable and consistent data collection
processes across collections points and over time
IPOS
(Ans- The Input-Procession-Output-Storage Cycle
Input
(Ans- Raw data is entered by the user.
Processing
(Ans- Raw data is organized or structured for usefulness.
Output
(Ans- Information is output so user can see results.
Storage
(Ans- Processed information is stored for permanent record.
Computer System
(Ans- A collection of components that work together to meet the needs of
the user; typically categorized as either hardware, software, networks, or
users.
Hardware
(Ans- Physical components of a computer system which include the
system unit and its components and peripheral devices; tangible aspects of
the computer.<\/p>\n\n\n\n

WGU C182 Final Exam Study Questions
& Answers
What network always has two hops?
(Ans- A Star network.
What is IT?
(Ans- It consists of hardware, software and the users of technology
How does IT support the business?
(Ans- communication, both internal and external, sharing of resources,
facilitating the integration of departments, management of information,
securing company and employee information, and ensuring that the
organization runs according to ethical practices.
What is a system?
(Ans- A combination of independent parts all working together to
accomplish a certain goal
What are the core components of IT?
(Ans- Hardware, software, and users
What is IT?
(Ans- Technology used in creating, maintaining, and making information
accessible
Who are considered to be personnel in IT?
(Ans- Network engineers, computer scientists and administrators
Part of the definition of IT? Does it enable the processing of data?
(Ans- True<\/p>\n\n\n\n

Part of the definition of IT? The people who supply and support the use of
Information Technology in organizations.
(Ans- True
Part of the definition of IT? Analyze profit and loss data and information for
businesses.
(Ans- False
Part of the definition of IT? Software, data, and computer networks
(Ans- True
Does IT include Stand-alone TV monitors and computer desks?
(Ans- No
Does IT include Computer networks and IT personnel?
(Ans- Yes
What is an administrator?
(Ans- Someone who is in charge of some portion of the IT infrastructure
What is system administration?
(Ans- The process of maintaining the operating system of a computer
system
What is a device driver?
(Ans- A program designed to control a particular device connected to the
computer, such as the printer
What does an Administrator do?
(Ans- Administer the computers in an organization; install software;
modify\/update operating system; create accounts; train users; secure
system; troubleshoot system; add hardware.<\/p>\n\n\n\n

What does a Network Administrator do?
(Ans- They are the person responsible for installation, configuration,
maintenance, securing, and troubleshooting of the computer network
What does a Database Administrator do?
(Ans- They are an IT person whose job is to manage the database
management system and database(s), and whose duties include software
installation, security of data, creation of accounts to access the database,
and configuring the database to be accessible over network.
What does a Security Administrator do?
(Ans- They must stay informed of the many different types of attacks, such
as denial of service attacks on web servers, IP spoofing to intercept
messages, and buffer overflow.
What does a Web Administrator do?
(Ans- They must install, configure, maintain, secure, and troubleshoot the
web serve
What types of training do IT personnel provide?
(Ans- Training and help desk support
What responsibilities does an IT trainer have?
(Ans- Teaching new and current users how to use the IT infrastructure.
This may include such simple things as logging into the computer system,
setting up printers, accessing shared files, and perhaps training employees
in how to use work-related software. They may also create documentation,
helpful websites, and even audiovisual demos, or lead group or
individualized training sessions
What responsibilities does an IT help desk person have?
(Ans- They might simply act as a switchboard, routing the problem to the
proper IT person. In other cases, the help desk person can solve the
problem directly, often over the phone but sometimes by e-mail or in
person.<\/p>\n\n\n\n

How does an IT degree differ from a Computer Science degree?
(Ans- An IT degree usually requires less math and fewer programming
skills
What are the most important skills for an IT professional?
(Ans- Troubleshooting and code writing skills
Is communication a skill that an IT professional should have?
(Ans- Yes
What are some other skills that an IT professional should have?
(AnsEnjoy playing around with the computer.
Enjoy learning on your own.
Enjoy technology.
Enjoy troubleshooting.
Enjoy communicating with others.
What is the DIKW Hierarchy?
(Ans- Data, Information, Knowledge, Wisdom
What is Data in the DIKW hierarchy?
(Ans- It is the input directly received by the human (or computer). The
starting point for your task.
What is Information in the DIKW hierarchy?
(Ans- It is often defined in the hierarchy as meaning that the data have had
one or more processes applied to the data to transform it into a more useful
form. The processing of your data.
What is Knowledge in the DIKW hierarchy?
(Ans- It is sometimes defined as information that has been put to use or a
synthesis of several different sources of information. One way to think of
knowledge is that it is information placed into a context, perhaps the result<\/p>\n","protected":false},"excerpt":{"rendered":"

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