{"id":119486,"date":"2023-09-10T19:14:49","date_gmt":"2023-09-10T19:14:49","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=119486"},"modified":"2023-09-10T19:14:51","modified_gmt":"2023-09-10T19:14:51","slug":"concepts-in-marketing-sales-and-customer-contact-d077-exam-questions-and-answers-latest-update-2023-verified-answers","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/09\/10\/concepts-in-marketing-sales-and-customer-contact-d077-exam-questions-and-answers-latest-update-2023-verified-answers\/","title":{"rendered":"Concepts in Marketing, Sales, and Customer Contact &#8211; D077 Exam Questions and Answers (Latest Update 2023) Verified Answers"},"content":{"rendered":"\n<p>Concepts in Marketing, Sales, and Customer Contact &#8211;<br>D077 Exam Questions and Answers (Latest Update<br>2023) Verified Answers<br>A marketing experiment where two variants of a campaign are<br>tested to see which one is most effective &#8211; Correct Answers<br>\u2705A\/B testing<br>Style of handling conflict focused on empathy over self-interest<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correct Answers \u2705Accommodation<br>Using social styles to customize a sales approach to the specific<br>customer &#8211; Correct Answers \u2705Adaptive selling<br>Cooperation between levels of a distribution channel where<br>one member sets the terms due to its size and influence &#8211;<br>Correct Answers \u2705Administered Vertical Marketing System<br>Paid form of nonpersonal promotion &#8211; Correct Answers<br>\u2705Advertising<\/li>\n<\/ul>\n\n\n\n<p>Concepts in Marketing, Sales, and Customer Contact &#8211;<br>D077 Exam Questions and Answers (Latest Update<br>2023) Verified Answers<br>People with this social style want to know &#8220;why&#8221; &#8211; Correct<br>Answers \u2705Amiable<br>People with this social style want to know &#8220;how&#8221; &#8211; Correct<br>Answers \u2705Analytical<br>Intelligent machines (computers) capable of learning and<br>interacting &#8211; Correct Answers \u2705artificial intelligence<br>Positive, negative, or ambivalent evaluation of people, objects,<br>event, activities, ideas, or anything else in the environment &#8211;<br>Correct Answers \u2705Attitudes<br>Characteristics that define a product and will influence the<br>customer&#8217;s purchase decision &#8211; Correct Answers \u2705Attributes<\/p>\n\n\n\n<p>Concepts in Marketing, Sales, and Customer Contact &#8211;<br>D077 Exam Questions and Answers (Latest Update<br>2023) Verified Answers<br>Style of handling conflict with little empathy or self-interest &#8211;<br>Correct Answers \u2705Avoidance<br>Sales to another company that consumes the product or<br>services as part of operating the business or uses the product in<br>the assembly of the final product it sells to consumers &#8211; Correct<br>Answers \u2705B2B sales<br>Fraudulent practice where an advertised product is unavailable<br>so a customer is guided to a more expensive one &#8211; Correct<br>Answers \u2705Bait and switch<br>The fourth phase in the negotiation process, where the parties<br>seek an agreement &#8211; Correct Answers \u2705Bargaining<\/p>\n\n\n\n<p>Concepts in Marketing, Sales, and Customer Contact &#8211;<br>D077 Exam Questions and Answers (Latest Update<br>2023) Verified Answers<br>One of Porter&#8217;s Five Forces\u2014the power of customers to drive<br>down prices if supply exceeds demand &#8211; Correct Answers<br>\u2705Bargaining power of buyers<br>One of Porter&#8217;s Five Forces\u2014the power of suppliers when there<br>are few alternative sources for the products&#8217; components &#8211;<br>Correct Answers \u2705Bargaining power of suppliers<br>Planning tool which uses a quadrant to map the strategic<br>position of a business brand based on the brand&#8217;s market share<br>and the market&#8217;s growth potential &#8211; Correct Answers \u2705BCG<br>Matrix<br>Primary marketing research technique involving formal or<br>informal observation of customers and noncustomers &#8211; Correct<br>Answers \u2705behavioral observation<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concepts in Marketing, Sales, and Customer Contact &#8211;D077 Exam Questions and Answers (Latest Update2023) Verified AnswersA marketing experiment where two variants of a campaign aretested to see which one is most effective &#8211; Correct Answers\u2705A\/B testingStyle of handling conflict focused on empathy over self-interest Concepts in Marketing, Sales, and Customer Contact &#8211;D077 Exam Questions and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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