{"id":119908,"date":"2023-09-16T19:11:47","date_gmt":"2023-09-16T19:11:47","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=119908"},"modified":"2023-09-16T19:11:50","modified_gmt":"2023-09-16T19:11:50","slug":"uhc-certification-examsuhc-ethics-and-compliance-certificationunited-health-care-insurance-latest-2023-2024-updates-bundled-together-actual-questions-and-verified-answers-a-grade","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/09\/16\/uhc-certification-examsuhc-ethics-and-compliance-certificationunited-health-care-insurance-latest-2023-2024-updates-bundled-together-actual-questions-and-verified-answers-a-grade\/","title":{"rendered":"UHC Certification Exams,UHC Ethics and Compliance Certification,United Health Care Insurance (Latest 2023\/2024 UPDATES BUNDLED TOGETHER) | Actual Questions and Verified Answers| A+ Grade"},"content":{"rendered":"\n<p>UHC: United Healthcare \u2013 Ethics and<br>Compliance Exam V1| Real Questions and<br>Verified Answers (NEW 2023-2024) |A+<br>GRADE<br>QUESTION<br>When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the<br>following must an agent do?<br>Answer:<br>Provide current marketing materials that have been approved by CMS and UnitedHealthcare.<br>QUESTION<br>What is the definition of Waste?<br>Answer:<br>NOT<strong>*<\/strong> Waste includes any practice that results in the provision of services that are not<br>medically necessary.<br>QUESTION<br>Which of the issues below are examples of Fraud, Waste and\/or Abuse? (Select 3)<br>Answer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Falsifying signatures or medical records.<\/li>\n\n\n\n<li>The pharmacy splits the original prescription to receive additional dispensing fees.<\/li>\n\n\n\n<li>Using another person&#8217;s medical insurance information to obtain prescriptions.<br>QUESTION<br>Which of the following materials is an agent NOT permitted to display and\/or distribute at a<br>marketing\/sales event?<\/li>\n<\/ul>\n\n\n\n<p>Answer:<br>5-dollar gift cards to an in-network pharmacy.<br>QUESTION<br>Rina, a consumer, has requested an appointment with Connor, an agent, to discuss DSNPs. Prior<br>to the appointment Rina completed a Scope of Appointment (SOA) form. On the day of the<br>appointment, Rina brings her friend Shelley, who is Medicare-eligible, to the meeting. Shelley<br>also wants to talk about DSNPs. What should Connor do when he sees both Rina and Shelley at<br>the appointment?<br>Answer:<br>Ask Shelley to complete an SOA before the start of the meeting.<br>QUESTION<br>Educational events allow for which of the following to occur?<br>Answer:<br>Provide objective information about the Medicare program and\/or health improvement and<br>wellness.<br>QUESTION<br>Agent Bryan wants to grow his book of business. Which of the following lead generating<br>activities is NOT compliant?<br>Answer:<br>At each appointment he asks the consumer for the name and phone number of at least one<br>acquaintance who is 65 or older and calls the referred individual.<br>QUESTION<br>Which of the following is not considered unsolicited contact with a Medicare eligible consumer<br>according to CMS regulations and UnitedHealthcare&#8217;s rules, policies, and procedures?<br>Answer:<\/p>\n\n\n\n<p>UHC: United Healthcare \u2013 Ethics and<br>Compliance Exam V2| Real Questions and<br>Verified Answers (NEW 2023-2024) |A+<br>GRADE<br>QUESTION<br>Select the option that describes the coverage combinations a member can be enrolled in at the<br>same time.<br>MA-Only PFFS plan and a stand-alone PDP<br>MA-Only non-PFFS plan and a stand-alone PDP<br>Medicare Supplement plan and MA-PD plan<br>Answer:<br>Medicare Supplement plan and MA-PD plan &#8211; WRONG<br>QUESTION<br>In which situation will a member be involuntarily disenrolled from their MA plan?<br>The member lost entitlement to either Medicare Part A or Part B.<br>The member did not pay plan premiums on a timely basis.<br>The member engaged in disruptive behavior.<br>Premiums are not paid on a timely basis.<br>Answer:<br>The member lost entitlement to either Medicare Part A or Part B.<br>QUESTION<br>Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private Fee-for-Service (PFFS)<br>Plan. The plan is suitable for her needs and service area. She has decided she wants to add<br>prescription drug coverage. Which option is available to Rosanna (assuming she is in a valid<br>election period)?<br>Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone PDP.<br>Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare Advantage<br>Prescription Drug (MA-PD) plan.<\/p>\n\n\n\n<p>Rosanna could disenroll from her MA-Only PFFS plan and enroll in an MA-Only HMO plan and<br>a stand-alone PDP.<br>Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare Supplement<br>Plan.<br>Answer:<br>Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare Advantage<br>Prescription Drug (MA-PD) plan. &#8211; WRONG<br>Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone PDP &#8211;<br>CORRECT<br>QUESTION<br>In what product should agents enroll consumers?<br>A product that meets the sales goal of the Centers for Medicare and Medicaid Services,<br>UnitedHealthcare and the Social Security Administration.<br>A product that provides a financial advantage to a network of providers.<br>A product that meets the interest the agent has in the transaction, for example commissions<br>received for the sale.<br>A product that is suitable for the consumer&#8217;s needs, goals and financial resources.<br>Answer:<br>A product that is suitable for the consumer&#8217;s needs, goals and financial resources.<br>QUESTION<br>Why must an agent present accurate, complete, and factual plan information to consumers?<br>(Select 3)<br>To help avoid confusing the consumer<br>To help the consumer focus on plan-specific information, such as benefits and costs<br>To help the consumer gain confidence in the agent&#8217;s expertise<br>To help avoid misunderstandings<br>Answer:<br>To help avoid confusing the consumer<br>To help the consumer focus on plan-specific information, such as benefits and costs<br>To help avoid misunderstandings<\/p>\n\n\n\n<p>QUESTION<br>Which statement about discussing benefits with the consumer before an enrollment is true?<br>The agent does not need to cover any benefits, provided the Summary of Benefits is emailed to<br>the consumer.<br>The agent does not need to disclose the monthly premium.<br>The agent only needs to review benefits in which the consumer is interested.<br>The agent must explain any provider and\/or pharmacy network limitations.<br>Answer:<br>The agent only needs to review benefits in which the consumer is interested. &#8211; WRONG<br>QUESTION<br>Whose email address may the agent enter into the applicant information section of the LEAN<br>enrollment application?<br>Answer:<br>Only the Consumer&#8217;s email<br>QUESTION<br>When must the Scope of Appointment be obtained from the consumer for an in-person or<br>telephonic sales presentation (unless an exception applies)?<br>No less than 48 hours before the marketing appointment<br>Anytime during the marketing appointment<br>When the marketing appointment has concluded<br>Before the start of a marketing appointment<br>Answer:<br>No less than 48 hours before the marketing appointment<br>QUESTION<br>What happens on the plan effective date when a member enrolled in a Medicare Supplement<br>Insurance Plan and stand-alone PDP enrolls in a Medicare Advantage plan that includes drug<br>coverage?<br>Automatic disenrollment from the Medicare Supplement Insurance Plan and the stand-alone<br>PDP.<\/p>\n\n\n\n<p>UHC Ethics and Compliance Certification<br>Exam| Questions and Verified Answers| A+<br>Graded (2023\/2024 Update)<br>QUESTION<br>In leu of a SOA form, agents must announce the products that will be presented at the formal or<br>informal marketing\/sales event<br>Answer:<br>agents may obtain an SOA for future face to face or telephonic appointments if the consumer<br>requests the future appointment at the marketing\/sales event<br>QUESTION<br>when conducting face to face or telephonic appointments to present MA and or PDP plans, the<br>agent MUST<br>Answer:<br>1) obtain a signed SOA from the consumer prior to the start of the appointment<br>2) obtain a new SOA when the consumer or agent requests to discuss a health related product not<br>identified on the original SOA. once obtained, the new product may be discussed<br>QUESTION<br>SOAs must be submitted how?<br>Answer:<br>via fax or emailed within 2 business days following the scheduled appointment<br>QUESTION<br>contracted agents using the generic SOA form must also include<br>Answer:<\/p>\n\n\n\n<p>the corresponding fax coversheet<br>QUESTION<br>medicare marking guidelines prohibit marketing non-healh related products (annuities, life<br>insurance, LT disability\/disability plans) when presenting what to a consumer?<br>Answer:<br>MA plan or PDP plas<br>THIS IS CONSIDERED CROSS-SELLING AND IS PROHIBITED<br>QUESTION<br>SCARE TACTICS ARE<br>Answer:<br>PROHIBITED<br>QUESTION<br>what is an authorized representitive?<br>Answer:<br>is a person who is authorized under state law to complete the enrollment application, make health<br>care decisions on behalf of the consumer and is authorized to receive health care related on<br>his\/her behalf<br>QUESTION<br>in order to determine if a POA or authorized representitive is needed when enrolling a consumer,<br>the agent MUST___?<br>Answer:<br>consider the consumers mental and physical ability to enroll themselves<\/p>\n\n\n\n<p>QUESTION<br>if a consumer appears to have either a physical and or mental challenges that may impede their<br>ability to enroll themselves in a plan, you must ask if they have a <strong><em>_ or <\/em><\/strong><em>?<br>Answer:<br>POA or authorized representitive<br>QUESTION<br>a person assisting, including an agent cannot sign the enrollment application on behalf of the<br>Answer:<br>consumer.<br>only the consumer, POA, or authorized representative can sign the enrollment application<br>QUESTION<br>agents can offer promotional gifts to attendees of any event type as long as such gifts are of<br>nominal retail value. nominal value is any item <strong><em>_<\/em> or less Answer: $15 or less QUESTION the combined value of all giveaway items including food, must not exceed___<\/strong><\/em> per consumer<br>Answer:<br>$15<br>QUESTION<br>What types of gifts are prohibited regardless of the amount?<\/p>\n\n\n\n<p>Answer:<br>cash, gift certificates, gift cards, monetary rebates, as well as charitable contributions made on<br>behalf of the consumers\/members<br>QUESTION<br>you must state that accepting a gift or prize does not obligate a consumer to<br>Answer:<br>enroll<br>QUESTION<br>when providing gifts, you must offer to<br>Answer:<br>all persons whether or not they&#8217;re eigible for medicare<br>QUESTION<br>giving gifts to solicit business is<br>Answer:<br>prohibited<br>QUESTION<br>what is the real on meals for sales\/marketing events?<br>Answer:<br>it is prohibited including personal and individual marketing appointments<br>QUESTION<br>agents may serve light refreshments providing the items cannot be combined to equal a<\/p>\n\n\n\n<p>2023\/2024 UHC Certification Exam| Real<br>Questions and Verified Answers| A+ Grade<br>QUESTION<br>A consumer may have to pay a Late Enrollment Penalty (LEP) if they did NOT enroll in a<br>Medicare Advantage plan with Part D benefits or stand-alone prescription drug plan when they<br>were first eligible for Medicare Parts A and\/or B or went without creditable prescription drug<br>coverage for <strong><em><strong><em>__<\/em><\/strong><\/em><\/strong>.<br>Answer:<br>63 or more continuous days<br>QUESTION<br>Through which means is financial assistance offered to a consumer who qualifies for Low<br>Income Subsidy for their part of Medicare Part D costs?<br>Answer:<br>Through subsidies such as lower or no monthly plan premiums and lower or no copayments<br>QUESTION<br>Which of the following lists drug tiers from least expensive cost share to most expensive cost<br>share?<br>Answer:<br>Preferred Generics, Generics, Preferred Brand (and some higher-cost generics), Non-Preferred<br>Drug (and some higher-cost generics), Specialty<br>QUESTION<br>Which of the following is NOT true about the Medicare Access and CHIP Reauthorization Act<br>of 2015 (MACRA) impact to Plans C and F?<br>Answer:<\/p>\n\n\n\n<p>Consumers already enrolled in Plans C or F are required to change plans.<br>QUESTION<br>Which statement is true about medicare supplements?<br>Answer:<br>Insured members have the freedom to choose any doctor who accepts Medicare patients.<br>QUESTION<br>Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective on July 1.<br>Using her Initial Election Period (IEP), when can she submit an application for a Medicare<br>Advantage or Prescription Drug plan?<br>Answer:<br>April 1 through October 31<br>QUESTION<br>Annual Election Period (AEP) is a time when. . .<br>Answer:<br>Consumers can elect to switch to a different plan or join a Medicare Advantage plan or<br>Prescription Drug Plan.<br>QUESTION<br>Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been<br>presenting. Which statement is correct?<br>Answer:<br>Mrs. Violet can access the Star Rating for a plan on Medicare.gov or in the Enrollment Guide.<br>QUESTION<\/p>\n\n\n\n<p>In which of the following situations can telephonic contact be made with a Medicare eligible<br>consumer?<br>Answer:<br>When the consumer consented to be contacted for sales activities and the permission has not yet<br>expired.<br>QUESTION<br>Which statement is true about discussing benefits with the consumer before an enrollment?<br>Answer:<br>The agent must accurately and completely disclose any benefits discussed.<br>QUESTION<br>When completing an enrollment application in LEAN, why is an agent prohibited from entering<br>his or her own email address in a field available for the consumer&#8217;s email address?<br>Answer:<br>The consumer\/member would not receive plan related correspondence intended for him\/her.<br>QUESTION<br>The <strong><em>__<\/em><\/strong> ensures that when consumers provide their verbal agreement during the<br>telephonic enrollment, they acknowledge and understand they are actually enrolling, in which<br>plan they are enrolling, as well as the standard disclosures.<br>Answer:<br>Statement of Understanding<br>QUESTION<br>What is Scope of Appointment?<br>Answer:<\/p>\n\n\n\n<p>United Health Care Insurance Exam|<br>Questions and Verified Answers| Grade A<br>(2023\/2024 New Update)<br>QUESTION<br>Do consumers have to be an AARP member to enroll in an AARP-branded plan with<br>UnitedHealthcare?<br>Answer:<br>Yes, if the consumer is enrolling in a Medicare Supplement Plan<br>QUESTION<br>How many status levels are in the Authorized to Offer Program?<br>Answer:<br>2<br>QUESTION<br>According to AARP, there are how many individual AARP members?<br>Answer:<br>Nearly 37 million<br>QUESTION<br>Which of the following statements about AARP are TRUE? (Select 2)<br>Answer:<br>The AARP motto is to serve, not be served<br>AARP advocates for the 50+ population in congress for legislation to lower medical costs<\/p>\n\n\n\n<p>QUESTION<br>Which of the following is TRUE about the production requirement for the Authorized to Offer<br>Elite status?<br>Answer:<br>Each calendar year, agents need to have at least 30 commission-eligible, accepted, and paid<br>AARP Medicare Supplement Plan and\/or Medicare Select Plan sales or retain a book of business<br>of 150 or more active members<br>QUESTION<br>The value proposition for the AARP brand is seen in what kinds of benefits for the members?<br>(Select 3)<br>Answer:<br>Quality of products offered<br>Security and reputation of the AARP name<br>Efforts to improve the lives of members.<br>QUESTION<br>Which AARP-branded Medicare products does UnitedHealthcare offer? (Select 3)<br>Answer:<br>Medicare Supplement Plans<br>Medicare Advantage Plans<br>Prescription Drug Plans<br>QUESTION<br>The three types of Special Needs Plans are:<\/p>\n\n\n\n<p>Answer:<br>1)Dual<br>2)Chronic Condition<br>3)Institutional\/Institutional-Equivalent<br>QUESTION<br>Which statement is true about how the loss of Medicaid affects a member&#8217;s enrollment in a DSNP?<br>Answer:<br>Special Election Period (SEP Dual\/LIS Change in Status) is available for D-SNP members that<br>lose their Medicaid eligibility<br>QUESTION<br>Which statement describes the primary characteristic of a consumer who may benefit from a DSNP?<br>Answer:<br>Is enrolled in their state Medicaid program, typically as a Full Dual, with their Medicare cost<br>sharing paid by the state in which they reside<br>QUESTION<br>Which statement best describes a care management program that varies depending upon the level<br>of the member&#8217;s health risk?<br>Answer:<br>Support provided to C-SNP and D-SNP members that may have unique health care needs<br>QUESTION<br>Select the statement that best describes a feature of D-SNPs<\/p>\n\n\n\n<p>UHC Certification Exam (Latest 2023\/2024) |<br>Actual Questions and Verified Answers| A+<br>Grade<br>QUESTION<br>Being 65 or older, being under 65 years of age with certain disabilities for more than 24 months,<br>and being any age with ESRD or ALS are each eligibility requirements for which program?<br>Medicaid<br>Original Medicare<br>Low Income Subsidy<br>Answer:<br>Original Medicare<br>QUESTION<br>To be eligible for this plan type, consumers must meet the following requirements:- Entitled to<br>Medicare Part A and enrolled in Part B- Reside in the plan&#8217;s service areaWhich plan is being<br>described?<br>Medicare Advantage<br>Prescription Drug<br>Medicaid<br>Original Medicare<br>Answer:<br>Medicare Advantage<br>QUESTION<br>What must be explained to consumers enrolling in an HMO (Health Maintenance Organization)<br>MA Plan? (Select 3)<br>They must see contracted network providers in order to receive coverage under the plan.<br>In most cases, they will pay the entire cost of the service if they see an out-of-network provider.<br>Most benefits are covered out-of-network but at a higher cost.<br>The exception to the provider network requirement is emergency visits, urgent care and renal<br>dialysis services, which can be obtained from out-of-network providers.<\/p>\n\n\n\n<p>Answer:<br>QUESTION<br>What must be explained to consumers enrolling in an HMO (Health Maintenance Organization)<br>MA Plan? (Select 3)<br>They must see contracted network providers in order to receive coverage under the plan.<br>In most cases, they will pay the entire cost of the service if they see an out-of-network provider.<br>Most benefits are covered out-of-network but at a higher cost.<br>The exception to the provider network requirement is emergency visits, urgent care and renal<br>dialysis services, which can be obtained from out-of-network providers.<br>Answer:<br>In most cases, they will pay the entire cost of the service if they see an out-of-network provider.<br>Most benefits are covered out-of-network but at a higher cost.<br>The exception to the provider network requirement is emergency visits, urgent care and renal<br>dialysis services, which can be obtained from out-of-network providers.<br>QUESTION<br>When does Medicare Supplement Open Enrollment take place?<br>During the three months prior to the consumer&#8217;s 65th birthday, the month of their birthday, and<br>the three months following the month of their 65th birthday and enrolled in Medicare Part B.<br>During the first six months a consumer is 65 or older and enrolled in Medicare Part B.<br>Annually from October 15 to December 7.<br>During the first three months a consumer is 65 or older and enrolled in Medicare Part B.<br>Answer:<br>During the first six months a consumer is 65 or older and enrolled in Medicare Part B.<br>QUESTION<br>How does the Medicare Advantage Out-of-Pocket (OOP) maximum work?<br>The OOP maximum is a feature that limits the amount of money a consumer will have to spend<br>on Medicare-covered health care services each year.<br>The OOP maximum is a feature that limits the amount of money a consumer will have to spend<br>on all health care services each year.<\/p>\n\n\n\n<p>UHC: United Healthcare \u2013 Ethics and<br>Compliance Exam V3| Real Questions and<br>Verified Answers (NEW 2023-2024) |A+<br>GRADE<br>QUESTION<br>What type of events must an agent report to UnitedHealthcare?<br>-Informal marketing,\/sales events only<br>-Formal and informal marketing\/sales events<br>-Formal marketing\/sa[es events only<br>-Marketing\/sales events (formal and informal) and educational events<br>Answer:<br>Formal and informal marketing\/sales events<br>QUESTION<br>When completing an enrollment application in LEAN, why is an agent<br>prohibited from entering his or her own email address in a field<br>available for the consumer&#8217;s email address?<br>-The consumer\/member would not receive plan related correspondence intended for him\/her.<br>-The agent may experience commission payment processing issues.<br>-The enrollment application may be denied.<br>Answer:<br>The consumer\/member would not receive plan related correspondence intended for him\/her.<br>QUESTION<br>Which election period runs from October 15 to December 7 and<br>allows consumers to elect to join a Medicare Advantage Plan or<br>switch to a different plan?<br>-Annual Election Period (AEP)<br>-Special Election Period (SEP)<br>-Open Enrollment Period (OEP)<br>-Initial Coverage Election Period (ICEP)<\/p>\n\n\n\n<p>Answer:<br>AEP<br>QUESTION<br>Which of the following materials is an agent NOT permitted to display and\/or distribute at a<br>marketing\/sales event?<br>-Generic business reply cards for Medicare products.<br>-Medicare Made Clear brochures from the UnitedHealthcare Toolkit.<br>-5-dollar gift cards to an in-network pharmacy.<br>-Pens and notepads that contain the agent&#8217;s contact information.<br>Answer:<br>5-dollar gift cards to an in-network pharmacy.<br>QUESTION<br>Kira has scheduled an appointment and obtained a Scope of<br>Appointment (SOA) form to discuss Medicare Advantage Plans with a<br>consumer. When she arrives at the appointment, a friend of the<br>consumer who is Medicare-eligible is present to hear your<br>presentation. What should Kira do?<br>-Ask the consumer&#8217;s friend to leave since the friend had not scheduled the appointment.<br>-Before Kira can start the appointment with both consumers, she must ask the consumer&#8217;S friend<br>to complete an SOA.<br>-Ask the consumer&#8217;s friend to complete the SOA and schedule a separate appointment.<br>-Tell the consumer that you will come back another day,<br>Answer:<br>Before Kira can start the appointment with both consumers, she must ask the consumer&#8217;S friend<br>to complete an SOA.<br>QUESTION<br>Educational events allow for which of the following to occur?<br>-Provide objective information about the Medicare program and\/or health improvement and<br>wellness.<\/p>\n\n\n\n<p>-Provide an opportunity to give an introductory presentation followed by an informal<br>marketing\/sales event.<br>-Provide an opportunity to steer a consumer toward a specific or limited number of plans.<br>-Provide an opportunity to review benefits, premiums, and product information with consumers.<br>Answer:<br>Provide objective information about the Medicare program and\/or health improvement and<br>wellness.<br>QUESTION<br>Agent Brenda is presenting Medicare Advantage plan options to her<br>consumer, Melanie. During the presentation, Brenda tells Melanie<br>that Medicare gives each plan a Star Rating. Which of the following is<br>not an appropriate response when Melanie asks what the Star Rating<br>means?<br>-Brenda should tell Melanie that the Star Rating is the same for every plan and it does not<br>accurately reflect a plan&#8217;s performance in certain categories.<br>Brenda should tell Melanie that the Star Ratings helps consumers and members compare plans<br>based on quality and performance.<br>-Brenda should tell Melanie that Medicare indicates a plan&#8217;s overall performance and quality<br>with 1 to 5 stars; 1<br>star denotes poor quality and 5 stars represent excellent quality.<br>-Brenda should tell Melanie that Medicare uses several measures to determine how well plan<br>sponsors perform. Detecting and preventing illness is one example of the measures Medicare<br>uses.<br>Answer:<br>Brenda should tell Melanie that the Star Rating is the same for every plan and it does not<br>accurately reflect a plan&#8217;s performance in certain categories.<br>QUESTION<br>Which of the following describes Permission to Contact guidelines?<br>-It allows the agent to discuss the products identified during the marketing appointment.<br>-It is method specific (e.g., telephone, email), short term (i.e., expires when contact is made), and<br>event specific (i.e., limited to the products identified),<br>-It does not have to be provided by the consumer but can be provided by the consumer&#8217;s spouse<br>or adult child.<br>Answer<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UHC: United Healthcare \u2013 Ethics andCompliance Exam V1| Real Questions andVerified Answers (NEW 2023-2024) |A+GRADEQUESTIONWhen marketing UnitedHealthcare Medicare Advantage plans to consumers, which of thefollowing must an agent do?Answer:Provide current marketing materials that have been approved by CMS and UnitedHealthcare.QUESTIONWhat is the definition of Waste?Answer:NOT* Waste includes any practice that results in the provision of 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