Which of the following techniques offers the least constructive information to
someone being disciplined?
Providing advice
Focusing on behavior
Providing alternatives
Focusing on observations
The correct answer is A.
The purpose of disciplining is for a manager to provide constructive information
to help the subordinate become aware of how his or her actions affect the
organization’s system. The goal is to provide maximum information with
minimum threat. Providing advice is not constructive. Feedback should focus on
ideas and information, not advice.
Which of the following is NOT a component of meta-analysis?
Inclusion criteria are clearly defined
Peer-reviewed data are preferred
Studies must have a similar design
Data are presented in a narrative manner
The correct answer is D.
Meta-analysis uses studies with similar design, defines inclusion criteria, and
usually uses peer-reviewed articles. There is no criterion or requirement that data
have to be presented in a narrative manner.
What elements comprise the marketing mix?
Product, price, promotion, and place
Price, product, popularity, and process
Product, promotion, position, and popularity
Product, place, position, and process
The correct answer is A.
Marketing mix is a combination of product, price, place and promotion to achieve
an organization’s objectives and to satisfy the target market. A product can be a
good, a service, or an idea. Price is the amount of money charged for a product.
Promotion is used to facilitate exchanges by informing prospective customers
about a business and its products. Place refers to the location, the place where
the product is offered. The terms “popularity,” “process,” and “position” have no
relevance in marketing mix.
Which agency approves the use of food additives in breakfast cereal?
US Department of Agriculture (USDA)
Environmental Protection Agency (EPA)
Food and Drug Administration (FDA)
Federal Trade Commission (FTC)
The correct answer is C.
The FDA regulates use of food additives\u2014including coloring agents considered
safe for human consumption and additives that are considered safe for human
consumption or generally recognized as safe (GRAS) by the scientific community.
Any food that contains a food additive that is not deemed safe is considered an
adulterated food by FDA standards.
Which of the following characteristics is key to an efficient and effective system?
Continuous response and adaptation to the system
Flow of resources
Interdependency of parts
Achievement of subunit objectives
The correct answer is C.
A system is a collection of interrelated parts or subsystems unified by design to
obtain one or more objectives. Interdependency is the reciprocal relationship of
the parts of a system; each part mutually affects the performance of the others.
Interdependency emphasizes the importance of viewing the organization as a
whole rather than as isolated parts. The other responses (ie, continuous response
and adaptation to a system, flow of resources through a system, and achievement
of subunit objectives) all are isolated parts of a system.
One advantage of using a crossover design over a parallel design is
a shorter study duration.
a smaller sample size.
a reduction in variability.
a washout period is not needed.
The correct answer is C.
Crossover design includes a washout period and does not have to be a shorter
study duration, and sample size does not have to be small. The design uses the
same subjects who serve as the control, hence a reduction in variability.
Customer and employee satisfaction are both
functions of management.
linking processes.
environmental factors.
outputs of the foodservice system.
The correct answer is D.
The outputs are the goods and services that result from transforming the inputs
of the system and express how objectives are achieved. Customer and employee
satisfaction and financial accountability are desired outcomes in a foodservice
system<\/p>\n","protected":false},"excerpt":{"rendered":"
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