{"id":120978,"date":"2023-10-03T18:58:40","date_gmt":"2023-10-03T18:58:40","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=120978"},"modified":"2023-10-03T18:58:42","modified_gmt":"2023-10-03T18:58:42","slug":"wgu-c715-organizational-behavior-wgu-c715-objective-assessment-wgu-c715-pre-assessment-exam-s-grade-a-questions-and-verified-answers-latest-2023-2024-updates-study-bundle-100-correct","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/10\/03\/wgu-c715-organizational-behavior-wgu-c715-objective-assessment-wgu-c715-pre-assessment-exam-s-grade-a-questions-and-verified-answers-latest-2023-2024-updates-study-bundle-100-correct\/","title":{"rendered":"WGU C715 Organizational Behavior\/WGU C715 Objective Assessment \/WGU C715 Pre-Assessment Exam s| Grade A Questions and Verified Answers (Latest 2023\/ 2024 UPDATES STUDY BUNDLE) 100% Correct"},"content":{"rendered":"\n<p>WGU C715 Organizational Behavior Final<br>Exam | Grade A Questions and Verified<br>Answers (Latest 2023\/ 2024) 100% Correct<br>Q: What is true regarding the rational decision-making model?<br>Answer:<br>It assumes that an individual is able to identify all relevant options in an unbiased manner.<br>Q: Define Bounded Rationality.<br>Answer:<br>It involves constructing simplified models without capturing all their complexity.<br>Q: What is an unconscious decision making process created from distilled experience?<br>Answer:<br>Intuitive Decision making model.<br>Q: The tendency to seek out information that reaffirms past choices and to discount information<br>that contradicts past judgments is known as a(n) <strong><em>__<\/em><\/strong> bias.<br>Answer:<br>Confirmation Bias<br>Q: The tendency to fixate on initial information from which one then fails to adequately adjust.<\/p>\n\n\n\n<p>Answer:<br>Anchoring Bias<br>Q: A manager doing performance appraisals gives more weight to recent employee behaviors<br>than to behaviors of 6 or 9 months earlier. This shows that the manager&#8217;s perception is affected<br>by a(n) <strong><em>__<\/em><\/strong> bias.<br>Answer:<br>availability bias- the tendency for people to base their judgements on information that is readily<br>available.<br>Q: If Alberta is a categorized as a Theory X manager, what behaviors is she most likely to<br>exhibit?<br>Answer:<br>She will strictly control all the details of any project she is managing.<br>Q: Davina is categorized as a Theory Y manager, what are some behaviors that she is most<br>likely to exhibit?<br>Answer:<br>She will let her employees choose their own goals.<br>She will trust her employees to use their discretion in most matters.<br>She will delegate authority extensively to junior managers.<br>Q: You manage a department of five employees. You have identified that Joe has a high need<br>for achievement, Mary has a high need for power, and Tim has a high need for affiliation. Sarah<br>scored high on the need for power and low on the need for affiliation. Doug scored low on both<br>need for power and need for affiliation.<br>Which of these five employees is most suitable for handling your responsibilities when you are<br>on a vacation?<\/p>\n\n\n\n<p>Answer:<br>Sarah<br>Q: Which level of Maslow&#8217;s hierarchy of needs deals with satisfying one&#8217;s hunger, thirst, and<br>other bodily needs?<br>Answer:<br>physiological base needs must be met first<br>Q: According to the two-factor theory, <strong><em>__<\/em><\/strong>.<br>Answer:<br>The aspects that lead to job satisfaction are separate and distinct from those that lead to job<br>dissatisfaction<br>Q: What are the two factors of the two factor theory (Hygiene)?<br>Answer:<br>Intrinsic-job satisfaction<br>Extrinsic- dissatisfaction<br>Q: What theory proposes that people prefer to feel they have control over their actions, so<br>anything that makes a previously enjoyed task feel more like an obligation than a freely chosen<br>activity will undermine motivation?<br>Answer:<br>self-determination theory<br>Q: What statements are true regarding goal-setting theory?<\/p>\n\n\n\n<p>Answer:<br>People do better when they get feedback on how well they are progressing toward their goals.<br>Q: According to Albert Bandura, the most important source of increasing self-efficacy is<br><strong>.<br>Answer:<br>enactive mastery<br>Q: Name a describe the four ways that self efficacy can be increased.<br>Answer:<br>Enactive Mastery- gaining relevant experience.<br>Vicarious Modeling- becoming more confident seeing someone else complete a task.<br>Verbal Persuasion-someone convinces you.<br>Arousal- Psyched up<br>Q: A(n)<\/strong> is any consequence, immediately following a response, that increases the<br>probability that the behavior will be repeated.<br>Answer:<br>reinforcer<br>Q: Jim is a salaried employee whose job is to develop content for online web sites. He<br>discovers that he is paid substantially more than his colleagues, even though their jobs and levels<br>of performance are very similar. According to the equity theory, what impact is this discovery<br>most likely to have on his behavior and performance?<br>Answer:<br>He will increase his productivity and\/or the overall quality of his work.<\/p>\n\n\n\n<p>WGU C715 Assessment Organizational<br>Behavior Exam | Grade A Questions and<br>Verified Answers (Latest 2023\/ 2024) 100%<br>Correct<br>Q: Which statement is true about work teams?<br>Members of the group generate positive synergy through coordinated effort.<br>Members work together to neutralize synergy<br>The primary goal is to share info that is helpful to individual efforts<br>The member&#8217;s primary focus is on improving individual efforts.<br>Answer:<br>Members of the group generate positive synergy through coordinated effort.<br>Q: What type of team is formed when employees from about the same hierarchical level but<br>from different work areas come together to accomplish a task?<br>Cross-Functional Teams<br>Diverse team<br>Virtual Team<br>Divergent team<br>Answer:<br>Cross-Functional Teams<br>Q: What are primary factors that differentiate virtual teams from face-to-face teams?<br>Improve employee satisfaction and create more frequent social context<br>Overcome time and space constraints and create limited social context<br>Reduce para verbal cues and create more frequent social context<br>Reduce telecommunications costs and increase para verbal cues<\/p>\n\n\n\n<p>Answer:<br>Overcome time and space constraints and create limited social context<br>Q: What is a characteristic of problem-solving teams that is different than cross functional<br>teams?<br>Problem-solving team members meet only on a virtual basis.<br>Problem-solving team members come from different work units.<br>Problem-solving team members come from the same work unit.<br>Problem-solving teams use only computer technology to tie them together physically.<br>Answer:<br>Problem-solving team members come from the same work unit<br>Q: A team was assigned a project. Halfway through the project it was obvious that the teamwas failing to meet expectations. Management had made sure that individuals assigned to the<br>team had good interpersonal skills as well as good problem-solving and decision-making skills.<br>However, they overlooked other abilities of team members requires for accomplishing the work.<br>Which ability necessary for team members was overlooked?<br>Answer:<br>Technical expertise<br>Q: When organizing a team to develop a new quality control system, management wanted to<br>assign team members having characteristics common to effective teams. Which list specifies<br>common characteristics of effective teams?<br>Group performance evaluation, absence of conflict and members who fill role demands<br>A manageable level of conflict, members who are conscientious, and effective leadership<br>Group performance evaluation, members who score low on the personality characteristic of<br>extroversion, and effective leadership<br>A climate of trust, members who fill role demands<br>and a large team size<br>Answer:<br>A manageable level of conflict, members who are conscientious, and effective leadership<\/p>\n\n\n\n<p>Q: A company switched from assembly lines to self-managed work teams. What can team<br>members do to improve the synergy and success of their teams?<br>Share info but not engage in collective performance goals<br>Assign individual roles rather than mutual team roles<br>Take action on problems as individual members as well as work teams<br>Change work group roles at random<br>Answer:<br>Take action on problems as individual members as well as work teams<br>Q: A company is changing their work organization from employees working individually to the<br>use of teams. Which reward system could be used to foster long-term team effectiveness?<br>Reward system that recognizes only group activity<br>Reward system that rewards only individual performance<br>Reward system that discourages collaboration by individuals<br>Reward system that rewards both individual and group activity<br>Answer:<br>Reward system that rewards both individual and group activity<br>Q: Management is considering a reorganization of sales regions and plans to allow employees<br>to live and working in their respective sales territories throughout the United States, However,<br>the vice president of sales wants the regionally-dispersed agents to participate in weekly sales<br>meeting. Which type of teams should be organized?<br>Cross-functional teams<br>Virtual teams<br>Quality teams<br>Self-managed teams<br>Answer:<br>Virtual teams<\/p>\n\n\n\n<p>WGU C715 Pre-Assessment Organizational<br>Behavior Exam | Grade A Questions and<br>Verified Answers (Latest 2023\/ 2024) 100%<br>Correct<br>Q: What defines a set of expected behavior patterns attributed to a person occupying a given<br>position in a social unit?<br>Choose 1 answer<br>Group role<br>Group norm<br>Group status<br>Group conformity<br>Answer:<br>Group role<br>Q: Which type of group is defined by the organization&#8217;s structure?<br>Choose 1 answer<br>Unified group<br>Formal group<br>Informal group<br>Designated group<br>Answer:<br>Formal group<br>Q: Management has noticed that the quality improvement work group is struggling because<br>members seem to be working in different directions.<br>Which suggested action can the company take to increase group cohesiveness?<\/p>\n\n\n\n<p>Choose 1 answer<br>Make the group larger<br>Physically isolate the group<br>Establish more rigid roles for group members<br>Decrease the difficulty of becoming a group member<br>Answer:<br>Physically isolate the group<br>Q: To resolve a conflict between the department staff and the janitorial staff, the department<br>head informs the department staff of a new policy prohibiting the eating of food at the desk.<br>Which type of conflict resolution technique does this represent?<br>Choose 1 answer<br>Problem solving<br>Authoritative command<br>Altering the human variable<br>Altering the structural variables<br>Answer:<br>Authoritative command<br>Q: What is an advantage of a group that is not very cohesive?<br>Choose 1 answer<br>There is less need for giving rewards as group rewards.<br>When making a group decision, groupthink is more likely to occur.<br>When performance norms are high, productivity will be higher than in a cohesive group.<br>When performance norms are low, productivity may be higher than in a cohesive group.<br>Answer:<br>When performance norms are low, productivity may be higher than in a cohesive group.<\/p>\n\n\n\n<p>Q: Which term describes the tendency for individuals to expend less effort when working<br>collectively than when working individually?<br>Choose 1 answer<br>Social loafing<br>Independent effort<br>Selective perception<br>Employee disengagement<br>Answer:<br>Social loafing<br>Q: What is a strength of group decision making?<br>Choose 1 answer<br>Power of groupthink<br>Increased diversity of views<br>Conformity pressures in groups<br>Reduced time for making decisions<br>Answer:<br>Increased diversity of views<br>Q: Which statement is true about work teams?<br>Choose 1 answer<br>Members work together to neutralize synergy.<br>The members&#8217; primary focus is on improving individual effort.<br>The primary goal is to share information that is helpful to individual efforts.<br>Members of the group generate positive synergy through coordinated effort.<br>Answer:<br>Members of the group generate positive synergy through coordinated effort.<\/p>\n\n\n\n<p>WGU C715 Organizational Behavior Exam<br>(Latest 2023\/ 2024 Update) Real Questions<br>and Verified Answers | 100% Correct|<br>Already Graded A<br>Q: If a manager uses critical incidents as a method of performance evaluation, then<br>.<br>A) the employees generally receive poor ratings<br>B) the evaluator&#8217;s writing skills become the determining factor of the evalua- tion<br>C) the employees are more likely to become motivated to achieve their goals<br>D) the focus of the evaluation will center on key behaviors<br>E) the cost of the evaluation is likely to be incredibly high for the organizationAnswer:<br>The focus of the evaluation will center on key behaviors<br>Q: In equity theory, individuals assess what?<br>Answer:<br>Outcome\/input ratio (what you put in to something, you get a better outcome &#8211; like working<br>harder to get better pay)<br>Q: Individuals scoring have a strong ability to adjust their behavior to external,<br>situational factors and can behave differently in different situations<br>Answer:<br>high on self-monitoring<br>Q: Individuals who report unethical practices by their employers to outsiders are known as?<\/p>\n\n\n\n<p>Answer:<br>whistle blowers<br>Q: Jackie thinks that she is paid a lot less than other employees in her division and feels<br>extremely resentful. She starts taking long breaks and generally wastes time. Her actions resulted<br>from a perceived lack of justice.<br>Answer:<br>Distributive<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"31\">\n<li>Most widely used personality test that includes Extroverted (E) versus Introverted (I),<br>Sensing (S) versus Intuitive (N), Thinking (T) versus Feeling (F), Judging (J) versus Perceiving<br>(P)<br>Answer:<br>Myers-Briggs Type Indicator<br>Q: The tendency to be arrogant, have a grandiose sense of selfimportance, require excessive admiration, and have a sense of entitlement.<br>Answer:<br>&#8211;<br>narcissism<br>Q: Needs that are satisfied externally, such as physiological and safety needsAnswer:<br>lower needs<br>Q: Needs that are satisfied internally such as social, esteem and self-actual- ization needs.<br>Answer:<br>higher needs<\/li>\n<\/ol>\n\n\n\n<p>Q: Of the Big Five personality traits, which is identified as the most important trait of<br>leaders?<br>Answer:<br>Extraversion<br>Q: Oscar is looking for a new job. He used to be the company&#8217;s top sales representative and was<br>eagerly expecting to be promoted. However, one of the regional manager&#8217;s<br>friends was promoted to district manager instead. According to the expectan- cy theory, Oscar&#8217;s<br>dissatisfaction with his current job stems from a breakdown in the<br>relationship.<br>Answer:<br>performance-reward<br>Q: People scoring high on are valuable in teams because they&#8217;re good at backing up<br>fellow team members and at sensing when their support is truly needed.<br>A) conscientiousness<br>B) positivity<br>C) emotional stability<br>D) agreeableness<br>E) openness to experience<br>Answer:<br>conscientiousness<br>Q: People with proactive personalities do what?<br>Answer:<br>They are more likely than others to be seen as leaders.<\/p>\n\n\n\n<p>Q: Reactive and protective behaviors designed to avoid action, blame, or change are called<br>what?<br>Answer:<br>Defensive behaviors<br>Q: Resources, leadership and structure, trust, performance evaluation and rewards are part of<br>what component of teams?<br>Answer:<br>context<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"41\">\n<li>Rose needs to give a presentation to the board of directors of her organi- zation next week.<br>She knows that her presentation will play an important role in her performance appraisal in the<br>next quarter. However, she knows that two of her colleagues, John and Keith, will also be giving<br>a presentation on the same issue. She is nervous because she<br>believes that men have a better flair for giving presentations. Rose&#8217;s percep- tion of John and<br>Keith is most likely characterized by .<br>Answer:<br>stereotyping<br>Q: attributing a behavior to some external cause or factor operating within the situation (an<br>external attribution like environment)<br>Answer:<br>situational attribution<br>Q: Stage II of the conflict process deals with the conflict being?<br>Answer:<br>Perceived and felt<br>Q: Team spirit is connected to?<br>Answer:<\/li>\n<\/ol>\n\n\n\n<p>WGU C715 Organizational Behavior Exam<br>Prep | 300+ Questions and Verified Answers|<br>100% Correct (Latest 2023\/ 2024 Update)<br>Q: A set of expected behavior patterns attributed to someone occupying a given position in a<br>social unit.<br>Answer:<br>role<br>Q: An individual&#8217;s view of how he or she is supposed to act in a given situation.<br>Answer:<br>role perception<br>Q: How others believe a person should act in a given situation.<br>Answer:<br>role expectations<br>Q: An unwritten agreement that sets out what management expects from an employee and vice<br>versa.<br>Answer:<br>psychological contract<br>Q: A situation in which an individual is confronted by divergent role expectations.<\/p>\n\n\n\n<p>Answer:<br>role conflict<br>Q: Acceptable standards of behavior within a group that are shared by the group&#8217;s members.<br>Answer:<br>norms<br>Q: The adjustment of one&#8217;s behavior to align with the norms of the group.<br>Answer:<br>conformity<br>Q: Important groups to which individuals belong or hope to belong and with whose norms<br>individuals are likely to conform.<br>Answer:<br>reference groups<br>Q: Voluntary behavior that violates significant organizational norms and, in so doing, threatens<br>the well-being of the organization or its members. Also called antisocial behavior or workplace<br>incivility.<br>Answer:<br>deviant workplace behavior<br>Q: A socially defined position or rank given to groups or group members by others.<br>Answer:<\/p>\n\n\n\n<p>status<br>Q: A theory that states that differences in status characteristics create status hierarchies within<br>groups.<br>Answer:<br>status characteristics theory<br>Q: The tendency for individuals to expend less effort when working collectively than when<br>working individually.<br>Answer:<br>social loafing<br>Q: The degree to which group members are attracted to each other and are motivated to stay in<br>the group.<br>Answer:<br>cohesiveness<br>Q: the extent to which members of a group are similar to, or different from, one another.<br>Answer:<br>diversity<br>Q: A phenomenon in which the norm for consensus overrides the realistic appraisal of<br>alternative courses of action. Google Def: the practice of thinking or making decisions as a group<br>in a way that discourages creativity or individual responsibility.<br>Answer:<\/p>\n\n\n\n<p>groupthink<br>Q: A change between a group&#8217;s decision and an individual decision that a member within the<br>group would make; the shift can be toward either conservatism or greater risk but it generally is<br>toward a more extreme version of the group&#8217;s original position.<br>Answer:<br>groupshift<br>Q: Typical groups in which members interact with each other face to face.<br>Answer:<br>interacting groups<br>Q: An idea-generation process that specifically encourages any and all alternatives while<br>withholding any criticism of those alternatives.<br>Answer:<br>brainstorming<br>Q: A group decision-making method in which individual members meet face to face to pool<br>their judgments in a systematic but independent fashion.<br>Answer:<br>nominal-group technique<br>Q: meeting in which members interact on computers, allowing for anonymity of comments and<br>aggregation of votes.<br>Answer:<\/p>\n\n\n\n<p>WGU C715 Objective Assessment<br>Organizational Behavior Exam | Grade A<br>Questions and Verified Answers (Latest 2023\/<br>2024) 100% Correct<br>Q: The processes that account for an individual&#8217;s intensity, direction, and persistence of effort<br>toward attaining a goal.<br>Answer:<br>Motivation<br>Q: 1. Physiological 2.Safety 3. Social 4. Esteem 5. Self-actualization<br>Answer:<br>Maslow&#8217;s hierarchy of needs.<br>Q: Needs that are satisfied externally, such as physiological and safety needs.<br>Answer:<br>lower-order needs<br>Q: The drive to become what a person is capable of becoming.<br>Answer:<br>self-actualization<\/p>\n\n\n\n<p>Q: Needs that are satisfied internally, such as social, esteem, and self-actualization needs.<br>Answer:<br>higher-order needs<br>Q: The assumption that employees dislike work, are lazy, dislike responsibility, and must be<br>coerced to perform<br>Answer:<br>Theory X<br>Q: The assumption that employees like work, are creative, seek responsibility, and can exercise<br>self-direction.<br>Answer:<br>Theory Y<br>Q: Herzberg&#8217;s theory describing factors that impact work satisfaction and dissatisfaction.<br>Answer:<br>two-factor theory<br>Q: Characteristics of the workplace, such as company policies, working conditions, pay, and<br>supervision, that can make people satisfied or dissatisfied.<br>Answer:<br>hygiene factors<\/p>\n\n\n\n<p>Q: A theory that states achievement, power, and affiliation are three important needs that help<br>explain motivation.<br>Answer:<br>McClelland&#8217;s theory of needs<br>Q: 1. Need for achievement (nAch) 2. Need for power (nPow) 3. Need for affiliation (nAff);<br>explain motivation<br>Answer:<br>McClelland&#8217;s 3 needs<br>Q: The desire for friendly and close interpersonal relationships.<br>Answer:<br>Need for affiliation (nAff)<br>Q: The need to make others behave in a way in which they would not have behaved otherwise.<br>Answer:<br>Need for power (nPow)<br>Q: The drive to excel, to achieve in relationship to a set of standards, and to strive to succeed.<br>Answer:<br>Need for achievement (nAch)<br>Q: A theory that is concerned with the motivation behind choices people make without external<br>influence and interference.<\/p>\n\n\n\n<p>Answer:<br>self-determination theory<br>Q: A version of self-determination theory which holds that allocating extrinsic rewards for<br>behavior that had been previously intrinsically rewarding tends to decrease the overall level of<br>motivation if the rewards are seen as controlling.<br>Answer:<br>cognitive evaluation theory<br>Q: The degree to which peoples&#8217; reasons for pursuing goals are consistent with their interests<br>and core values.<br>Answer:<br>self-concordance<br>Q: The investment of an employee&#8217;s physical, cognitive, and emotional energies into job<br>performance.<br>Answer:<br>job engagement<br>Q: A theory that says that specific and difficult goals, with feedback, lead to higher<br>performance.<br>Answer:<br>goal-setting theory<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WGU C715 Organizational Behavior FinalExam | Grade A Questions and VerifiedAnswers (Latest 2023\/ 2024) 100% CorrectQ: What is true regarding the rational decision-making model?Answer:It assumes that an individual is able to identify all relevant options in an unbiased manner.Q: Define Bounded Rationality.Answer:It involves constructing simplified models without capturing all their complexity.Q: What is an unconscious 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